Collaboration for Retail

Attract and retain new customers

Increase sales and revenue, improve customer experiences, and boost in-store and online productivity.

The retail industry is changing at a rapid pace. Retailers face shifting demographics, changes in shopping habits, intense competition, and new buying channels.

You must innovate to attract and retain customers and remain profitable. You have to maintain optimal inventory, recruit top talent, and manage data across channels to meet growing customer expectations.

Retail industry priorities include:

  • Increasing revenue
  • Building an integrated customer experience
  • Recruiting and retaining quality talent
  • Improving employee productivity

For case studies from other industries, visit our case study index.

Virtual experts keep customers close

Virtual experts keep customers close

A wholesale retailer improves customer service with contact-center technology.

Cooking up a unique recipe for success

Cooking up a unique recipe for success

This Italian company offers innovative telepresence cooking experiences.