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Table Of Contents
What's New in Cisco Product Documentation
Application Networking Services
Server Networking and Virtualization
Universal Gateways and Access Servers
Voice and Unified Communications
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Product Alerts and Field Notices
Obtaining Technical Assistance
Definitions of Service Request Severity
Obtaining Additional Publications and Information
What's New in Cisco Product Documentation
December 2006
Introduction
What's New in Cisco Product Documentation lists new and revised Cisco documentation since the last release of this monthly publication. Documents that are available for purchase from the Cisco Product Documentation Store are identified with a "Buy This Doc Now!" link and the corresponding DOC- number. Enter the DOC- number into the Product Documentation Store search field to locate the exact document.
Application Networking Services
None at this time.
Broadband Cable
None at this time.
Cisco Interfaces and Modules
None at this time.
Cisco IOS Software
New Documents
Cisco IOS Call-Control Technology—Session Initiation Protocol
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Configuring SIP DTMF Features
Passes DTMF tones transparently between SIP endpoints that require either transcoding or use of the RSVP Agent feature.
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Enhances message-waiting indication functionality to include SIP-MWI-Notify-to-QSIG-MWI translation between gateways and routers.
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Configures IP Centrex supplementary services on SIP-enabled, Foreign Exchange Station (FXS) lines.
Cisco IOS Software Release 12.4T Configuration Guides
Suppresses EXEC accounting records when autoselection is selected during login for dial-in clients.
Revised Documents
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Describes new features and significant software components for the Cisco 870 series routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco AS5350XM and AS5450XM universal gateways that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco 1700 series routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco 1800 series fixed routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco IAD2430 Series Integrated Access Devices (IAD) that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco 2691 and Cisco 2600XM series routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco 2800 series routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco 3700 series routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco 3800 series routers that support Cisco IOS Release 12.4(4)XC5.
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Describes new features and significant software components for the Cisco VG224 analog gateway that supports Cisco IOS Release 12.4(4)XC5.
Cisco IOS XR Software
None at this time.
Interoperability Systems
None at this time.
Network Management
New Documents
Cisco ANA 3.5.1 Administration Guides
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Describes the structure and features of the Cisco ANA system. Cisco ANA Manage is the GUI client application designed to simplify and facilitate Cisco ANA administration.
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Provides a list of system-detected errors supported by Cisco ANA and viewable in Cisco ANA EventVision.
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Describes the high availability (redundancy) and protection options available for Cisco ANA Units and Cisco ANA Gateways.
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Describes implementation guidelines of the Cisco ANA interface, basic command behavior, and the various commands supported by Cisco ANA.
Cisco ANA 3.5.1 Developer Guides
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Describes the basic functions and concepts of the Broadband Query Language and Information Model Objects, and provides basic BQL code examples.
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Describes managing command scripts. Command scripts enable the user to execute a programmable sequence of SNMP or Telnet command lines.
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Describes managing soft properties and Threshold Crossing Alarms (TCAs).
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Describes how to create, run, manage, and view workflows using the Cisco ANA Workflow Editor, Cisco ANA Manage, and Cisco ANA EventVision.
Cisco ANA 3.5.1 Installation Guides
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Describes a typical Cisco ANA Client installation.
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Describes the features and caveats for Cisco ANA 3.5.1.
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Describes the typical installation of Cisco ANA.
Cisco ANA 3.5.1 User Guides
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Describes the events that are logged in the Cisco ANA Gateway and how they can be viewed.
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Describes the Cisco ANA event processing and parsing mechanisms and also details the various polling groups.
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Describes the tools included in NetworkVision that are used to monitor network-based environments, specifically MPLS networks. It describes logical inventory information specific to MPLS, fault management, service impact analysis, MPLS-TE, and multipath tracing.
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Describes Cisco NetworkVision and its use in network-based environments.
Cisco IP Solution Center
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Provides information about the Cisco IP Solution Center (ISC) 4.2 API components and processes that allow you to use OSS client programs to connect to the ISC system.
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Includes a Readme text file and XML examples for the Cisco IP Solution Center (ISC) 4.2 APIs.
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Provides the URLs for the complete documentation set for Cisco IP Solution Center (ISC) 4.2 and explains the recommended order of using the documents and the information that they contain.
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Explains the common elements for Cisco IP Solution Center (ISC) 4.2. WatchDog commands and each of the GUI navigation paths are explained.
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Gives the system recommendations and describes how to install and log in to the Cisco IP Solution Center (ISC) 4.2 software.
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Provides information for the Layer 2 VPN technology, with access technologies such as ATM, Frame Relay, and Ethernet (Metro Ethernet); and the VPLS technology, with access technology Ethernet (Metro Ethernet) on Layer 2, L2TPv3, and MPLS cores in Cisco IP Solution Center (ISC) 4.2.
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Explains the concepts, tasks, and screen information that you need to set up the MPLS VPN network infrastructure in ISC and to deploy the MPLS VPN service on the network with Cisco IP Solution Center (ISC) 4.2.
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Explains how to use Cisco IP Solution Center (ISC) 4.2 for quality of service provisioning.
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Lists many of the system error messages for Cisco IP Solution Center (ISC) 4.2 and gives more detailed explanations and recommended actions.
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Explains how to use Cisco IP Solution Center (ISC) 4.2 for Traffic Engineering Management (TEM), a tool for managing MPLS Traffic Engineering (TE) primary and backup tunnels for the purpose of offering traffic Service Level Agreement (SLA) guarantees.
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Explains how to use the Cisco MPLS Diagnostics Expert (MDE) application on Cisco IP Solution Center (ISC) 4.2. MDE is an automated, workflow-based network management application that troubleshoots and diagnoses problems in MPLS VPNs.
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Provides a brief description of the Cisco IP Solution Center (ISC) 4.2 applications and components, new and changed features, access to system recommendations, problems fixed, important notes, and access to known problems.
Optical Networking
None at this time.
Routers
None at this time.
Security and VPN
New Documents
Cisco NAC Appliance
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Provides basic hardware specifications, initial configuration, and product license installation instructions for the new Cisco NAC Appliance hardware models.
Buy This Doc Now! DOC-7817861=
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Provides a summary of the major features in Cisco NAC Appliance release 4.1.
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Provides late-breaking and cumulative release, upgrade, and installation information for release 4.1(x).
Cisco Secure ACS
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Provides step-by-step tasks to configure new features for the ACS 4.1 release.
Revised Documents
Cisco NAC Appliance
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Provides late-breaking and cumulative release, upgrade, and installation information for release 3.6(x).
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Provides late-breaking and cumulative release, upgrade, and installation information for release 4.0(x).
Cisco Secure ACS
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Lists information about user documentation for Cisco Secure Access Control Server (ACS).
Buy This Doc Now! DOC-7817595=
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Describes the installation, configuration, and use of user-changeable passwords for the Cisco Secure Access Control Server (ACS).
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Provides installation and local configuration information for the Cisco Secure Access Control Server (ACS) for Windows.
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Provides installation and local configuration information for the Cisco Secure Access Control Server (ACS) Solution Engine.
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Provides information about the tested and interoperable devices and software that the Cisco Secure Access Control Server (ACS) Solution Engine supports.
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Provides information about how to configure and use the Cisco Secure Access Control Server (ACS) Solution Engine. ACS is the policy control and integration point for access to or through Cisco devices or solutions.
Server Networking and Virtualization
None at this time.
Service Exchange
None at this time.
Storage Networking
None at this time.
Switches
New Documents
Cisco Catalyst Blade Switch 3040
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Describes the commands that have been specifically created or changed for use with the switch.
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Describes how to install and configure the switch and provides basic troubleshooting information.
Buy This Doc Now! DOC-7817759=
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Describes the physical characteristics of the switch, how to install it in the HP blade server, and provides troubleshooting information and specifications.
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Describes how to configure the switch by using the command-line interface and how to configure Layer 2 software features.
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Describes the Cisco IOS system messages that you might receive on the switch and any available recovery methods.
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Includes the safety warnings for the switch and their translations.
Buy This Doc Now! DOC-7817760=
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Describes updates, system requirements, upgrade procedures, and caveats for the Cisco Catalyst Blade Switch 3020 for HP, running Cisco IOS Release 12.2(25)SEF2.
Universal Gateways and Access Servers
None at this time.
Video
None at this time.
Voice and Unified Communications
None at this time.
Wireless
None at this time.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
The Product Documentation DVD is a library of technical product documentation on a portable medium. The DVD enables you to access installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the HTML documentation and some of the PDF files found on the Cisco website at this URL:
http://www.cisco.com/univercd/home/home.htm
The Product Documentation DVD is created and released regularly. DVDs are available singly or by subscription. Registered Cisco.com users can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
Ordering Documentation
You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco documentation at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
If you do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Documentation Feedback
You can provide feedback about Cisco technical documentation on the Cisco Support site area by entering your comments in the feedback form available in every online document.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you will find information about how to do the following:
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A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:
To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:
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An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
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In an emergency, you can also reach PSIRT by telephone:
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Tip
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.
Product Alerts and Field Notices
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive these announcements by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. Registered users can access the tool at this URL:
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
To register as a Cisco.com user, go to this URL:
http://tools.cisco.com/RPF/register/register.do
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Support website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Support Website
The Cisco Support website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:
http://www.cisco.com/en/US/support/index.html
Access to all tools on the Cisco Support website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note
Tip
If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. After using the Search box on the Cisco.com home page, click the Advanced Search link next to the Search box on the resulting page and then click the Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411
Australia: 1 800 805 227
EMEA: +32 2 704 55 55
USA: 1 800 553 2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—An existing network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
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http://www.cisco.com/offer/subscribe
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http://www.cisco.com/go/marketplace/
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http://www.cisco.com/en/US/products/index.html
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http://www.cisco.com/discuss/networking
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http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm
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http://www.cisco.com/en/US/learning/index.html
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Posted: Fri Dec 1 14:18:07 PST 2006
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