Inhalt

Einführung

Voraussetzungen

Anforderungen

Verwendete Komponenten

Hintergrundinformationen

RTMT-Kontrollkästchen CLI-Pfaden zugeordnet

Boot-Protokolle

Cisco AMC-Service

Cisco AMC-Service-Warnprotokoll

Cisco AMC Service-Anrufprotokoll

Cisco AMC Service DeviceLog

Cisco AMC Service-PPRLog

Cisco AMC Service Server-Protokoll

Cisco AMC Service-Protokoll

Cisco AXL-Webservice

Cisco Audit Event Service

Cisco Audit-Protokolle

Cisco Bulk Provisioning Service

Cisco CCM DBL-Webbibliothek

Cisco CCM NCS-Webbibliothek

Cisco CCMAdmin-Webservice

Cisco CCMRealm-Webservice

Cisco CCMService-Webservice

Cisco CDP

Cisco CDR Agent

Cisco CDR Repository Manager

Cisco CTIManager

Cisco CallManager

Cisco CallManager SNMP-Dienst

Cisco Certificate Authority Proxy-Funktion

Benachrichtigung über Cisco Zertifikatänderung

Cisco Certificate Change Notification Service

Cisco Change Credential-Anwendung

Cisco Common User Interface

Cisco ControlCenter-CLI

Cisco DHCP Monitor Service

Cisco DRF lokal

Cisco DRF-Master

Cisco Datenbank-CLI-Ausgabe

Cisco Datenbank-Installations-Service

Cisco Database Layer Monitor

Cisco Datenbank-Trace

Cisco Database Notification Service

Cisco Database Replicator Trace

Cisco Dialed Number Analyzer

Cisco Dialed Number Analyzer-Server

Cisco DirSync

Aliassuche für Cisco Verzeichnisnummern

Alias-Synchronisierung für Cisco Verzeichnisnummern

Cisco E911-Service

Erweiterte Cisco Funktionen

Cisco Extended Functions Report

Cisco Extension Mobility

Cisco Extension Mobility-Anwendung

Cisco IP Manager Assistant

Cisco IP Voice Media Streaming-Anwendung

Cisco Informix-Datenbankservice

Cisco Intercluster Lookup-Service

Cisco License Manager

Cisco Location Bandwidth Manager

Cisco Log Partition Monitoring Tool

Cisco Log4jinit-Server

Cisco RIS-Datensammlung

Cisco RIS Data Collector PerfMonLog

Cisco RTMT-Webdienst

Cisco RisBean-Bibliothek

Rollenbasierte Sicherheit von Cisco

Cisco SOAP-Webservice

Cisco SSO

Cisco Serviceability Reporter

Cisco Serviceability Reporter AlertReport

Cisco Serviceability Reporter CallActivitiesReport

Cisco Serviceability Reporter DeviceReport

PPRR-Bericht für Cisco Serviceability Reporter

Cisco Serviceability Reporter ServerReport

Cisco Serviceability Reporter Service Report

Cisco Stored Procedure Trace

Cisco Syslog-Agent

Cisco TAPS-Service

Cisco TFTP

Cisco Tomcat

Cisco Tomcat-Sicherheitsprotokolle

Cisco Tomcat Stats-Servlet

Cisco Trace Collection-Service

Cisco Trust Verification-Service

Cisco Unified Mobile Voice Access Service

Cisco Unified OS Admin Web Service

Cisco Unified OS-Plattform-API

Cisco Unified Reporting Web Service

Cisco Benutzerdatendienste

Cisco WebDialer-Webservice

Cisco WebDialerUmleitungs-Webservice

Cron-Protokolle

Ereignisanzeige-Anwendungsprotokoll

Ereignisanzeige - Systemprotokoll

FIPS-Protokolle

Host Resources-Agent

CLI-Protokolle der IPT-Plattform

Protokolle des IPT-Plattform-Zertifikats

Protokolle der IPT-Plattform "CertMgr"

Protokolle des IPT Platform Cluster Managers

GUI-Protokolle der IPT-Plattform

IPT-Plattform IPSecMgmt-Protokolle

Signierung der Datei installieren

Installations- und Upgrade-Protokolle

MIB2-Agent

Mail-Protokolle

NTP-Protokolle

Paketerfassungsprotokolle

PROG-Protokolle

SAR-Protokolle

SELinux-Protokolle

SNMP-Master-Agent

Sicherheitsprotokolle

Self-Provisioning IVR

Servicemanager

Systemanwendungsagent

Einführung

In diesem Dokument werden die Dateipfade zum Sammeln von Protokollen über die Cisco Unified Communications Manager (CUCM) Command Line Interface (CLI) beschrieben.

Voraussetzungen

Anforderungen

Für dieses Dokument bestehen keine speziellen Anforderungen.

Verwendete Komponenten

Die Informationen in diesem Dokument basieren auf den folgenden Software- und Hardwareversionen:

- CUCM 11.0.1

Die Informationen in diesem Dokument wurden von den Geräten in einer bestimmten Laborumgebung erstellt. Alle in diesem Dokument verwendeten Geräte haben mit einer leeren (Standard-)Konfiguration begonnen. Wenn Ihr Netzwerk in Betrieb ist, stellen Sie sicher, dass Sie die potenziellen Auswirkungen eines Befehls verstehen.

Hintergrundinformationen

CUCM bietet das Real Time Monitoring Tool (RTMT), um die Trace-Erfassung zu vereinfachen. RTMT stellt eine Liste logischer Namen bereit, mit denen Benutzer einen Dienstnamen auswählen und Ablaufverfolgungen für die ausgewählten Dienste erfassen können.  Manchmal ist es hilfreich, die Dateien direkt über die CLI zu finden. Dieses Dokument ordnet die RTMT-Kontrollkästchen den CLI-Dateispeicherorten zu.  Ablaufverfolgungsdateien und -speicherorte können je nach Version variieren. Dieses Dokument ist jedoch korrekt für

CUCM 11.0.1.1000-10.

Tipp: Das Dokument Communications Manager RTMT Trace Locations in CLI behandelt den Dateipfad für Protokolle in CUCM 8.5.1.

RTMT-Kontrollkästchen CLI-Pfaden zugeordnet

Die unten stehenden Header sind im RTMT aufgelistete Dienstnamen. Die CLI-Dateipfade, die dem Dienstnamen zugeordnet sind, werden unter jedem Header aufgelistet.

Boot-Protokolle

activelog /syslog/boot.log

Cisco AMC-Service

activelog /cm/trace/amc/log4j/amc*.log

Cisco AMC-Service-Warnprotokoll

activelog /cm/log/amc/AlertLog/AlertLog*.csv

Cisco AMC Service-Anrufprotokoll

activelog /cm/log/amc/CallLog/CallLog*.csv

Cisco AMC Service DeviceLog

activelog /cm/log/amc/DeviceLog/DeviceLog*.csv

Cisco AMC Service-PPRLog

activelog /cm/log/amc/PPRLog/<nodeIPaddress>/PPRLog*.csv

activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

Cisco AMC Service Server-Protokoll

activelog /cm/log/amc/ServerLog/ServerLog*csv

Cisco AMC Service-Protokoll

activelog /cm/log/amc/ServiceLog/ServiceLog*.csv

Cisco AXL-Webservice

activelog /tomcat/logs/axl/log4j/axl*.log

Cisco Audit Event Service

activelog /cm/trace/auditlog/sdi/audittrace*.txt

Cisco Audit-Protokolle

activelog /audit/AuditApp/Audit*.log

activelog /audit/vos/vos-audit.log

activelog /audit/vos/vos-audit.log.*

Cisco Bulk Provisioning Service

activelog /cm/trace/bps/log4j/bps*.log

Cisco CCM DBL-Webbibliothek

activelog /tomcat/logs/dbl/log4j/dbl*.log

Cisco CCM NCS-Webbibliothek

activelog /tomcat/logs/ncs/log4j/ncs*.log

Cisco CCMAdmin-Webservice

activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log

Cisco CCMRealm-Webservice

activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CCMService-Webservice

activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CDP

activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDR Agent

activelog /cm/trace/cdragent/log4j/cdragent*.log

activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log

Cisco CDR Repository Manager

activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log

Cisco CTIManager

activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CallManager

activelog /cm/trace/ccm/sdl/SDL00*_100*.txt

activelog /cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP-Dienst

activelog /cm/trace/ccmmib/sdi/CcmMibAgent*.txt

Cisco Certificate Authority Proxy-Funktion

activelog /cm/trace/capf/sdi/capf*.txt

Benachrichtigung über Cisco Zertifikatänderung

activelog /platform/log/certCN*.log

Cisco Certificate Change Notification Service

activelog /platform/log/certCN*.log

Cisco Change Credential-Anwendung

activelog /tomcat/logs/changeCredential/log4j/changepin*.log

Cisco Common User Interface

activelog /tomcat/logs/cui/log4j/cui*.log

Cisco ControlCenter-CLI

activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP Monitor Service

activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log

Cisco DRF lokal

activelog /platform/drf/trace/drfLA*.log

Cisco DRF-Master

activelog /platform/drf/trace/drfMA*.log

Cisco Datenbank-CLI-Ausgabe

activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out

activelog /cm/trace/dbl/dblj/dbljdbims*.out

activelog /cm/trace/dbl/dblj/dbljdbtaps*.out

Cisco Datenbank-Installations-Service

activelog /cm/trace/dbl/sdi/installdb*.log.err

activelog /cm/trace/dbl/sdi/installdb*.log

Cisco Database Layer Monitor

activelog /cm/trace/dbl/sdi/dbmon*.txt

Cisco Datenbank-Trace

activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log

activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log

activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log

activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log

activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log

activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log

activelog /cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log

activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log

activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log

activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log

activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log

activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log

activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log

activelog /cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log

activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log

activelog /cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log

activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log

activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log

Cisco Database Notification Service

activelog /cm/trace/dbl/sdi/dbmon/dbnotify_dbmon*.log

activelog /cm/trace/dbl/sdi/ilsd/dbnotify_ilsd*.log

activelog /cm/trace/dbl/sdi/RisDC/dbnotify_RisDC*.log

activelog /cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool*.log

activelog /cm/trace/dbl/sdi/tvs/dbnotify_tvs* log

activelog /cm/trace/dbl/sdi/ctftp/dbnotify_ctftp*.log

activelog /cm/trace/dbl/sdi/ccmAgt/dbnotify_ccmAgt*.log

activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt*.log

activelog /cm/trace/dbl/sdi/ccm/dbnotify_ccm*.log

activelog /cm/trace/dbl/sdi/lbm/dbnotify_lbm*.log

activelog /cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog*.log

activelog /cm/trace/dbl/sdi/CTIManager/dbnotify_CTIManager*.log

activelog /cm/trace/dbl/sdi/dnaserver/dbnotify_dnaserver*.log

Cisco Database Replicator Trace

activelog /cm/trace/dbl/sdi/dblrpc.err

activelog /cm/trace/dbl/sdi/installdb*.log

activelog /cm/trace/dbl/sdi/start.log

activelog /cm/trace/dbl/sdi/startrpc.log

activelog /cm/trace/dbl/sdi/startcar.log

activelog /cm/trace/dbl/sdi/replication_scripts_output.log

activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Dialed Number Analyzer

activelog /tomcat/logs/dna/log4j/dna*.log

Cisco Dialed Number Analyzer-Server

activelog /cm/trace/dnaserver/sdi/dna*.txt

Cisco DirSync

activelog /cm/trace/dirsync/log4j/dirsync*.log

activelog /cm/trace/dirsync/log4j/dirsync_err*.log

Aliassuche für Cisco Verzeichnisnummern

activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log

Alias-Synchronisierung für Cisco Verzeichnisnummern

activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

Cisco E911-Service

activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log

Erweiterte Cisco Funktionen

activelog /cm/trace/cef/sdi/cef*.txt

Cisco Extended Functions Report

activelog /cm/log/cef/xml/qrt*.xml

Cisco Extension Mobility

activelog /tomcat/logs/em/log4j/emservice*.log

Cisco Extension Mobility-Anwendung

activelog /tomcat/logs/em/log4j/emapp*.log

Cisco IP Manager Assistant

activelog /tomcat/logs/ipma/log4j/service*.log

Cisco IP Voice Media Streaming-Anwendung

activelog /cm/trace/cms/sdi/cms*.txt

Cisco Informix-Datenbankservice

activelog /cm/log/informix/ccm.log.*.gz

activelog /cm/log/informix/car.log

activelog /cm/log/informix/ccm.log

Cisco Intercluster Lookup-Service

activelog /cm/trace/ils/sdl/SDL*_600_*.txt

Cisco License Manager

activelog /cm/trace/userlicensing/log4j/userlicensing*.log

Cisco Location Bandwidth Manager

activelog /cm/trace/lbm/sdl/SDL*_700_*.txt

Cisco Log Partition Monitoring Tool

activelog /cm/trace/lpm/sdi/lpm*.txt

Cisco Log4jinit-Server

activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

Cisco RIS-Datensammlung

activelog /cm/trace/ris/sdi/ris*.txt

Cisco RIS Data Collector PerfMonLog

activelog /cm/log/ris/csv/PerfMon*.csv

Cisco RTMT-Webdienst

activelog /tomcat/logs/rtmt/log4j/rtmt*.log

Cisco RisBean-Bibliothek

activelog /tomcat/logs/risbobohne/log4j/risbohne*.log

Rollenbasierte Sicherheit von Cisco

activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco SOAP-Webservice

activelog /tomcat/logs/soap/csv/ratecontrol*.csv

activelog /tomcat/logs/soap/log4j/soap*.log

Cisco SSO

activelog /platform/log/ssoApp.log

Cisco Serviceability Reporter

activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log

Cisco Serviceability Reporter AlertReport

activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf

Cisco Serviceability Reporter CallActivitiesReport

activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf

Cisco Serviceability Reporter DeviceReport

activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf

PPRR-Bericht für Cisco Serviceability Reporter

activelog /cm/report/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf

Cisco Serviceability Reporter ServerReport

activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf

Cisco Serviceability Reporter Service Report

activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf

Cisco Stored Procedure Trace

activelog /cm/trace/dbl/sdi/spltrace.log.*.gz

activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Syslog-Agent

activelog /cm/trace/syslogmib/sdi/syslogmib*.txt

Cisco TAPS-Service

activelog /cm/trace/taps/log4j/taps*.log

Cisco TFTP

activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt

Cisco Tomcat

activelog /tomcat/logs/manager*.log

activelog /tomcat/logs/admin*.log

activelog /tomcat/logs/host-manager*.log

activelog /tomcat/logs/catalina.out

activelog /tomcat/logs/localhost_access_log.txt

activelog /tomcat/logs/localhost*.log

Cisco Tomcat-Sicherheitsprotokolle

activelog /tomcat/logs/security/log4j/security*.log

Cisco Tomcat Stats-Servlet

activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Cisco Trace Collection-Service

activelog /cm/trace/tct/log4j/tct*.log

Cisco Trust Verification-Service

activelog /cm/trace/tvs/sdi/tvs*.txt

Cisco Unified Mobile Voice Access Service

activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log

Cisco Unified OS Admin Web Service

activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log

Cisco Unified OS-Plattform-API

activelog /tomcat/logs/platform-api/log4j/platform-api*.log

Cisco Unified Reporting Web Service

activelog /tomcat/logs/cucreports/log4j/cucreports*.log

Cisco Benutzerdatendienste

activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log

Cisco WebDialer-Webservice

activelog /tomcat/logs/webdialer/log4j/webdialer_CTIClient*.txt

Cisco WebDialerUmleitungs-Webservice

activelog /tomcat/logs/redirector/log4j/redirector*.log

Cron-Protokolle

activelog /syslog/cron

Ereignisanzeige-Anwendungsprotokoll

activelog /syslog/CiscoSyslog*

activelog /syslog/CiscoSyslog

activelog /syslog/AlternateSyslog.*

activelog /syslog/AlternateSyslog

Ereignisanzeige - Systemprotokoll

activelog/syslog/messages

FIPS-Protokolle

activelog /platform/fips/fips.log

Host Resources-Agent

activelog /platform/snmp/hostagt/hostagt.log

CLI-Protokolle der IPT-Plattform

activelog /platform/log/dbl*.log

activelog /platform/log/cli*.log

Protokolle des IPT-Plattform-Zertifikats

activelog /platform/log/certm.log

Protokolle der IPT-Plattform "CertMgr"

activelog /platform/log/certMgmt*.log

Protokolle des IPT Platform Cluster Managers

activelog /platform/log/clustermgr*.log

GUI-Protokolle der IPT-Plattform

activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log

IPT-Plattform IPSecMgmt-Protokolle

activelog /platform/log/ipsecMgmt.log

Signierung der Datei installieren

activelog /platform/log/authenticateFile.log

Installations- und Upgrade-Protokolle

installieren /install_log*.log

/selinux_post.log

/system-history.log

/install.log

/lbm_post_install.log

MIB2-Agent

activelog /platform/snmp/mib2agt/mib2agt.log

Mail-Protokolle

activelog /syslog/maillog

NTP-Protokolle

activelog /syslog/ntp_stop.sh.log

activelog /syslog/ntp_start.sh.log

activelog /syslog/sd_ntp.log

Paketerfassungsprotokolle

activelog /platform/cli/*.cap

PROG-Protokolle

activelog /cm/trace/cti/Proglogs/CTIManager*.ProgLog

activelog /cm/trace/ccm/Proglogs/ccm*.ProgLog

SAR-Protokolle

activelog /sa/sar*

SELinux-Protokolle

activelog /platform/selinux_startup.log

SNMP-Master-Agent

activelog /platform/snmp/snmpdm/SNMPMasterAgt*.log

Sicherheitsprotokolle

activelog /syslog/secure-*

Self-Provisioning IVR

activelog /cm/trace/PnP/log4j/PnP*.log

Servicemanager

activelog /platform/log/servm*.log

Systemanwendungsagent

activelog /platform/snmp/sappagt/startup.txt

activelog /platform/snmp/sappagt/sappagt.log

Nicht alle Verzeichnisse für die Dienste enthielten Protokolldateien. Dies kann darauf zurückzuführen sein, dass bestimmte Komponenten oder Funktionen nicht konfiguriert wurden. In der folgenden Liste sind die Abschnitte aufgelistet, die beim Erstellen dieses Dokuments keine Dateien enthalten.

Cisco Abbr. Transaction Spooling

Cisco Audio Translator App

Cisco CAR Web Service

Cisco CCM PD-Webservice

Cisco CCMUser-Webservice

Cisco CDP-Agent

Cisco CDR-Dateien auf dem CM-Server

Cisco CDR-Dateien auf Herausgeber verarbeitet

Cisco CTL-Anbieter

Cisco CallManager Cisco IP-Telefondienste

Cisco Rückverfolgung von Angerufenen

Cisco Corefile Recovery Tool

Cisco Discovery Responder-Service

Cisco External Call Control Service

Cisco GRT Communication-Webservice

Cisco Messaging-Schnittstelle

Cisco Row Information Spooling

Cisco SOAPMessage Service

Cisco UXL-Webservice

Von der CLI erstellte Berichte der IPT-Plattform

Remote-Support-Protokolle der IPT-Plattform

Kerneldump-Protokolle

Mgetty-Protokolle

SOAP = Diagnostic Portal Database Service

Dienstregistrierungsprotokolle

Spooler-Protokolle