Learn more about Cisco’s commitment to trust, transparency and accountability.
Cisco is committed to publishing data regarding requests or demands for customer data that we receive from law enforcement and national security agencies around the world. We will publish this data twice yearly (covering a reporting period of either January-to-June or July-to-December). Like other technology companies, we will publish this data six months after the end of a given reporting period in compliance with restrictions on the timing of such reports.
Cisco believes that law enforcement and national security agencies should go directly to our business and government customers to obtain information or data regarding those entities, their employees, and users.
If a law enforcement or intelligence agency ("government agency", generically) requests customer data from Cisco, we will take the following steps to protect our customer's interests:
Cisco's Technology Verification Service helps customers review and test Cisco technology, including hardware, software, and firmware. You can access, review, and test source code and other intellectual property within a dedicated, highly secure facility at a Cisco site.
We'll also answer general customer inquiries and take scheduling requests. Requests should be made through your Cisco account team or directly to the Technology Verification team. Typical lead times for a request can include three months to obtain an export license (if needed) and four weeks for Cisco to review and approve the request, schedule the facility, and prepare for the customer's engagement.
Our privacy statement outlines the way we approach data as a company. In addition, we are committed to being transparent with how your data is collected, transferred, protected and handled across all of our SaaS and Cloud offerings.