Giving users a new way to stay engaged before and after meetings.
On Oct 17, 2016 Cisco announced that it has acquired Heroik Labs, Inc. doing business as Worklife, a privately held company headquartered in San Francisco, CA. Worklife enables customers to prepare for and run highly effective meetings.
Cisco Spark is a platform for messaging, meeting and calling from any device. With this acquisition, Worklife will augment the virtual meeting experience that Cisco Spark already provides, with additional tools to help attract, retain and engage users before, during and after each meeting.
The Worklife team will bring their expertise in collaboration software to accelerate Cisco’s collaboration development in cloud. This strategy is building on the success of previous collaboration software acquisitions such as Collaborate, Assemblage, Tropo and Synata over the past two years.
The Worklife team will report into the Cloud Collaboration Technology Business Unit under SVP/GM Jens Meggers.
Q: What are Worklife's products?
A: Worklife offers an application that helps its users run more effective meetings and be more productive at work. The application's primary functions center on agenda generation and tracking, meeting organization, calendaring, and intelligent notetaking.
Q: Will Worklife continue to offer their free version?
A: Yes, Worklife's current online meeting software will continue to be offered for free to customers. In fact, all Worklife customers, both free and paid, will now enjoy the functionality of the paid version for free.
Q: When will we see this integrated into Cisco Spark?
A: Now that we have announced the acquisition of Worklife, our teams will begin working together to integrate Worklife’s capabilities into the Cisco Spark platform. We will share more information in the coming weeks.
Q: What market problem does this acquisition address?
A: This is a technology and talent acquisition. The Worklife team will bring their expertise in collaboration technology to help accelerate Cisco Spark’s meeting capabilities, and Worklife’s capabilities will be integrated into Cisco Spark.
Q: Why is now the right time to acquire Worklife?
A: As the Cisco Spark user base grows, more and more customers are using Cisco Spark as their meeting, messaging and calling platform. With this acquisition, we will be able to provide a more holistic collaboration experience, before, during and after a meeting, across any device.
Worklife Customers and Partners:
If you are an existing customer or partner of Worklife and have questions about your product or service, please continue to reach out to your existing Worklife contact.
Cisco Customers and Partners:
If you are an existing customer or partner of Cisco and have questions about your product or services, please continue to contact your existing Cisco sales representative.
Worklife customers should continue to use the existing process for support on installed Worklife technology. Cisco will notify you in advance of any change to the support process.
Cisco customers should continue to use the Cisco Technical Assistance Center (TAC) for technical support on Cisco products. For more information about opening a technical support case and for regional TAC telephone numbers, refer to Cisco Worldwide Support Contacts.
With this acquisition, Worklife will augment the virtual meeting experience that Cisco Spark already provides, with additional tools to help attract, retain and engage users before, during and after each meeting.