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TAC/Technical
Assistance Center: Because
networking equipment and applications have becomecritical
to daily business operations, network reliability is more
crucial than ever. Network engineers have come to rely on
the Cisco
Technical Assistance Center (TAC) as a fast, efficient
way to access the technical support they need to manage their
networks and maintain the uptime. Listed below are tools you
can use to identify various products and solutions.
Gigabit
Ethernet
Gigabit bandwidth on the LAN backbone will provide the infrastructure
to meet the needs of evolving enterprise networks, such as
multmedia, Internet access, and groupware. For more detail
on new high-performance servers that are centralized go to:
http://www.cisco.com/warp/public/cc/techno/media/lan/gig/index.shtml.
Bug
Tool Kit
This URL is helpful to customers who are concerned about upgrading
their code to a new reversion of software. The Bug tool kit
can be used to identify issues and based on key words that
might cause problems in a network. Also, if the customer is
having problems with a particular configuration, protocol
or application they can use this URL to find out if there
is a buy that might be related to the problems they are experiencing
Cisco Bug Alerts Bug: Alerts are now generated directly from
Bug Navigator II. Create a profile of your internetwork environment
and receive notification of new bugs in Cisco IOS software
via email or fax. To use the Bug Tool Kit click goto:
http://www.cisco.com/support/bugtools/
Hardware/Software
Compatability Matrix
This is a very useful location for those who wish to see if
a feature exists in a certain version of code. This takes
the guesswork out of finding features and capabilites across
the various versions of IOS. To determine the compatability
between hardware, product numbers, and software maintence.
http://www.cisco.com/pcgi-bin/front.x/Support/HWSWmatrix/hwswmatrix.cgil
When
Userid and Password are needed please register below to take
advantage of additional services that CCO can provide to you.
http://www.cisco.com/register/
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