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Accessibility

Products

Making Products and Information Accessible to Everyone


Core Products

Routers and Switches

Cisco IOS Software-based routers and switches offer remote configuration and monitoring by use of command-line interface (CLI*), which is fully compatible with assistive technology such as a screen reader, and also provide context-sensitive online help for users.

Advanced Technologies

IP Communications

Our IP communications technologies deliver innovation through the convergence of voice and data networks, providing accessibility features and capabilities. Cisco IP Communications solutions are based on open interfaces and industry standards, allowing the integration of best-of-breed technologies.
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Security and VPN

Cisco PIX Firewall and Cisco VPN Client users can choose from CLI* or a graphical user interface to configure and monitor the products, depending on their needs.

*Note: CLI-based applications are fully accessible to screen-reader technology and keyboard use without a mouse. These CLI-based applications meet the U.S. American Disability Act and conform to Section 508 of the U.S. Rehabilitation Act.

Cisco Unified IP Phones

Cisco Unified IP Phones 7900 Series

Cisco Unified IP Phones provide many easy-to-use accessibility features such as:

  • Audio and visual alerts of phone states, including dial tone, ringing, mute status, and more.
  • Visual alerts that are displayed on a large liquid crystal display (LCD) screen integrated into the phone.
  • For people with low vision, an optional color LCD screen with high contrast and backlighting.
  • Hearing-aid compatibility.
  • Tactile discernible buttons and touch-screen for nonbiometric pointing devices.
  • Cisco Unified IP Phones also support TTY (telephone typewriter), which is a telephone device for the deaf and hearing impaired. The TTY over IP requires quality of service (QoS) for reliable delivery, and enables users:
    • To make or place a TTY call by either acoustically coupling a TTY to the Cisco Unified IP Phone or directly connecting it to the IP telephony network through an analog telephone adapter (ATA).
    • Equal access to the mobility features of Cisco Unified IP Communications, which enables users to make and receive calls from different locations in the organization while retaining the same phone number by bringing only your TTY and an ATA.
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Design and Evaluation Lab

Cisco uses a dedicated lab to test its products for accessibility and for compatibility with assistive technology devices, and to demonstrate to customers how its products can be used by people with disabilities.
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Voluntary Product Accessibility Templates

VPATs help procurement experts learn how a vendor's products conform to Section 508, requirement by requirement.
> Review Cisco Product VPATs

UK's First IP Video Call Centre for Deaf People

Britain's only Video Contact Centre for deaf people has launched a specialist video service offering deaf people immediate access to highly qualified sign language interpreters to communicate with their local authorities and other public sector organizations. The contact centre has been developed using a converged voice and data network, based on Cisco's CallManager Video Telephony and Internet Protocol Contact Centre technology.
> Read the article

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