Design Trendsetter Uses Smart Net Total Care to Keep Pace with Network Change

Design Trendsetter Uses Smart Net Total Care to Keep Pace with Network Change

9 Kings Maintains Network Foundation with Single IT Management Solution

9 Kings maintains network foundation with single IT management solution.

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We found numerous devices that were off the radar using our prior inventory management process and quickly updated their service coverage with the information uncovered by Smart Net Total Care.
- Roger Luo, IT Director, 9 Kings

Challenge

Help the quality of network maintenance keep pace with network change.

  • Provide a single platform for installed base (IB) lifecycle management
  • Prevent network risk
  • Keep up with rapidly expanding business operations

Solution

Cisco Smart Net Total Care

  • Solve installed base management challenges today with single solution to help prepare for growth
  • Single solution for service contract management, foundational technical services, and device diagnostics
  • Provide actionable intelligence and proactive support capabilities that can reduce operating costs and minimize downtime

Results

Reduced network risk with greater installed base visibility.

  • Improved service entitlement
  • Improved contract management
  • Reduced costs through better procurement practices

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