Chairman Burns and distinguished senators,
I am Mike Fuhrman of Cisco Systems. As you may know, Cisco
is the worlds largest manufacturer of equipment that
connects people and businesses to the Internet. We are based
in San Jose, California and have substantial operations
in Massachusetts, North Carolina and Texas.
I manage our companys Secure Consulting
Services Group, which helps ensure the security of some
of the best-known sites on the Internet. My team of engineers
and specialists evaluates the protective measures being
employed by our customers and helps them respond to anyone
or anything that threatens the integrity of their systems.
As last months hacker attacks on some of the worlds
busiest web sites graphically demonstrated, this is a task
that requires constant vigilance.
Ciscos security specialists were
among those who responded to the so-called "denial
of service attacks" that temporarily blocked access
to several web sites beginning Feb. 7. Im happy to
tell you that we were able to help some of our customers
quickly identify the technology being used in these attacks,
employ effective countermeasures and beat back repeat efforts
by hackers to obstruct access.
In a nutshell, hackers initially were able
to briefly shut customers out of some targeted web sites
by bombarding those sites with more information some
of it false or misleading than they were able to
process. In a way, it was the Internet equivalent of trying
to shop on the day after Thanksgiving, when the crowds are
overwhelming. But in this case, the problem was nobody knew
the rush was coming and therefore we werent quite
prepared to handle it.
After these assaults, there was some overheated
speculation about whether the public can depend on the Internet
as a reliable means of doing business and sharing information.
The lesson to be learned from these attacks is not
that hackers have some kind of technological edge that enabled
them to do what they did. On the contrary, the technology
employed in these attacks is well known to those of us in
the systems security field and proper defenses against that
technology are widely available.
The lesson is that events like these can
be anticipated and managed with diligence and proper planning.
The technology community showed that it can respond swiftly
and effectively, taking steps to quickly mitigate the attacks
and to make it harder for similar assaults to succeed in
the future.
Its important to note that, in all
of these assaults, service to targeted web sites was interrupted
only for relatively brief periods. Its also important
to note that while these attacks blocked access to some
targeted computer systems, they do not appear to have penetrated
the outer defenses of these systems. We know of no case
in which hackers obtained access to confidential customer
information, such as credit card numbers, or did lasting
damage to any of the targeted sites.
And its important to note that the
technology community has already joined with the federal
government to respond more effectively should attacks like
these be repeated in the future. The community and the government
are forming an organization that will disseminate critical
information quickly and widely if the Internet is threatened.
We at Cisco Systems keenly understand the
importance of this task. We will conduct $12 billion worth
of business over our own web site this year, and our employees
are able to perform about 95 percent of their work on the
site.
Cisco Secure Consulting Services recently
conducted a six-month survey of 33 businesses connected
to the Internet and measured their "state of security."
We found that, on average, one out of every three devices
connected to the Internet was vulnerable to some form of
attack. But we also found that over 90% of the vulnerabilities
could be solved with technology that is readily available,
if the technology is properly employed and constantly updated.
This is easy to say and extraordinarily
difficult to do. A decade ago, the Internet was little more
than a clunky mechanism that a few educational and research
institutions used to trade messages we now know as email.
The blazing speed at which the Internet has developed
and the equally rapid pace at which threats to Internet
security have evolved make it hard even for those
who build and operate web sites to keep pace.
But businesses and others who operate web
sites are learning that security must become an ever-more-important
concern. The number of companies who have come to Cisco
for assistance in securing their networks has grown by over
50% during the last 12 months alone -- a very encouraging
statistic. And we have all learned that one thing the technology
community can do collectively to increase is to share information
about up-to-the-minute developments in systems security.
The community has joined with the federal
government to do just this. Even before last months
attacks, industry leaders had joined to form the Partnership
for Critical Infrastructure Security. The PCIS is a voluntary
organization that is working to share information about
threats to the Internet and other crucial networks, and
determine how best to respond to those threats. About 120
companies are cooperating in this effort.
And last month at the White House information
technology summit, Cisco was one of about 40 Internet companies
that agreed to develop a structured mechanism to react to
events like the recent hacker attacks. As with the PCIS,
industry is coordinating its activities with the federal
government.
We believe that this public-private partnership
is the most effective response to these recent attacks.
In the private sector, incentives must be put into place
to encourage all web sites to deploy security technologies
to protect themselves and their customers from hacker attacks.
In the public sector, we are grateful that
the Federal Bureau of Investigation has devoted significant
resources to investigating these attacks and we hope the
perpetrators will be prosecuted to the fullest extent of
the law. We encourage the federal government to serve as
a model for private industry by equipping its own computer
systems with the best security measures possible.
This, too, will not be easy. Both the government
and private enterprise are having difficulty attracting
and retaining enough skilled professionals in the field
of systems security. Im happy to tell you that to
the private sector has joined with the Office of Personnel
Management to help the government in this area by developing
training and mentoring programs. Again, we regard this as
an excellent example of public-private partnership.
At this time, however, we do not ask Congress
for new laws in the area of Internet security. Cooperation,
not regulation or legislation, will insure that the Internet
remains secure and at the same time open to the broadest
possible public access.
The Internet is, and should always remain,
an open medium. No one can insulate the Internet and everything
connected to it from all threats or guarantee that no attack
on any particular Internet site will succeed. Even our oldest,
most established public infrastructures pause on occasion
-- power and telephone lines come down, water mains break,
highways become clogged and, like them, the Internet
will occasionally have localized difficulties. These are
but potholes on the information superhighway, which we will
fill in as fast as they appear learning how to prevent
similar potholes in the future.
These recent attacks actually demonstrated
that the technology community can quickly identify threats
to the Internet, quickly act to eliminate them and quickly
take measures that will reduce the impact of similar threats
in the future. This spirit of innovation and rapid development
propels the Internets exponential growth and ensures
that the Internet will remain secure as it continues to
grow.