AVVID:
This document discusses Cisco AVVID (Architecture for Voice, Video and Integrated Data). Cisco AVVID brings to multiservice networking a standards-based, open-systems architecture for converged networking. Cisco AVVID is the continuing evolution of the five-phase plan for framework for an open multiservice architecture. To learn more about Ciscos' AVVID at solutions go to:
HTTP://www.cisco.com/warp/public/cc/cisco/mkt/iptel/prodlit/avvid_wp.htm

Quality of Service (QoS) Networking:
The need for high availability and predictable performance for business-critical applications combined with the demand for advanced voice and media services mandates differentiated handling for network traffic. By leveraging quality of service (QoS) mechanisms in local-area networks (LAN) and wide-area network (WAN) switching equipment along with application-recognition technologies delivered through advanced Cisco IOS software, Cisco QoS Policy Manager (QPM) provides centralized policy control and automated policy deployment for enterprise networks.
http://www.cisco.com/cpress/cc/td/cpress/fund/ith2nd/it2446.htm