Change Company

To change your company, go to Partner Information Managment main page and click the "Login" button.

A window will open where you will need to enter your Cisco.com User ID and password.

Enter your Cisco.com user ID and password, and click the button labeled "OK" to proceed.

You should see see a screen like the below (if you do not see this information, skip to the next section).

To change your company, choose the "Change Company" link.

When you click on this link, you will see a confirmation box like the one below.

The box is warning you that after you finish submitting a request to change your company, your association with your current company will be removed. The access privileges you receive from being associated with that company will also be removed. Clicking on the OK button will not remove your access; you must complete and submit a request for your access to change (so, if you cancel in the middle of the request, your current company association and access will remain the same).

User is not in the Cisco Partner database

1. You are not in the Cisco Partner database, so you should use the Get Partner-Level Access tool to associate yourself with the current company you work for. (Having a Cisco.com User ID or adding any contract, even a reseller number, into your Cisco.com profile will not add you to the database.) When you are added to the Cisco Partner database, you will also gain partner-level access to Cisco.com. This will function the same as changing your company.

2. To be added into the Cisco Partner database, your company must be a fully qualified Cisco Partner or Authorized Reseller with a completed and approved application. If your application is in progress, or if you have not filled out the Channel Partner Application, you will not be able to add yourself to the Cisco Partner database. Your application must first be fully processed and approved.

3. You can tell if your company is already a Cisco Partner by using the Partner Locator. Authorized Resellers do not appear in this tool. If you think your company is an Authorized Reseller, then you may use Get Partner-Level Access, and if you are unable to find your company in the search, then you may need to apply for Authorized Reseller status.

4. Use the Get Partner-Level Access tool to be added to the Cisco Partner database. The tool allows you to associate yourself with the company you work for. You will be given partner-level access to Cisco.com, which allows you to access tools and content developed specifically for Cisco Partners and Authorized Resellers. For help using this tool, please refer to the Get Partner-Level Access User Guide.

5. Partner E-Support is an online, searchable knowledge base of questions frequently asked by partners. You can learn about Cisco Partner programs and product information, ask common questions about tools, and find other information. If you don't find the information you need, you can open a case with the Cisco Partner Support team.

Instructions:

Select the Get Partner-Level Access (Number 4) and associate yourself with the Cisco Partner or Authorized Reseller you work for. Once you have associated yourself with your company and the request has been approved, when you return to Partner Information Management and log in, you will see the company you have associated yourself with, along with more tool options.