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- SMALL BUSINESS, BUYING: A total of
1.3 million small businesses would like to engage in group
buying online by collaborating with other small companies.
(AMI International,
May 2000).
- SMALL BUSINESS, E-MAIL: Email continued
to be the most popular online activity for small businesses
with 71% using it regularly (Dunn
& Bradstreet, May 2000).
- SMALL BUSINESS, ONLINE SPENDING: Small
businesses spent a total of $45.2 billion in the 12 months
ending March 2000, a 138% increase on the previous year.
About 3.4 million non-residential small businesses now
have Internet access, along with 7.4 million small business
branch offices. (Cyber
Dialogue, June 2000).
- SMALL BUSINESS, ONLINE: 70% of small
businesses in the US had access to the Internet at the
end of 1999 (up from 57% in 1998 and 47% in 1997) and
38% had their own web sites a (up from 28% in 1998). (Dunn & Bradstreet , May 2000).
- SMALL BUSINESS, ONLINE: The average
annual income of a small business that utilizes the Internet
is $3.0 million per year compared with an average of
$1.9 million for small businesses in general (IDC, April
2000).
- SMALL BUSINESS, SELLING: An estimated
600,000 small businesses sold goods and services online
in 1999, an increase of 200,000 over the previous year.
(AMI International,
May 2000).
- SMALL BUSINESS, SPENDING: Online spending
by small businesses rose from $2 billion in 1998 to $25
billion in 1999, and spending is projected to rise to
$60 billion by end of 2000 and $118 billion by 2001. (AMI International, May 2000).
- SMALL BUSINESS, TECHNOLOGY: 84% of
small businesses have PCs, 57% have Internet access, 21%
have web sites and 18% have high-speed access. (AMI
International, May 2000).
- SMALL BUSINESS, WOMEN: Small businesses
owned by women were more likely to have Internet access,
to conduct both business and personal research online
and to purchase goods and services online (Dunn & Bradstreet, May
2000).
- SMALL BUSINESS: 3.4 million non-residential
small businesses now have Internet access, along with
7.4 million small business branch offices (NUA/
CyberDialogue, June 2000).
- SMALL BUSINESS: 48% of online small
businesses gain customers within a 50-mile radius of operation;
the same is true for only 20% of their offline counterparts.
(eMarketer
/ Verizon, Dec. 2000).
- SMALL BUSINESS: 55% of online small
businesses have either broken even or completely paid
for the cost of their site due to an increase in business.
(eMarketer
/ Verizon, Dec. 2000).
- SMALL BUSINESS: A quarter of small
businesses in the US are now using the Internet to provide
customer service and support, with 10% using email marketing
to promote their services to customers. (Local
Commerce Monitor, Feb. 2001).
- SMALL BUSINESS: Small Businesses Integrating
Internet into Operations. Small businesses are not only
increasing their use of the Internet to streamline operations,
studies by Sage Research and Cahners In-Stat Group found
they are exploring wireless technologies and telecommuting
as well. http://cyberatlas.com/markets/smallbiz/article/0,,10098_702661,00.html
- SMALL BUSINESSES, ONLINE: Number of
small businesses that created a website for the purpose
of establishing and promoting business increased by 123%
from 1999 to 2000. (Verizon,
2001).
==============================================
- PLEASE BE ADVISED:
- Research organizations differ
on many measurements and predictions. Cisco Systems cannot
verify the accuracy of all of the findings. We include
all credible information to offer a glimpse into the range
of estimates and predictions.
- Abbreviations / acronyms
used herein are defined and explained more fully in the
issue briefs available at Cisco’s public policy page.
Most common acronyms include DSL (digital subscriber line
service, which is high speed Internet access over telephone
lines); WAN (wide area network connections link different
organizations such as schools across a region); LAN (local
area network connections link computers within an organization)
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