Installing IBM ServerGuide for Unified Contact Center MCS models
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Updated:December 1, 2013
Cisco MCS 7800 series Media Convergence Servers IBM ServerGuide Installation Notes
For Cisco MCS 7800 series of Media Convergence Servers that require the IBMServerGuide (78xx-Ix), it is no longer included with the MCS shipment. Customers are advised to use the following procedure to obtain the ServerGuide directly from IBM.
Briefly, the ServerGuide program detects the server model and optional hardware devices that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically.