Message Waiting Indicator: The Message Waiting Indicator flashes red while the phone is ringing, and displays static red when a voice mail is waiting.

Footstand adjustment: Adjusts the angle of the phone base.

Dialing pad: Press the dial pad buttons to dial a phone number. Dial pad buttons work exactly like those on your existing telephone.

Scroll key: Enables you to move among different soft key options displayed on the LCD screen.

Soft Keys: Soft key functions change depending upon the status of the phone (for example, whether you are on a call, or the phone is not in use).

Home: Goes to the menu page.
Exit: Goes to cisco.com.
Back: Goes to the previous page.
Site Map: Goes to an overview of all the tutorial's topics.
Show It: Demonstrates a Cisco IP Phone 7960 feature.
Try It: Allows you to practice a Cisco IP Phone 7960 feature.

On-screen Mode buttons: Provide access to the voice mail system (when available), call histories, directories (when available), phone settings such as contrast and ring type, and network configuration and status information.

Function toggles: Toggles the handset, mute, and speaker functions on and off.

Volume buttons: Increases or decreases the volume for the currently active voice receiver: handset, headset, or speakerphone. The volume keys also control the ringer volume (if on-hook), and the contrast of the LCD.

i button: Displays online help for a phone key or function.

Line or speed dial buttons: Opens a new line, speed dials the number on the LCD screen, or ends a call.

LCD screen: The IP Phone "desktop" which displays the time, date, your phone number, caller ID, line/call status and the soft key tabs.