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Cisco Remote Workforce Network Solutions FAQ

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Updated:August 26, 2020

Available Languages

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    (643.2 KB)
    View with Adobe Reader on a variety of devices
Updated:August 26, 2020

Table of Contents



Common questions

Q.  What are Remote Workforce Network solutions?
A.  Cisco Remote Workforce Network solutions are fundamental to the next level of workspaces and to future business resiliency. They extend enterprise network connectivity to remote workforces at home and micro-offices at scale. Going beyond traditional VPN connectivity, Remote Workforce Network solutions extend corporate SSID and AAA services to home offices for a seamless corporate experience to remote employees and IT administrations.
Remote workforces have the same level of security, performance, policies and ultimately the same experience as they have in a corporate office. IT administrators can provision, manage, and deploy consistent policies across all distributed home and micro-offices remotely and securely via a centralized orchestration tool.
There are two enterprise ready Cisco Remote Workforce solutions- one with Cisco wireless access points and other with Cisco Integrated Service Router (ISR) routing solutions.
Q.  What are the benefits of remote workforce solutions?
A.  Cisco Remote Workforce Network solutions enable remote employee and IT administrators with:

      Orchestration: A centralized location for provisioning new remote locations, deploying enterprise class identity-based policy, and managing all distributed workforces

      Onboarding: A zero-touch process of launching of network devices including BYODs

      Experience: Seamless corporate level security and application experiences from remote workspace

Q.  What differentiates Cisco solutions from the ones from your competitors?
A.  In addition to seamless on-boarding, Cisco solutions extend advance enterprise features such as Umbrella, AVC/QoS, TrustSec, secure DIA for SaaS/IaaS applications with ability to manage personal SSIDs for personal Wi-Fi devices.
Q.  Can I create my own personal SSID in these solutions?
A.  Yes. A personal SSID can be created by remote workers.
Q.  Is a smart account required for these solutions?
A.  Automatic onboarding of wireless access points and ISR routers require Cisco cloud PnP connect which can only be accessed through a smart account. Without Cisco cloud PnP, network administrator would need to manually stage the access points before shipping it to the end users.
Q.  Can wired clients be connected to home AP?
A.  Yes, wired clients like desktops, IP Phone, etc. can be on-boarded with secure 802.1x authentication. Also, certain models of the wireless access point and ISR router LAN ports support PoE.

Wireless option

Q.  What are the key benefits/features of these wireless solutions?

      Expansion of corporate network connectivity and identity-based policies at home

      Zero-touch and Identity-based onboarding of wired/wireless (including BYOD) devices

      CleanAir and advanced Radio Resource Management (RRM) technologies for spectrum management and RF visibility

      Centralized provisioning and management and cloud security

      Seamless application experience via optimized data path and QoS

Q.  How is this solution different from the Cisco Wireless Office Extended Access Point (OEAP) solutions?
A.  There are several differences:
OEAP doesn’t have any central orchestration, so IT admin has to configure access points manually before sending them to users.
With Remote Workforce Wireless solutions, users can get the device directly from the manufacture (Bypass IT), plug it in and after only a couple of minutes it’s ready to go. It uses PnP (Plug-n-Play) cloud to get all the designated configurations and download them into the device automatically.
Existing OEAP solution does not support DIA (split tunneling) for cloud applications.
The new solutions support DIA (split tunneling) where policy can be defined for traffic to be tunneled from wireless controller or switch locally to the Internet.
In regards to security, OEAP does not offer Umbrella security and TrustSec. It also can’t apply QOS policies to video or audio traffic. This new solution offers the same security policies and application experience that you would have at a campus or branch location.
Q.  What is the advantage of Catalyst 9105 Wi-Fi 6 access point for remote workforce?
A.  Cisco CleanAir and Radio Resource Management (RMM) technologies for Cisco Catalysts Wi-Fi 6 access points, including Catalyst 9105, are spectrum intelligence solutions designed to proactively manage the challenges of a shared wireless spectrum. They identify the source, location, and scope of radio frequency interferences and can proactively guard against it.
Q.  How do you deploy remote workforce wireless solution?
A.  Please refer to the deployment guide.
Q.  What Access Point (AP) and Controller models are supported for this wireless solution?



Wi-Fi 5 Access Points

Aironet 1815T1, 18401, 1815W2, 1815I2, 28002, 38002, 48002

Wi-Fi 6 Access Points

Catalysts: 91151, 91051 (coming soon) 91202, 91302

Wireless Controllers2

3504, 5520, 8540, 9800-L, 9800-40, 9800-80, 9800-CL (Private Cloud)

1 Discounted models within bundle
2 Bring your own hardware

Routing option

Q.  What are the key benefits/features of these routing solutions?

      Zero-trust fabric and end-to-end enterprise segmentation

      High availability network access via LTE (5G ready) backhaul

      Centralized provisioning and management, at scale

      Enhanced application experience via WAN optimization and Cloud OnRamp

      Advanced cloud security and threat protection

Q.  How do you deploy a remote workforce routing solution?
A.  Please refer to the deployment guide.
Q.  How is this different from the Cisco Virtual Office (CVO) solution?
A.  Cisco CVO provides an office-like experience at home with voice, video, and wireless. The CVO solution is managed by a tool developed by Arcana Networks (MEVO).
The Remote Workforce Routing solution uses only SD-WAN supported devices from the vEdge, ISR1100-4G/6G, ISR 1000, 4000 and ASR1000 series portfolios. Cisco vManage is used and offers all of the benefits of SD-WAN management: Centralized control plane that is separate from the data plane (and thus massively scalable), Network level orchestration with ability to continuously route with the best path, automatic traffic optimization, and more.
Q.  What routers are available as part of this routing solution?



Cisco Integrated Services Router

C1121X-8PLTEPWX2, C1111-8PLTEEAWx1, C1111-8PLTELAWx1, ISR1100-4G1, ISR1100-4GLTEGB1, ISR1100-4GLTENA1 Any SD-WAN supported ISR 1000 Series

1 Offered models within bundle
2 Discounted models
Q.  Is this routing solution also available for non-SD-WAN deployments?
A.  Currently, only SD-WAN deployments are supported within this offer.

Ordering questions

Q.  How do you purchase these solutions?
A.  Cisco Remote Workforce Network solutions are ordered through a single Cisco DNA Remote Workforce bundle package. You can ‘bring your own hardware’ or choose from a variety of discounted hardware options for both wireless and routing models. Check out the Ordering Guide to learn more or contact your account representative.
Q.  Is a subscription available for those who already have the compatible hardware at home?
A.  Yes, you only need to buy the Remote Workforce Network licensing subscription if you have a supported wireless access point or router at home. For a Corporate SSID extension at home, you’ll still need to purchase the AIR-DNA-RW license subscription (available as part of the package).
Q.  Which geographical regions are these solutions available for?
A.  The offer is globally available, subject to country compliance certification of the supported routers and applicability of wireless bands in your geographies.
Q.  Where can I go to learn more about these solutions?
A.  For more information, go to Cisco.com/go/networkresiliency.

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