• COST SAVINGS - BROADBAND, DIALUP DOWNLOAD DELAYS: U.S. businesses burn through $11 billion annually as employees access the Web though slow dialup modems. (Beacon Hill Institute of Suffolk University, 2000).
• COST SAVINGS, E-MAIL: E-mail in the workplace saves employers about $9,000 per employee annually  - more than 300 hours of employee time are saved every year through e-mail usage. (Ferris Research, May 2000).
• COST SAVINGS, ONLINE PROCUREMENT: companies engaging in online procurement can reduce purchasing costs and time by over 70 percent. http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356606&rel=true
• COST SAVINGS, ONLINE PROCUREMENT: Electronic procurement reduces purchasing costs and time by more than 70%, according to a study by Aberdeen Group, so it should come as no surprise that IDC expects e-procurement application sales to reach $9.7 billion by 2004. http://cyberatlas.com/markets/b2b/article/0,,10091_727051,00.html
• COST SAVINGS: 1 terabyte of data contains the equivalent of 1 billion business letters, which would require 150 miles of shelf space to store. (The Industry Standard, Feb. 26, 2001, p. 81).
• COST SAVINGS: B2B marketplaces will slash costs by 2% to 39% for 17 or more industries. (Goldman Sachs).
• COST SAVINGS: Carrier-class convergence switches cost $14 million less to install and get up and running than comparable Class 5 circuit-switches, assuming a network consisting of one hub city and seven tertiary markets, with ongoing network cost savings estimated at $1 million per year. (The Aberdeen Group, Nov. 2000)  www.telephony.com
• COST SAVINGS: Generating a paper invoice costs a business $5.00 on average, while generating an electronic invoice costs only $1.65 on average, as labor, postage, paper, and equipment costs are cut. Electronic invoicing also tends to reduce payment time and can halve the cost of resolving customer service disputes. (Gartner Group, Feb. 2001).
  

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PLEASE BE ADVISED:

Research organizations differ on many measurements and predictions. Cisco Systems cannot verify the accuracy of all of the findings. We include all credible information to offer a glimpse into the range of estimates and predictions.

Abbreviations / acronyms used herein are defined and explained more fully in the issue briefs available at Cisco’s public policy page. Most common acronyms include DSL (digital subscriber line service, which is high speed Internet access over telephone lines); WAN (wide area network connections link different organizations such as schools across a region); LAN (local area network connections link computers within an organization)