CUCM 11.0.1 RTMT-Ablaufverfolgungsstandorte in CLI

Einführung

In diesem Dokument werden die Dateipfade zum Sammeln von Protokollen über die Cisco Unified Communications Manager (CUCM) Command Line Interface (CLI) beschrieben.

Voraussetzungen

Anforderungen

Für dieses Dokument bestehen keine speziellen Anforderungen.

Verwendete Komponenten

Die Informationen in diesem Dokument basieren auf den folgenden Software- und Hardwareversionen:

• CUCM 11.0.1

Die Informationen in diesem Dokument wurden von den Geräten in einer bestimmten Laborumgebung erstellt. Alle in diesem Dokument verwendeten Geräte haben mit einer leeren (Standard-)Konfiguration begonnen. Wenn Ihr Netzwerk in Betrieb ist, stellen Sie sicher, dass Sie die potenziellen Auswirkungen eines Befehls verstehen.

Hintergrundinformationen

CUCM bietet das Real Time Monitoring Tool (RTMT), um die Trace-Erfassung zu vereinfachen. RTMT stellt eine Liste logischer Namen bereit, mit denen Benutzer einen Dienstnamen auswählen und Ablaufverfolgungen für die ausgewählten Dienste erfassen können.  Manchmal ist es hilfreich, die Dateien direkt über die CLI zu finden. Dieses Dokument ordnet die RTMT-Kontrollkästchen den CLI-Dateispeicherorten zu.  Ablaufverfolgungsdateien und -speicherorte können je nach Version variieren. Dieses Dokument ist jedoch korrekt für

CUCM 11.0.1.1000-10.

Tipp: Das Dokument Communications Manager RTMT Trace Locations in CLI behandelt den Dateipfad für Protokolle in CUCM 8.5.1.

RTMT-Kontrollkästchen CLI-Pfaden zugeordnet

Die unten stehenden Header sind im RTMT aufgelistete Dienstnamen. Die CLI-Dateipfade, die dem Dienstnamen zugeordnet sind, werden unter jedem Header aufgelistet.

Boot-Protokolle

     activelog /syslog/boot.log
     

Cisco AMC-Service

     activelog /cm/trace/amc/log4j/amc*.log
     

Cisco AMC-Service-Warnprotokoll

     activelog /cm/log/amc/AlertLog/AlertLog*.csv
     

Cisco AMC Service-Anrufprotokoll

     activelog /cm/log/amc/CallLog/CallLog*.csv
     

Cisco AMC Service DeviceLog

     activelog /cm/log/amc/DeviceLog/DeviceLog*.csv
     

Cisco AMC Service-PPRLog

     activelog /cm/log/amc/PPRLog/<nodeIPaddress>/PPRLog*.csv
     activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

     

Cisco AMC Service Server-Protokoll

     activelog /cm/log/amc/ServerLog/ServerLog*csv
     

Cisco AMC Service-Protokoll

     activelog /cm/log/amc/ServiceLog/ServiceLog*.csv
     

Cisco AXL-Webservice

     activelog /tomcat/logs/axl/log4j/axl*.log

Cisco Audit Event Service

     activelog /cm/trace/auditlog/sdi/audittrace*.txt
     

Cisco Audit-Protokolle

     activelog /audit/AuditApp/Audit*.log
     activelog /audit/vos/vos-audit.log
     activelog /audit/vos/vos-audit.log.*
     

Cisco Bulk Provisioning Service

     activelog /cm/trace/bps/log4j/bps*.log

Cisco CCM DBL-Webbibliothek

     activelog /tomcat/logs/dbl/log4j/dbl*.log
     

Cisco CCM NCS-Webbibliothek

     activelog /tomcat/logs/ncs/log4j/ncs*.log

Cisco CCMAdmin-Webservice

     activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log
     

Cisco CCMRealm-Webservice

     activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CCMService-Webservice

     activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CDP

     activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDR Agent

     activelog /cm/trace/cdragent/log4j/cdragent*.log
     activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log
    

Cisco CDR Repository Manager

     activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log
     

Cisco CTIManager

     activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CallManager

     activelog /cm/trace/ccm/sdl/SDL00*_100*.txt
     activelog /cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP-Dienst

     activelog /cm/trace/ccmmib/sdi/CcmMibAgent*.txt

Cisco Certificate Authority Proxy-Funktion

     activelog /cm/trace/capf/sdi/capf*.txt

Benachrichtigung über Cisco Zertifikatänderung

     activelog /platform/log/certCN*.log
     

Cisco Certificate Change Notification Service

     activelog /platform/log/certCN*.log
     

Cisco Change Credential-Anwendung

     activelog /tomcat/logs/changeCredential/log4j/changepin*.log
     

Cisco Common User Interface

     activelog /tomcat/logs/cui/log4j/cui*.log
     

Cisco ControlCenter-CLI

     activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP Monitor Service

     activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log
     

Cisco DRF lokal

     activelog /platform/drf/trace/drfLA*.log
     

Cisco DRF-Master

     activelog /platform/drf/trace/drfMA*.log
     

Cisco Datenbank-CLI-Ausgabe

     activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out
     activelog /cm/trace/dbl/dblj/dbljdbims*.out
     activelog /cm/trace/dbl/dblj/dbljdbtaps*.out
     

Cisco Datenbank-Installations-Service

     activelog /cm/trace/dbl/sdi/installdb*.log.err
     activelog /cm/trace/dbl/sdi/installdb*.log
     

Cisco Database Layer Monitor

     activelog /cm/trace/dbl/sdi/dbmon*.txt
     

Cisco Datenbank-Trace

     activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log
     activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log
     activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log
     activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log
     activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log
     activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log
     activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log
     

Cisco Database Notification Service

     activelog /cm/trace/dbl/sdi/dbmon/dbnotify_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbnotify_ilsd*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbnotify_RisDC*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool*.log
     activelog /cm/trace/dbl/sdi/tvs/dbnotify_tvs* log
     activelog /cm/trace/dbl/sdi/ctftp/dbnotify_ctftp*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbnotify_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbnotify_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbnotify_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbnotify_CTIManager*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbnotify_dnaserver*.log
     

Cisco Database Replicator Trace

     activelog /cm/trace/dbl/sdi/dblrpc.err
     activelog /cm/trace/dbl/sdi/installdb*.log
     activelog /cm/trace/dbl/sdi/start.log
     activelog /cm/trace/dbl/sdi/startrpc.log
     activelog /cm/trace/dbl/sdi/startcar.log
     activelog /cm/trace/dbl/sdi/replication_scripts_output.log
     activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Dialed Number Analyzer

     activelog /tomcat/logs/dna/log4j/dna*.log
     

Cisco Dialed Number Analyzer-Server

     activelog /cm/trace/dnaserver/sdi/dna*.txt
     

Cisco DirSync

     activelog /cm/trace/dirsync/log4j/dirsync*.log
     activelog /cm/trace/dirsync/log4j/dirsync_err*.log
     

Aliassuche für Cisco Verzeichnisnummern

     activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log
     

Alias-Synchronisierung für Cisco Verzeichnisnummern

     activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

Cisco E911-Service

     activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log
     

Erweiterte Cisco Funktionen

     activelog /cm/trace/cef/sdi/cef*.txt
     

Cisco Extended Functions Report

     activelog /cm/log/cef/xml/qrt*.xml
     

Cisco Extension Mobility

     activelog /tomcat/logs/em/log4j/emservice*.log
     

Cisco Extension Mobility-Anwendung

     activelog /tomcat/logs/em/log4j/emapp*.log

Cisco IP Manager Assistant

     activelog /tomcat/logs/ipma/log4j/service*.log
     

Cisco IP Voice Media Streaming-Anwendung

     activelog /cm/trace/cms/sdi/cms*.txt
     

Cisco Informix-Datenbankservice

     activelog /cm/log/informix/ccm.log.*.gz
     activelog /cm/log/informix/car.log
     activelog /cm/log/informix/ccm.log
     

Cisco Intercluster Lookup-Service

     activelog /cm/trace/ils/sdl/SDL*_600_*.txt
     

Cisco License Manager

     activelog /cm/trace/userlicensing/log4j/userlicensing*.log
     

Cisco Location Bandwidth Manager

     activelog /cm/trace/lbm/sdl/SDL*_700_*.txt
     

Cisco Log Partition Monitoring Tool

     activelog /cm/trace/lpm/sdi/lpm*.txt
     

Cisco Log4jinit-Server

     activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

Cisco RIS-Datensammlung

     activelog /cm/trace/ris/sdi/ris*.txt
     

Cisco RIS Data Collector PerfMonLog

     activelog /cm/log/ris/csv/PerfMon*.csv
     

Cisco RTMT-Webdienst

     activelog /tomcat/logs/rtmt/log4j/rtmt*.log
     

Cisco RisBean-Bibliothek

     activelog /tomcat/logs/risbobohne/log4j/risbohne*.log
     

Rollenbasierte Sicherheit von Cisco

     activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco SOAP-Webservice

     activelog /tomcat/logs/soap/csv/ratecontrol*.csv
     activelog /tomcat/logs/soap/log4j/soap*.log

Cisco SSO

     activelog /platform/log/ssoApp.log
     

Cisco Serviceability Reporter

     activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log
     

Cisco Serviceability Reporter AlertReport

     activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf
     

Cisco Serviceability Reporter CallActivitiesReport

     activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf
     

Cisco Serviceability Reporter DeviceReport

     activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf
     

PPRR-Bericht für Cisco Serviceability Reporter

     activelog /cm/report/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf
     

Cisco Serviceability Reporter ServerReport

     activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf
     

Cisco Serviceability Reporter Service Report

     activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf
     

Cisco Stored Procedure Trace

     activelog /cm/trace/dbl/sdi/spltrace.log.*.gz
     activelog /cm/trace/dbl/sdi/spltrace.log
     

Cisco Syslog-Agent

     activelog /cm/trace/syslogmib/sdi/syslogmib*.txt
     

Cisco TAPS-Service

     activelog /cm/trace/taps/log4j/taps*.log
     

Cisco TFTP

     activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt
     

Cisco Tomcat

     activelog /tomcat/logs/manager*.log
     activelog /tomcat/logs/admin*.log
     activelog /tomcat/logs/host-manager*.log
     activelog /tomcat/logs/catalina.out
     activelog /tomcat/logs/localhost_access_log.txt
     activelog /tomcat/logs/localhost*.log
     

Cisco Tomcat-Sicherheitsprotokolle

     activelog /tomcat/logs/security/log4j/security*.log
     

Cisco Tomcat Stats-Servlet

     activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Cisco Trace Collection-Service

     activelog /cm/trace/tct/log4j/tct*.log
     

Cisco Trust Verification-Service

     activelog /cm/trace/tvs/sdi/tvs*.txt

Cisco Unified Mobile Voice Access Service

     activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log
     

Cisco Unified OS Admin Web Service

     activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log
     

Cisco Unified OS-Plattform-API

     activelog /tomcat/logs/platform-api/log4j/platform-api*.log
     

Cisco Unified Reporting Web Service

     activelog /tomcat/logs/cucreports/log4j/cucreports*.log
     

Cisco Benutzerdatendienste

     activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log
     

Cisco WebDialer-Webservice

     activelog /tomcat/logs/webdialer/log4j/webdialer_CTIClient*.txt
     

Cisco WebDialerUmleitungs-Webservice

     activelog /tomcat/logs/redirector/log4j/redirector*.log
     

Cron-Protokolle

     activelog /syslog/cron
     

Ereignisanzeige-Anwendungsprotokoll

     activelog /syslog/CiscoSyslog*
     activelog /syslog/CiscoSyslog
     activelog /syslog/AlternateSyslog.*
     activelog /syslog/AlternateSyslog
     

Ereignisanzeige - Systemprotokoll

     activelog/syslog/messages
     

FIPS-Protokolle

     activelog /platform/fips/fips.log
     

Host Resources-Agent

     activelog /platform/snmp/hostagt/hostagt.log

CLI-Protokolle der IPT-Plattform

     activelog /platform/log/dbl*.log
     activelog /platform/log/cli*.log
     

Protokolle des IPT-Plattform-Zertifikats

     activelog /platform/log/certm.log
     

Protokolle der IPT-Plattform "CertMgr"

     activelog /platform/log/certMgmt*.log
     

Protokolle des IPT Platform Cluster Managers

     activelog /platform/log/clustermgr*.log
     

GUI-Protokolle der IPT-Plattform

     activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log
     

IPT-Plattform IPSecMgmt-Protokolle

     activelog /platform/log/ipsecMgmt.log

Signierung der Datei installieren

     activelog /platform/log/authenticateFile.log

Installations- und Upgrade-Protokolle

     installieren /install_log*.log
     /selinux_post.log
     /system-history.log
     /install.log
     /lbm_post_install.log

MIB2-Agent

     activelog /platform/snmp/mib2agt/mib2agt.log
     

Mail-Protokolle

     activelog /syslog/maillog

NTP-Protokolle

     activelog /syslog/ntp_stop.sh.log
     activelog /syslog/ntp_start.sh.log
     activelog /syslog/sd_ntp.log
     

Paketerfassungsprotokolle

     activelog /platform/cli/*.cap
     

PROG-Protokolle

     activelog /cm/trace/cti/Proglogs/CTIManager*.ProgLog
     activelog /cm/trace/ccm/Proglogs/ccm*.ProgLog
     

SAR-Protokolle

     activelog /sa/sar*
     

SELinux-Protokolle

     activelog /platform/selinux_startup.log
     

SNMP-Master-Agent

     activelog /platform/snmp/snmpdm/SNMPMasterAgt*.log

Sicherheitsprotokolle

     activelog /syslog/secure-*

Self-Provisioning IVR

     activelog /cm/trace/PnP/log4j/PnP*.log
     

Servicemanager

     activelog /platform/log/servm*.log

Systemanwendungsagent

     activelog /platform/snmp/sappagt/startup.txt
     activelog /platform/snmp/sappagt/sappagt.log

Nicht alle Verzeichnisse für die Dienste enthielten Protokolldateien. Dies kann darauf zurückzuführen sein, dass bestimmte Komponenten oder Funktionen nicht konfiguriert wurden. In der folgenden Liste sind die Abschnitte aufgelistet, die beim Erstellen dieses Dokuments keine Dateien enthalten.

Cisco Abbr. Transaction Spooling

Cisco Audio Translator App

Cisco CAR Web Service

Cisco CCM PD-Webservice

Cisco CCMUser-Webservice

Cisco CDP-Agent

Cisco CDR-Dateien auf dem CM-Server

Cisco CDR-Dateien auf Herausgeber verarbeitet

Cisco CTL-Anbieter

Cisco CallManager Cisco IP-Telefondienste

Cisco Rückverfolgung von Angerufenen

Cisco Corefile Recovery Tool

Cisco Discovery Responder-Service

Cisco External Call Control Service

Cisco GRT Communication-Webservice

Cisco Messaging-Schnittstelle

Cisco Row Information Spooling

Cisco SOAPMessage Service

Cisco UXL-Webservice

Von der CLI erstellte Berichte der IPT-Plattform

Remote-Support-Protokolle der IPT-Plattform

Kerneldump-Protokolle

Mgetty-Protokolle

SOAP = Diagnostic Portal Database Service

Dienstregistrierungsprotokolle

Spooler-Protokolle