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Vol.8 No.2 Unmatched Online Technical Support February 2006
Online Training for Cisco
ASA 5500 Now Available

Cisco Quick Learning Modules are free online training components that provide you with a fast and convenient way to learn how to complete a specific configuration task on Cisco products.

Cisco has released new learning modules for the Cisco ASA 5500 Series Adaptive Security Appliance and the Cisco PIX 500 Series Security Appliance. Whether you are migrating from the Cisco PIX Security Appliance to the ASA, integrating the ASA into your network environment, or configuring one of its many features, these Quick Learning Modules can help you learn various configuration tasks.

Visit the ASA Quick Learning Module Webpage today at:

Additional product information on the Cisco ASA 5500 Series Adaptive Security Appliance is available at:

NEWS UPDATES     Back to top

CCIE Central - UPDATE:
CCIE Certification Receives Top Honors from

The results of's annual reader survey for 2005 were recently announced and, for the fourth year running, CCIE won Most Respected High-Level Certification. states, "The key to the CCIE's success lies in the respect it commands from IT professionals for the painful (but worthwhile) difficulty of its hands-on practicum, which puts candidates' book knowledge to the test -- for eight hours."

Several other Cisco certifications were also recognized, including:

  • CCSP certification -- Finalist in the Best Security Certification category
  • CCNP certification -- Finalist in Best Mid-Level Networking Certification category
  • CCNA certification -- Finalist in the Best Entry-Level Certification category

Further, Cisco cleaned house in's winner-take-all category Best Overall Certification Program, again winning this title for the fourth straight year. also announced the Hottest Certifications for 2006 -- a ranking based on readers' certification plans for the coming year -- in which CCSP placed fourth, CCIE placed sixth, and CCNP placed seventh.

To learn more about the readers' choice awards, visit the URL below:

To learn more about the Hottest Certifications for 2006, see:

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US Cisco Networkers 2006 Conference - UPDATE:
General Registration Begins in March

At US Cisco Networkers 2006 you can update your technical knowledge while interacting with top Cisco engineers and thousands of your peers. This year's conference will take place June 18-23 in Las Vegas, NV. Registration begins March 7.

Register early and:

  • Save US$400 with the Early Bird discount (good until April 22)
  • Reserve your preferred Techtorials on Monday and Friday
  • Select your free Cisco Career Certification exam (a US$300 value)
  • Secure space in the most popular sessions (choose from more than 200)

Since many sessions fill quickly, you are encouraged to register early so you can enjoy the sessions and testing opportunities most important to you.

Bookmark this page today and register on March 7:

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Cisco Marketplace - UPDATE:
Get the Product Documentation You Need Now

"What's New in Cisco Documentation" is an online publication that provides information on the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products.

Highlights of the February release include documentation for the following:

  • Quick Start Guide for Cisco 1040 Sensor
  • Quick Start Guide for IP Communications Service Monitor 1.0
  • User Guide for IP Communications Service Monitor

Documentation available for purchase in the Product Documentation Store is identified with a "Buy This Doc Now" link and corresponding DOC- number (for example, DOC-7816181=). Enter the DOC- number into the store's search field to locate the specific document.

You can view the latest release of "What's New in Cisco Documentation" at:

Visit the Product Documentation Store today at:
(available to registered users only)

Not registered with Visit the URL below to register and begin taking advantage of this and other useful applications:

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Networking Professionals Connection - UPDATE:
Upcoming "Ask the Expert" Events and TechTalks

Networking Professionals Connection is an interactive Website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.

Upcoming events on Networking Professionals Connection include:

  • "Ask the Expert" events, which allow you to discuss specific networking issues online with Cisco engineers:

    • "Configuring and Troubleshooting Cisco CallManager Express (CME)," now through February 24
    • "Network Address Translation (NAT)," now through February 24
    • "Troubleshooting PIX/ASA Firewalls," February 27 through March 10
    • "CiscoWorks LMS Implementation," February 27 through March 10

    Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule.

  • TechTalks are online Webcasts that focus on particular technology areas. You can view the latest event schedule, register to attend a live session, and view archived presentations on the Web any time:

To attend an event or participate in a discussion forum, visit Networking Professionals Connection at:

NEW TECHNICAL TIPS     Back to top


Security Advisory:
Default Administrative Password in Cisco Security Monitoring, Analysis, and Response System (CS-MARS)

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Cisco IOS

Field Notice:
15540-CPU - Temperature Sensor May Lockup due to a Component Bad Lot - Upgrade Program

Security Advisory:
Response to AAA Command Authorization By-Pass

Security Advisory:
IOS Stack Group Bidding Protocol Crafted Packet DoS

Cisco TAC Case Collection Solution:
"%PA-2-UNDEFPA: Undefined Port Adapter type [num] in bay [num]" Messages Occur at Bootup and Boot Image Does Not Recognize a Port Adapter

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Network Management

Field Notice:
ACS Windows 3.3.3 - User Authentication Failure with NTLM V2 - Software Update Required

Field Notice:
Common Services 2.2 and 3.0 - Vulnerabilities in Third Party Software - Apache, ModSSL, and OpenSSL - Patch/Upgrade Required

Field Notice:
BBSM Server Shipped with Onboard Network Interface Card Enabled in BIOS

Cisco TAC Case Collection Solution:
CiscoWorks Daemon Manager Generates an "Unable to Locate DLL " Error Message and Does Not Come Up

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Field Notice:
15454/E - FC-MR-4 Virtual Concatenation Differential (VCAT) Delay Feature

Field Notice:
15454-10E-L1-xx.x LO-RXPOWER Alarms - Pluggable Port Module (PPM) Provisioning Required

Field Notice:
15454-DM-L1-xx.x and 15454-DMP-L1-xx.x - Traffic Outage when Upgraded to NE Software R7.0 or Later

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Security and VPN

Configuration Example:
Cisco Security Agent Kernel-only Protection

Configuration Example:
LEAP/MAC Authentication Configuration Guide

Configuration Example:
Wired Dot1x Version 1.05 Configuration Guide

Configuration Example:
IPsec: Router-to-PIX Security Appliance 7.x and Later or ASA

Security Advisory:
Access Point Memory Exhaustion from ARP Attacks

Cisco TAC Case Collection Solution:
How to Configure Citrix MetaFrame Support on the Cisco VPN 3000 Concentrator

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Voice and IP Communications

Tech Note:
CMS Process Shuts Down due to a Buffer Overrun

Tech Note:
CallManager Cluster: No Call Detailed Records Created

Field Notice:
Cisco Enterprise and Hosted Contact Center Products Notice for Microsoft January 2006 Security Updates

Field Notice:
IP Phones May Not Boot Up when MIC Is used for Authentication on Cisco Call Manager 4.0 or 4.1

Security Advisory:
Cisco VPN 3000 Concentrator Vulnerable to Crafted HTTP Attack

Security Advisory:
Response to Cisco IP Phone 7940 DoS Exploit Posted on Website

Security Advisory:
Cisco Call Manager Denial of Service

Security Advisory:
Cisco Call Manager Privilege Escalation

Cisco TAC Case Collection Solution:
Cisco CallManager 4.x with Win-os-2000.2.7 - RTMT Fails to Send SMTP E-Mail Alerts, and the "RISDC.EXE - Unable To Locate DLL: The dynamic link library INETCOMM.dll could not be found in the specified path" Error Message Is Displayed in the Application Event Log

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Configuration Example:
Wireless LAN Controller (WLC) Software Upgrade

Configuration Example:
Secure Shell (SSH) Enablement on an Access Point (AP)

Configuration Example:
1800 ISR Wireless Router with Internal DHCP and Open Authentication

Configuration Example:
VLANs on Wireless LAN Controllers

Cisco Aironet Wireless Security

Wireless Site Survey

Cisco TAC Case Collection Solution:
Multiple SSID configuration on a Cisco Access Point


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