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Cisco Emergency Responder
Conferencing and Transcoding Feature for Voice Gateway Routers
Cisco Carrier Sensitive Route Server
Cisco IP Queue Manager
Cisco SIP Proxy Server
Cisco BTS 10200 Softswitch
Cisco Personal Assistant
Cisco Emergency Responder
Cisco Broadband Access Center- CNSP
Cisco Conference Connection
Cisco Unity
Cisco Integrated Contact Distribution
Cisco IP Phone Services SDK
Survivable Remote Site IP Telephony
Cisco IP IVR
Cisco IP SoftPhone
Cisco WebAttendant
Customer Contact

Cisco Emergency Responder dynamically addresses the need to identify the location of 911 callers in an emergency, with no administration required when phones and/or people move from one location to another.

This capability enhances the existing E9-1-1 functionality of Cisco CallManager, with a real-time location-tracking database and enhanced routing capabilities that direct emergency calls to the appropriate Public Safety Answering Point (PSAP) based on the location of the caller. Coupled with Cisco CallManager, Cisco Emergency Responder surpasses traditional PBX capabilities by introducing zero-cost user or phone moves and changes, and dynamic tracking of user and phone locations for E9-1-1 safety and security purposes.

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