Welcome to Module 11: Cisco Lifecycle Services. When you have completed this module, you will be able to:

• Explain the evolution of Cisco Lifecycle Services
• Describe the features of Cisco Lifecycle Services
• Explain how Cisco Technical Support Services fits into the Cisco Lifecycle Services framework
• Describe the benefits of Cisco Lifecycle Services to partners
• Identify next steps you can take to learn more about Cisco Lifecycle Services

It will take you approximately 15 minutes to review this module. You will begin this module by learning about how the Cisco Lifecycle Services approach evolved.