Brochures

• Service Management Solution Overview
  An overview of the features and benefits of the new solution set to manage service levels in the enterprise network.

Q and As

• SMS FAQ
  Questions and answers about Service Level Management Solution.

Product Bulletins

• CiscoWorks2000 Service Level Management Solution Ver. 2.0
  Announces the availability of software updates to the CiscoWorks2000 Service Management Solution 2.0.

Additional Information

• CiscoWorks2000 Service Management Data Exchange
  Review of the Service Management Solution integration capabilities and a list of companies committed to delivering the integration.

• Service Management Solution Tutorial
  This CD-ROM provides self-paced training on using Service Level Manangement, software for the management of Cisco devices. Instructions: 1. Extract the zip file with WinZip 2. In the extracted folder launch the tutorial.exe file to view the tutorial