   CiscoWorks IP Telephony Environment Monitor  Cisco Solutions    CiscoWorks IP Telephony Environment Monitor CiscoWorks Gateway Statistics Utility |
CiscoWorks ITEM uses several open, Internet standards, as well as the inherent capabilities of Cisco Systems devices, to allow operations personnel to manage increasingly complex IP networks. CiscoWorks ITEM provides the real-time information necessary to instill high confidence that Cisco-based IP telephony environments are performing as expected.
CiscoWorks Voice Health MonitorThe CiscoWorks Voice Health Monitor (VHM) application proactively monitors Cisco based IP telephony implementations and associated application environments and alerts operations and administrative personnel of detected and potential problems. CiscoWorks VHM helps to minimize IP telephony service interruption.
CiscoWorks Device Fault ManagerThe CiscoWorks Device Fault Manager (DFM) application provides real-time fault detection and determination for the underlying IP fabric of IP telephony implementations. CiscoWorks DFM reports faults that can occur with the Cisco infrastructure, often identifying the problems before users of network services realize that a problem has occurred.
CiscoView (CD One)CiscoView is a long-time standard management application that provides common database, Web, and desktop services used to integrate CiscoWorks ITEM with the broad family of Cisco and third-party management tools.
Optional Drop In ModulesCiscoWorks Fault HistoryCiscoWorks Fault History is an optional, drop-in module (available for download from Cisco.com) that provides a Web-based tool to access historical fault and alert data from a database. Several filtering options enable operations personnel to search for specific information.
CiscoWorks IP Phone Information UtilityThe IP Phone Information Utility is an optional, drop-in module (available for download from Cisco.com) that provides a Web-based tool to show detailed information about individual IP telephones. An operator can access the IP phone information by using its extension number, IP address, or MAC address.
CiscoWorks IP Phone Help Desk UtilityThe IP Phone Help Desk Utility is an optional applet (available for download from Cisco.com) that provides a Windows 2000 desktop tool to show information about individual IP telephone extensions. The help desk operator can access the IP phone information by using its extension number (or can configure the application to search by IP or MAC addresses)
CiscoWorks Gateway Statistics UtilityThe Gateway Statistics Utility will be an optional, drop-in module (available for download from Cisco.com) that provides a Web-based tool to collect key performance and behavior statistics about Cisco CallManager-controlled IP telephony gateways. This statistical information can be subsequently exported for processing by reporting packages for capacity planning/management and trending analysis.
CiscoWorks IP Telephony Environment Monitor 1.3 VOD
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