Customer Service Information

About Customer Service

John Chambers Quote Cisco's innovations are significantly raising the industry standard for world-class customer service. Today's rapidly changing environment requires information, strategies, and teamwork that help customers maintain competitive positions in their industries.

People that Make a Real Difference

By harnessing the power of the Internet, Cisco Customer Service is able to focus on customers' strategic concerns and improve and streamline the entire purchase-to-payment cycle. Your customer service team consists of experienced professionals located around the globe, committed to working closely with you to address and resolve your business issues.

Customer Service for the Internet Age

Cisco is transforming the whole idea of customer service. We are continually innovating new tools, services, and business processes designed to drive business-to-business efficiency. Customers have immediate access to the Cisco online tools, e-learning modules for training, and strategic support. The Cisco Customer Service organization is staffed by professionals around the world who work with you to ensure your needs are met throughout the purchase-to-payment cycle.