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Module 11: Cisco Lifecycle Services
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Cisco Technical Support Services and the Cisco Lifecycle Services Framework

In the operate phase of the lifecycle, the Cisco Lifecycle Services approach helps customers maintain network health through day-to-day operations. Cisco Technical Support Services offer support expertise to help customers increase productivity and operational efficiency, and improve the return on their network investment.

You have seen examples of how services detailed in this course support maintenance of the health of your customer's network through day-to-day operations. The result is reduction of disruptions and outages while remediating system availability problems through effective problem management.

As you have read, the Cisco Lifecycle Services strategy defines the minimum set of activities that will help customers successfully deploy and operate Cisco technologies and optimize their performance throughout the entire network lifecycle. This also includes identifying necessary services.

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