Cisco IP Phone 7960 eLearning Tutorial

Move your cursor over a feature on the phone below to view a brief description, or
Enter the Tutorial.

Full-feature telephone
Provides voice communication over an IP network

The 7960 supports features such as:

Call Forwarding
Redialing
Corporate Directories
Information Services
Placing Conference Calls
Accessing Voice Mail

Handset with Indicator light: Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings and remains lit to indicate a voice mail message.

Footstand adjustment: Unlocks the phone base so you can adjust its angle.

Dialing pad: Press the dial pad buttons to dial a phone number. Dial pad buttons work exactly like those on your existing telephone.

Navigation button: Use this button to scroll through text and menu items on your LCD screen.

Soft Keys: Use soft keys to answer, end, and place calls, set up conference calls, redial a number, put a call on hold, and so on. Soft keys are context-sensitive.

Home: Goes to the menu page.
Exit: Goes to cisco.com.
Back: Goes to the previous page.
Site Map: Goes to an overview of all the tutorial's topics.
Show It: Demonstrates a Cisco IP Phone 7960 feature.
Try It: Allows you to practice a Cisco IP Phone 7960 feature.

Information Feature buttons:
-Messages button - Opens your voice mail message system.
-Services button - Opens your information services menu.
-Directory button - Opens your call history and corporate directories.
-Settings button - Allows you to change the ringer sound and LCD contrast.
-? button - Opens context-sensitive help. Press twice for instructions.

Headset, Mute and Speaker buttons : Use these buttons to toggle the associated feature on and off.

Volume buttons: Use the buttons to increase or decrease the volume of the ringer, handset, headset, and speakerphone.

? button: Opens context-sensitive help. Press twice for instructions.

Line or speed dial buttons: Press these buttons to open a new line, automatically dial an assigned phone number, or end a call.

LCD screen: This "desktop" displays caller ID, line status,
?-button help, feature menus, and so on.