Approve/Deny Requests

You can set preferences for your company on this screen.

If you have received an e-mail notifying you of pending requests, but then go to this screen and find no open requests, it is very likely that another approver from your company or the automated system has approved the requests already (see Preferences), or that the request was escalated to your CAM and approved or denied.

To view a list of all employees associated with your company, visit My Company Data at Cisco, where you can view and delete users already associated with your company.

To view a list of users who have requesting to be associated with your company, you may click the "View" link in the application under their names and see a summary of their profile, including their address, phone, and e-mail.

You may select one or all of the users and choose to approve or deny them. You cannot complete both functions at the same time, however. For example, if you want to approve Fred Jones but deny Roberta Anderson, you will need to select Fred, then click the Approve button. You will confirm his approval, view a screen with the link back to the mail selection screen, where you would then select Roberta and click the "Deny" button. If you select both of them and click "Approve" you will approve them both.
After you have selected and clicked approve or deny, you will receive a confirmation screen showing the users you have selected and the action you have chosen (approve or deny) and will be asked to make sure you want to approve or deny all of those users. If you accidentally select someone, you can unselect them and the request will not be processed for that person (you will see them on the main screen when you get back to it).

After you confirm the action you want to take, you will view an acknowledgment screen, showing you the action to be taken and where notifications will be sent. The system will also tell you how many requests are still pending for your company and provide you a link back to the main selection screen.

You can also set your company preferences for the amount of time you want users to have to wait for approval.