The integration of telephony services into the data network has the potential to drive major changes in institutions by delivering information more efficiently than today's dual-network approach. A converged voice, video and data network improves customer care capabilities, increases employee productivity, and enhances corporate agility. Learn how Cisco's IP telephony products fit into the Cisco Architecture for Voice, Video and Integrated Data (Cisco AVVID).
The IP Telephony Readiness Assessment helps customers determine readiness for planning and designing an IP Telephony solution.
IP Telephony Solution Guide
This document set provides thorough guidelines addressing the design, implementation, and operation of a Cisco-based IP Telephony solution.
IP Telephony -- Design and Implementation Documentation
This document set provides guidelines to design a Cisco IP Telephony Solution that meets customer IP telephony requirements and that integrates into an existing network topology. Log-in required.
Cisco Unity
A Unified Communications solution that provides advanced, convergence-based communication service--such as voice and unified messaging--on a platform that delivers the utmost in reliability, scalability, and performance.
Survivable Remote Site IP Telephony
Cisco Survivable Remote Site Telephony in Cisco IOS gives enterprises a cost effective, reliable mechanism for providing continuous IP Telephony services out to small branch offices.
Cisco Media Convergence Server
Cisco CallManager
Cisco CallManager version 3.2 provides a scalable, distributable, and highly available enterprise IP telephony call-processing solution.
Cisco ICS 7750
The Cisco Integrated Communications System (ICS) 7750—-an advanced IP telephony solution that delivers easily expanded and easily managed services for becoming a competitive e-business.
Cisco Gateways & Controllers
Cisco Access products are a family of IP to circuit-switched gateways. These gateways are efficiently designed to a single purpose - Voice over IP gateway functionality, with a cost per gateway port among the lowest in the industry.
Cisco IP Phone
Cisco IP Telephones deliver the essential business communications - at a touch.
Overviews
Brochures
- Cisco Migration Guide
The five steps to accelerate your migration to IP Communications
- Hosted IP Telephony Overview
Learn how the Cisco Hosted IP Telephony Solution enables service providers to take advantage of feature-rich voice services while reducing operational and capital costs.
Data Sheets
- Cisco VG200 Data Sheet
The Cisco VG200 VoIP gateways allow users to make and receive calls outside the IP network by providing the interface to the PSTN and PBX systems via traditional telephony interfaces. In addition new transcoding and conferencing services are available.
- Cisco Catalyst 6500 Series 10/100 and 10/100/1000 Ethernet
Provides 48V DC power over pairs 1 & 2 of standard Category 5 UTP data cabling. It supports Phone Discovery, enabling IP Phones to be auto sensed and provided with DC power and access to an auxiliary VLAN.
- Cisco IP Phone 7910G
The Cisco 7910G and 7910G+SW are basic telephones primarily for common-use areas that require only basic features, sucah as lobbies, break rooms, and hallways.
- Cisco IP Phone 7960G
The Cisco IP Phone 7960G, is a fully featured IP phone, perfect for managers and executives, providing six programmable line and feature buttons, and a high quality speakerphone. The 7960G is multi-protocol capable (SCCP, SIP, MGCP).
- Catalyst 6000 FXS Analog Interface Module
The Catalyst FXS Analog Interface module provides 24 FXS ports for analog phones, speaker phones and faxes. Providing them with a gateway into the campus multiservice network with G.729 and QoS support.
- Catalyst 6000 Family Voice T1/E1 and Services Module
The Catalyst Voice T1 and Service Module and the Voice E1 and Services Module provide digital gateways to the PSTN and PBXs, transcoding between G.711 and G.729a/G.723 and both meet-me and ad-hoc conferencing services.
- Cisco CallManager Version 3.1
Data sheet describes content and capabilities of Cisco CallManager. Included is a summary listing of user features, administrator features, system capabilities, and supporting applications.
- Catalyst Inline Power Patch Panel
The 48 port Catalyst Inline Power Patch Panel supports Phone Discovery and provides 48V DC on pairs 3 & 4 of standard Category 5 UTP data cabling. It is ideal for switches that do not have Inline Power 10/100 modules.
- Cisco Digital IP Telephony Gateway: DE-30+
The Cisco DE-30+ Digital Gateway provides a connection path between the Cisco AVVID packet telephony network and the PSTN or a PBX using digital trunks. The DE-30+ supports 30 voice channels on an E1 interface.
- Cisco Digital IP Telephony Gateway: DT-24+
The Cisco DT-24+ Digital Gateway provides digital access to the AVVID IP telephony system via a standard ISDN PRI interface. It provides standard T1 access for use in North America, Canada, Japan, and areas where T1 is used.
Q and As
Business Cases
Profiles
White Papers
- IP Telephony: The Five Nines Story
The purpose of this document is to provide you with some reasoned and
objective discussion points to dispel the five nines myth. Cisco's core
competencies is building high availability data, voice and video networks.
- Architecture for Voice, Video and Integrated Data
Cisco AVVID is a standards-based, open systems architecture for converged networking. It is the culmination of a five phase plan, successfully delivering the framework for an open multiservice architecture.
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