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Table Of Contents

Data Sheet

Introduction

Key Features and Benefits

How it Works

Cisco SRST Platform Information

Cisco SRST Cisco IP Phone Support

Cisco IOS Software Image Support

Supported Features

Summary


Data Sheet


Cisco Survivable Remote Site Telephony

Introduction

As enterprises extend their IP telephony and high-value application deployments from central sites out to remote offices, one of the factors considered vital in deployment is the ability to cost-effectively provide backup redundancy functions at the remote branch office. However, the size and number of these small-office sites precludes most enterprises from deploying dedicated call-processing servers, unified messaging servers, or multiple WAN links to each site to achieve the high availability required. The Cisco IP Communications Solution utilizes Cisco CallManager in combination with a feature called Survivable Remote Site Telephony (SRST) in Cisco IOS® software to enable companies to extend high-availability IP telephony to their small branch offices. The Cisco SRST solution provides a rich feature set in back-up mode and is a cost-effective solution that is extremely simple to deploy, administer, and maintain.

Key Features and Benefits

Cisco SRST is a critical component of a centralized call-processing architecture in which a Cisco CallManager cluster and application servers, located at a central site, provide telephony services for all sites of a corporation. With greater than tens of thousands of Cisco SRST sites deployed, this architecture now represents the majority of IP telephony deployments because of the many benefits it delivers.

Centralized Call-processing
Architecture enables:
Resulting in:

Delivery of rich feature set to remote branches—next-generation call centers, unified messaging services, embedded directory services, mobility, and soft phones during normal operations

Improved productivity

Centralized configuration and management

Reduced operations expense

Simplified management—Remote maintenance and troubleshooting

Reduced operations expense

Converged Voice and data network

Reduced operations expense

Reduced Install Cost (Shared CCM resource)

Reduced initial expense


When remotely placing IP phones from a Cisco CallManager cluster, call-processing redundancy must be provided in case there is a WAN failure. This is especially critical when emergency calls, for example 911 in the United States, need to be placed during a WAN outage.

How it Works

Cisco developed Cisco SRST technology for all Cisco IOS software platforms that support voice (See Table 2 below for complete list). Cisco SRST comprises network intelligence integrated into Cisco IOS Software which acts as the call-processing engine for IP phones located in the branch office during a WAN outage (Figure 1).

Figure 1

Centralized Cisco Call Manager Deployment with WAN Failure the PSTN.

Cisco SRST functionality on the local branch office access router automatically detects a failure in the network and initiates a process to auto-configure the router to provide call-processing backup redundancy for the IP phones in that office. Once the router is configured, it provides call processing for the duration of the failure, ensuring that the phone capabilities stay operational. Upon restoration of WAN connectivity, the system automatically shifts call-processing functions to the primary Cisco CallManager cluster. Cisco SRST configuration only needs to be done once in the Cisco CallManager at the central site, simplifying deployment, administration, and maintenance. IT staff is not needed at the remote sites to manage the Cisco SRST feature.

Table 1  SRST Platform Density and Feature License Part Numbers

Platform
Number of Phones Supported
Part Number
Part Number (Spare)

Cisco IAD 2400, 1751, 1760, 26xx, 26xxXM, 3620, ICS 7750 MRP300 series cards (MRP300, MRP3-8FXOM1, MRP3-8FXS and MRP3-16FXS)

Up to 24 phones

FL-SRST-SMALL

FL-SRST-SMALL=

Cisco 265x, 265xXM routers

Up to 48 phones

FL-SRST-MEDIUM

FL-SRST-MEDIUM=

Cisco 3725 router

Up to 144 phones

FL-SRST-144

FL-SRST-144=

Catalyst 4000-AGM

Up to 192 phones

FL-SRST-144

FL-SRST MEUIUM

N/A

Cisco 3660, 3745, 7200 NPE—300/400

Up to 240 phones

FL-SRST-240

FL-SRST-240=

Cisco 7200—NPE400/G1

Up to 480 phones

FL-SRST-480

FL-SRST-480=


Cisco SRST Platform Information

The array of Cisco SRST-enabled platforms supports from 24 to 480 phones. Table 2 below illustrates platform density, and memory requirements for all Cisco SRST supported platforms. Cisco SRST bundles are also offered at a discount, when compared to purchasing bundle components separately. These bundles are listed in Table 3.

Table 2  Platform Details—IP Phone Density and System Requirements

 
SRST 2.0
SRST 2.1
SRST 3.0
System Requirements
Platform
Phones/Virtual Ports
Phones/Virtual Ports
Phones/Virtual Ports
Minimum Memory
(Flash/DRAM)
Recommended Memory
(Flash/DRAM)

IAD 2400

24/96

n/a

n/a

16/64

16/64

1751

24/96

24/120

na/

16/64

16/96

1751-V

24/96

24/120

24/120

16/64

32/96

1760

24/96

24/120

24/120

16/64

32/96

ICS 7750 MRP300 series cards (MRP300, MRP3-8FXOM1, MRP3-8FXS and MRP3-16FXS)

24/120

24/120

n/a

16/64

16/96

3620

24/96

24/96

n/a

16/64

16/96

261x, 262x

24/96

n/a

n/a

16/64

16/64

265x

24/96

24/96

24/96

16/64

32/96

261xXM, 262xXM

24/96

24120

24/120

16/96

32/96

265xXM

48/192

48/192

48/192

16/96

32/96

2691

72/216

72/288

72/288

32/96

32/128

3640

72/216

72/288

72/288

16/96

32/96

3725

144/432

144/576

144/576

32/128

32/128

3745

240/720

240/960

240/960

32/128

32/128

3660

240/720

240/960

240/960

16/96

32/96

Catalyst 4500 AGM*

240/480

240/480

Future

32/128

36/128

7200 NPE 225*

200/800

200/800

Future

16/256

16/256

7200 NPE 300*

240/960

240/960

Future

16/256

16/256

7200 NPE 400*

480/960

480/960

Future

16/512

16/512

7200 NPE G1*

480/960

480/960

Future

64/512

64/512


* Cisco SRST 2.1.is supported in 15T. SRST - 3.0 will be supported in 12.3(2nd rel)T.

n/a—not a supported platform in this SRST release


Note: Memory recommendations are for Cisco SRST configurations only. Memory requirements vary by application—complex configurations with multiple features enabled will require more memory than simpler applications.

Table 3  Cisco SRST Bundles

Bundle Part Number
Includes

Cisco2651XM-V-SRST

FL-SRST-MEDIUM for 48 IP Phones, 1 AIM-VOICE-30, 32 MB Flash, 96 MB DRAM, Cisco IOS IP Plus for Voice gateway services and features

Cisco 1760-V-SRST

FL-SRST-SMALL for 24 IP Phones, 32 MB Flash, 64 MB DRAM, 1 DSP module (PVDM -256K-4), Cisco IOS IP/VOX Plus for Voice gateway services and features.



Cisco SRST Cisco IP Phone Support

Cisco SRST is supported on Cisco CallManager versions 3.01 or greater. The following table summarizes Cisco IP Phones supported by Cisco SRST

Table 4  IP Phone Support

Phone
SRST 2.0
SRST 2.1
SRST 3.0

Cisco 7960/7940

X

X

X

Cisco 7910

X

X

X

Cisco 7935

NA

X

X

Cisco 7914

NA

X

X

VG248

 

X

 

Cisco ATA

NA

NA

X

Cisco 7905G

NA

NA

X

Cisco 7902G

NA

NA

X

Cisco 7912G

NA

NA

X

Cisco 7920G

NA

NA

X


Cisco IOS Software Image Support

The table below summarizes the correlation between platform, Cisco SRST version, and Cisco IOS software release.

Table 5  Cisco IOS Images

Platform
SRST Version *
IOS Image(s)

Cisco 1751

SRST 2.0

12.2(8)T, 12.2(11)T,12.2(13)T

SRST 2.1

12.2(15)T

Cisco 1751-V

SRST 2.0

12.2(8)T, 12.2(11)T,12.2(13)T

SRST 2.1

12.2(15)T

SRST 3.0
12.2(15)ZJ, June 2003

Cisco 1760

SRST 2.0

12.2(11)T,12.2(13)T

SRST 2.1

12.2(15)T

SRST 3.0
12.2(15)ZJ, June 2003

Cisco ICS 7750 MRP300 series cards (MRP300, MRP3-8FXOM1, MRP3-8FXS and MRP3-16FXS)

SRST 2.0

12.2(15)ZL, June 2003

SRST 2.1

12.2(15)ZL, June 2003
SRST 3.0
TBD

Cisco 2400, 2650, 2600XM series, 3640, 3660, 37xx

SRST 2.0

12.2(8)T5, 12.2(11)T,12.2(13)T

SRST 2.1

12.2(15)T

SRST 3.0
12.2(15)ZJ, June 2003

Cisco 362x, 261x, 262x

SRST 2.0

12.2(8)T5, 12.2(11)T,12.2(13)T

SRST 2.1

12.2(15)T

SRST 3.0

n/a

Cisco Catalyst 4500 w/ AGM

SRST 2.0

12.2(13)T

SRST 2.1

12.2(15)T

SRST 3.0

Future

Cisco 7200 NPE225/300/400/G1

SRST 2.0

12.2(8)T5, 12.2(11)T, 12.2(13)T

SRST 2.1

12.2(15)T

SRST 3.0

Future


Supported Features

Cisco SRST provides robust support for many IP phone features through the duration of the failure-functionality, which is not available from other traditional telephony solutions. Features supported during the failure are listed in Table 6.

Table 6  Cisco SRST Features

Cisco SRST 2.0
 

Support for IP and POTS phones

Rehoming of IP phones upon failure to branch router for call processing

Maintain local extension to extension calls upon failure 1

Maintain extension to PSTN calls upon failure

Up to 6 lines per phone

Call hold and pick up

Speed and last number redial

Up to 24 line appearances per system

Primary line support

Maintain existing calls upon recovery

Analog FXO/FXS

Calling party name

Caller ID and ANI support

WAN link support: FR, ATM, MLPP, Serial, AAL2, DSL

Class of Restriction

Music and Tone on Hold, and on Transfer (MOH for endpoints PSTN only)

Distinctive ringing

DID and DOD calling

PSTN-T1 and E1 CAS trunks support

ISDN BR1 and PRI support

Call-detail recording and Radius server

Interworking with Cisco Gatekeeper

Transfer to voice-mail pilot number using PSTN

Alias lists for unregistered phones

Translation Rules support

TCL-based simple AA and IVR on local gateways

Transfer across H.323 network of Cisco endpoints

Cisco SRST 2.1

All 2.0 Features

CCM Phone Language Support

Global Call Forwarding enhancement

In band DTMF Voicemail integration

Enhanced Dialplan-pattern

Cisco SRST 3.0
 

All 2.1 Features

E1 R2 support

Secondary Dial Tone

Dual Line Appearance per Button

3-party G711 ad-hoc conferencing

Call Transfer with consult

Music-on-hold multicast

Cisco 7905 support

European Date Formats

Enhanced dialplan-pattern Command

Increase in Directory Number Maximums

Additional Language Options for IP Phone

Configurable System Message

Improved debugs for phones

Symmetric SIP GW-to-GW DTMF relay

Ringing Timeout for Phones

1 Active calls to the PSTN from SRST IP phones will be maintained for the majority of calls and will be dropped after approximately 3 minutes. Active calls between users on the same LAN are not effected by WAN failure and will last for the duration of the call.


Summary

Cisco SRST, in combination with Cisco CallManager and AVVID architecture, provides enterprises a simple, cost effective solution for customers who want the benefits of a centralized call processing architecture.

For more information on Cisco IP Telephony Solutions and SRST, visit:

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/prod_white_papers_list.html

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/prod_technical_documentation.html

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/prod_relevant_servs.html


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Posted: Thu Feb 23 20:54:59 PST 2006
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