Cisco Products Quick Reference Guide: February 2002 

Chapter 9: IOS Software & Network Management

Cisco IOS® Software & Network Management Products at a Glance

Product

Features

Page

Cisco IOS Software

Feature-rich network operating system supported on wide range of Cisco products

  • Provides a common IP fabric, functionality, and CLI across network infrastructures
  • Enables vast array of key routing, multiservice, traffic shaping, security/firewall, and traffic monitoring applications, as well as a broad variety of network connections

See Cisco IOS® Software

ConfigMaker 2.5

  • Easy-to-use Windows-based configuration software for small networks
  • Ideal for those customers who are unfamiliar with Cisco IOS Command Line Interface (CLI)

See ConfigMaker 2.5

CiscoWorks for Windows

A comprehensive suite of integrated network management tools for smaller networks:

  • Includes an event management and topology mapping application
  • Includes Cisco's popular CiscoView Element Management Tool

See CiscoWorks for Windows

CiscoWorks2000 Routed WAN Management Solution

A comprehensive set of applications for managing the router elements of a multiservice wide-area network. This bundle includes Access Control List Manager, Internetwork Performance Monitor, CiscoView, nGenius Real Time Monitor, and Resource Manager Essentials, CiscoWorks Server

See CiscoWorks2000 Routed WAN Management Solution

CiscoWorks2000 LAN Management Solution

Provides key applications needed to manage Cisco switch-based campus networks. This bundle includes Campus Manager, CiscoView, nGenius Real Time Monitor, Resource Manager Essentials, and Device Fault Manager, CiscoWorks Server

See CiscoWorks2000 LAN Management Solution

CiscoWorks2000 Service Management Solution

Used to establish and validate service level agreements (SLA) for Cisco-based networks; leveraging embedded Cisco IOS technologies, the Service Management Solution's remotely deployable Collection Managers collect SLA metrics, providing SLA conformance reports through an intuitive browser interface

See CiscoWorks2000 Service Management Solution

CiscoWorks VPN/Security Management Solution

CiscoWorks VPN/Security Management Solution is an integral part of the SAFE Blueprint that combines Web-based applications for configuring, monitoring and troubleshooting enterprise Virtual Private Networks (VPNs), firewall security, and network and host-based intrusion detection systems (IDS).

See CiscoWorks VPN/Security Management Solution

Cisco Secure Policy Manager for IDS

Cisco Secure Policy Manager 2.3i for IDS Sensors features a 3-IDS sensor restricted license to monitor network intrusion information from up to 3 IDS Sensors.

See Cisco Secure Policy Manager for IDS Sensors

CiscoWorks2000 Device Fault Manager

Provides real-time fault analysis for Cisco devices. Features a library of pre-defined fault characteristics for Cisco devices. Although editable, these best practices allow your network to be auto configured for fault management. For Windows, Solaris.

See CiscoWorks2000 Device Fault Manager

CiscoWorks VoIP Health Manager

A proactive fault detection tool-kit for a converged voice/data network environment. In addition to monitoring routers and switches, it also manages Cisco CallManager 3.0 and registered gateways; media convergence servers and workflow applications.

See CiscoWorks VoIP Health Monitor

CiscoWorks QoS Policy Manager (QPM)

Enables centralized administration and automated deployment of bandwidth reservation and prioritization policies for critical network applications

  • Differentiates services of Web applications, voice traffic, and business-critical applications

See CiscoWorks QoS Policy Manager

Cisco 1105 Hosting Solution Engine

A content management solution, Cisco Hosting Solution Engine is a hardware-based solution for e-business operations in Cisco-powered data Centers. Provides network infrastructure monitoring and Layer 4-7 hosted services configuration and activation.

See Cisco 1105 Hosting Solution Engine

Cisco Network Analysis Module for Catalyst 6000 and 6500

NAM is an integrated hardware monitoring solution for the Catalyst 6000 Family that enables greater visibility into traffic at all layers of the network. It provides real time traffic analysis and troubleshooting capabilities.

See Cisco Network Analysis Module for Catalyst 6000 and 6500

Cisco Info Center
(CIC)

Service-level monitoring and diagnostics tool that provides network fault and performance monitoring, trouble isolation, and real-time service-level management for large networks:

  • Helps operators focus on important network events, offering a combination of alarm reduction rules, filtering, customizable alarm viewing, and partitioning
  • Provides a highly configurable client/server application that can consolidate, de-duplicate, filter, and correlate fault information from a wide range of management platforms and technologies

See Cisco Info Center

Cisco Provisioning Center (CPC)

Service activation system that provisions Layer 2/Layer 3 across Cisco Systems end-to-end networking technologies:

  • Provides an integrated, automated provisioning solution for network service providers who offer Frame Relay, ATM, Internet access, data-link switching (DSL), IP-virtual private network (VPN), quality of service (QoS) and other network services
  • Works across multiple network technologies and equipment

See Cisco Provisioning Center

Cisco Secure User Registration Tool (URT)

Identifies users within the network and creates user registration policy bindings that help support mobility and tracking:

  • Ensures that users are associated with their authorized subnet/VLAN
  • Addresses the challenges associated with campus user mobility

See Chapter 5--VPN and Security for more information on Cisco Secure User Registration Tool

See Cisco Secure User Registration Tool

Cisco Secure Access Control Server (ACS) for Windows

User authentication, authorization and accounting (AAA) access control framework that manages user and administrative access to the network.

See Chapter 5--VPN and Security for more information on CiscoSecure Access Control Server (ACS) for Windows

See Cisco Secure Access Control Server for Windows 2000 and NT


Cisco IOS® Software

Cisco's Internetworking Operating System (IOS) is a feature-rich network operating system that provides network intelligence for the majority of today's Internet and for the most of the world's business-critical networking applications.

Supporting Cisco's extensive range of platforms, Cisco IOS provides a common IP fabric, functionality and command-line interface (CLI) across network infrastructures. This common IOS enables a vast array of key routing functions, multi-service capabilities, traffic shaping, connections, security/firewall, traffic monitoring, and highly flexible network and product configuration.

Below is an abbreviated list of key capabilities, intelligent network technologies, and architectures enabled by Cisco IOS Software:

  • Quality of Service (QoS)
  • Converged data, voice, and video over IP
  • IP/ATM/Frame Relay network connectivity and scalability features
  • Security/firewall/IPSec/access lists
  • Traffic monitoring and Netflow based monitoring, accounting, billing
  • Wide range of routing protocols (including MPLS)
  • IPv6
  • Multicast

Quality of Service (QoS)

The promise of networking is sharing networked resources among many users and applications for greater productivity and competitive advantage. Cisco IOS quality of services (QoS) capabilities enable complex networks to control and predictably service a variety of applications. Every network needs QoS for optimum efficiency, whether it is for a small business, large enterprise, or service provider.

QoS expedites the handling of mission-critical applications, while sharing network resources with non-critical applications. QoS also ensures available bandwidth and minimum delays required by time-sensitive multimedia and voice applications. It also gives network managers control over network applications, improves cost-efficiency of WAN connections, and enables advanced differentiated services. QoS technologies are elemental building blocks for other Cisco IOS enabling services--particularly for converged data and voice networks (LAN/WAN + telephony), video conferencing over IP, IBM networking, as well as for future business applications in campus, WAN, and service provider networks.

Key QoS Capabilities:

Committed Access Rate (CAR)

Performs two QoS functions:

  • Bandwidth management through rate limiting, which allows you to control the maximum rate for traffic transmitted or received on an interface
  • Packet classification through IP precedence and QoS group setting, which allows you to partition your network into multiple priority levels or classes of service (CoS)

Differentiated Services (DiffServ)

QoS architecture that divides traffic into a small number of classes and provides QoS to large aggregates of traffic by treating some traffic better than the rest (faster handling, more bandwidth on average, lower loss rate on average). This is a statistical preference, not a hard and fast guarantee.

Expedited Forwarding (EF)

Per-Hop Behavior (PHB) in the DiffServ standard, used to create a virtual leased line service.

Integrated Services (IntServ)

A QoS architecture in which each network element is required to identify the coordinated set of QoS control capabilities it provides in terms of the functions it performs, the information it requires, and the information it exports.

Random Early Detection (RED)

Monitors traffic levels on very large networks to prevent congestion and guarantee priority traffic delivery.

Resource Reservation Protocol (RSVP)

A protocol that supports the reservation of resources across an IP network.

Weighted Fair Queuing (WFQ)

Adds new levels of control to previous queuing methods

Weighted Random Early Detection (WRED)

Combines the capabilities of the Random Early Detection (RED) algorithm with IP Precedence or the DiffServ Code Point (DSCP). This combination provides for preferential traffic handling for higher-priority packets.


Key QoS Categories

Classification

  • Commited Access Rate (CAR)
  • Policy Based Routing (PBR)
  • QoS Policy Propagation through BGP

Congestion Management

  • First in First Out (FIFO)
  • Priority Queueing (PQ)
  • Custom Queueing (CQ)
  • Weighted fair Queueing (WFQ)
  • Weighted Random Early Detection (WRED)

Policy and Shaping

  • Commited Access Rate (CAR)
  • Generic Traffic Shaping (GTS)
  • Frame Relay Traffic Shaping (FRTS)

Link Efficiency Mechanisms

  • Compressed Real Time Protocol (cRTP)
  • Link Fragmentation and Interleaving (LFI)
  • Data Compression

Converged LAN/WAN and Telephony Networks

A broad range of Cisco products support standards-based voice over packet implementations, including H.323 based VoIP. This enables highly efficient, converged IP-based telephony in today's enterprise and service provider networks, thereby eliminating the need for legacy telephone equipment and overlay networks (including PBXs, and central office circuit switched network equipment). Furthermore, a single IT organization can now support campus and enterprise requirements-- regardless if for data, voice, or video requirements.

In addition, Cisco voice over packet technologies enable businesses and service providers to avoid long distance telephone charges by leveraging their existing data networks, instead of paying for dedicated voice connections and circuits.

Cisco Connectivity and Scalability Solutions

A wide range of access solutions are enabled via IOS including:

  • Virtual Private Networking
  • Frame Relay, X.25
  • ATM
  • SONET, OC-x/STM-x, Packet-over-SONET
  • DSL
  • Broadband Services Aggregation (including large-scale PPPoE, PPPoA, L2TP tunneling)
  • Dial Access (including ISDN, modem, fax, voice)
  • VoIP, VoFR, VoATM
  • Cable Access Solutions

Security

Cisco's powerful suite of IOS-embedded security and firewall technologies includes:

Digital Signature Standard (DSS) and digital certification

Positively authenticates users or devices

Network Address Translation (NAT) and Port Address Translation (PAT)

Hides private topology and IP addresses from an external network

IPSec

Enables secure communications of data over public networks

Time-based Access Control Lists (ACLs)

Implements access lists based on time of day

Password Authentication Protocol (PAP)

Allows a remote node to establish its identity using a two-way handshake

Terminal Access Controller Access Control System Plus (TACACS+) and Remote Access Dial-in User Service (RADIUS)

Gives complete network access security for dial-in connections, for enterprise and service provider applications

Challenge Handshake Authentication Protocol (CHAP)

Allows a remote node to establish its identity using a three-way handshake

Calling Line Identification (CLID)

Uses calling line identification to compare the telephone number of a calling device against a list of known callers

Access Lists

Check source address of packets (standard access lists) and check source and destination addresses and other parameters (extended access lists)

Context-Based Access Control (CBAC)

Provides secure, application-based stateful filtering for the most popular protocols and a wide variety of advanced applications; available in the Cisco IOS Firewall feature set


Cisco IOS NetFlow

NetFlow technology provides the metering base for a key set of applications including network traffic accounting, usage-based network billing, network planning, network monitoring, outbound marketing, and data mining capabilities for both service provider and enterprise customers. Cisco provides a set of NetFlow applications to collect exported NetFlow data, to perform data volume reduction, and to post-process and display data. Cisco is currently working with a number of partners to provide customers with comprehensive solutions for NetFlow-based billing, planning, and monitoring. NetFlow also provides the measurement base for Cisco's new Internet Quality of Service (QoS) initiatives. NetFlow captures the traffic classification or precedence associated with each flow, enabling differentiated charging based on Quality of Service.

Furthermore, the combination of NetFlow data along with IOS-based routing information can prove key to developing effective Denial of Service (DoS) prevention measures and security policies.

Cisco IOS Routing Services

IOS has long been recognized for its rich support of multiple protocols including IP, Novell IPX, SNA, Appletalk, DECnet, OSI, and Banyan Vines

IP Routing Protocols

IOS also offers the industry's widest variety of enterprise and service provider-class routing protocols including:

  • On Demand Routing (ODR)
  • Routing Information Protocol (RIP)
  • Interior Gateway Routing Protocol (IGRP)
  • Open Shortest Path First (OSPF)
  • IP Multicast
  • Integrated IS-IS
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Border Gateway Protocol (BGP)
  • MPLS

MPLS (Multi Protocol Label Switching)

Cisco IOS MPLS fuses the intelligence of routing with the performance of switching. It provides significant benefits to networks with pure IP architectures as well as those with IP and ATM or a mix of other Layer 2 technologies. MPLS technology is key to implementing scalable virtual private networks (VPNs) and end-to-end QoS, enabling efficient utilization of existing networks to meet future growth and rapid fault correction of link and node failure. This technology also helps deliver highly scalable, differentiated IP services with simpler configuration, management, and provisioning for both Internet service providers and end-user customers.

Common MPLS Applications Available with Cisco IOS Software

  • Traffic engineering is enabled through MPLS mechanisms that allow traffic to be directed through a specific path, which may not necessarily be the least-expensive path. Network managers can implement policies to ensure optimal traffic distribution and improve overall network utilization.
  • Guaranteed bandwidth is a value-added enhancement to traditional traffic-engineering mechanisms. MPLS lets service providers deliver guaranteed pipes and bandwidth allocations. Guaranteed bandwidth also allows bookkeeping of quality-of-service (QoS) resources to traffic engineer both premium and best-effort traffic such as voice and data.
  • Fast reroute (FRR) allows extremely quick recovery if a node or link fails. Such fast recovery prevents end-user applications from timing out and also prevents loss of data.
  • MPLS VPNs greatly simplify service deployment compared to traditional IP VPNs. As the number of routes and customers increases, MPLS VPNs easily scale, while providing the same level of privacy as Layer 2 technologies. In addition, they can transport non-unique IP addresses across a public domain.
  • MPLS class-of-service (CoS) capability ensures that important traffic is given the appropriate priority over the network and that latency requirements are met. IP QoS mechanisms can be seamlessly implemented in an MPLS environment.

MPLS Mechanisms

Cisco IOS MPLS delivers both Traffic Engineering and VPN solutions built on the following mechanisms:

  • Cisco AutoBandwidth Allocator: Automatically increases or decreases MPLS TE tunnel bandwidth based on measured traffic load.
  • Constraint-based Routing Label Distribution Protocol (CR-LDP): A signaling mechanism used to support traffic engineering across a MPLS backbone.
  • Fast Reroute (FRR): Enables quick recovery in case of link failures, which prevents end-user applications from timing out and also prevents loss of data
  • Label Distribution Protocol (LDP): Provides communication between edge and core devices. It assigns labels in edge and core devices to establish Label Switched Paths (LSPs) in conjunction with routing protocols such as OSPF, IS-IS, EIGRP, or BGP.
  • Transmission Control Protocol (TCP): Connection-oriented transport-layer protocol that provides reliable full-duplex data transmission. TCP is part of the TCP/IP protocol stack.

For More Information

See the MPLS Web site: http://www.cisco.com/go/mpls

IP Multicast and Multicast Solutions

IP Multicast is a bandwidth-conserving technology that reduces traffic by simultaneously delivering a single stream of information to thousands of corporate recipients and homes. Applications that take advantage of multicast technologies include video conferencing, corporate communications, distance learning, and distribution of software, stock quotes, and news.

Multicast technology is key to preventing severe network slowdown and Cisco IOS Multicast is the gateway to Internet broadcasting applications. Internet service providers (ISPs) and content providers today use Cisco IOS multicast solutions successfully to host events such as live concerts, radio shows, and football games.

Another exciting application of multicast technologies relates to replacing dedicated point-to-point telephone/voice circuits and specialized bridging and mixing multi-user audio conferencing telephone equipment for "always-on" service (referred to in some industries as "Hoot & Holler" systems). This eliminates the need for dedicated, costly, overlay voice networks and point-to-point telephone company circuits, and allows the same capabilities to be implemented over a converged IP network without requiring users to dial in.

Multicast Solutions

Cisco IOS Multicast solutions are classified as Multicast-Lite, Core Multicast, and Enhanced Multicast, and are the building blocks for Internet broadcast. Customers can start with Multicast-Lite, then add more sophisticated interactive communication capabilities, as needed.

  • Multicast-Lite provides for one-to-many broadcast capability with no back channel. This solution is eminently suitable for content distribution and broadcasting over the Internet. It does not require setting up of source discovery across domains and autonomous systems. Multicast Lite includes Protocol Independent Multicast version 2 (PIMv2), Internet Group Management Protocol (IGMPv1/v2/v3) and/or Universal Resource Locator Rendezvous Directory (URD).
  • Core Multicast provides interactive, reliable campus multicast for interactive distance learning, corporate videoconferencing, inventory updates, software distribution, and content distribution. Core Multicast includes PIM, IGMP, Cisco Group Management Protocol (CGMP), and now Pragmatic General Multicast (PGM).
  • Enhanced Multicast provides interactive Internet Multicast across domains for network gaming, inter-company conferencing, Internet software distribution, and extranet content distribution. Enhanced Multicast includes Multicast Border Gateway Protocol (MBGP) and Multicast Source Discovery Protocol (MSDP) in addition to all the protocols supported in Core Multicast.

Multicast is currently available across all Cisco IOS Software-based platforms, including Cisco routers and Catalyst family switches. Multicast-supported routing platforms include the following: Cisco 1600, 2500, 2600, 3600, 3800, 7200, 7500, and 12000 series; also available on Catalyst 6000 and 8500 platforms.

Multicast Features

Cisco has the greatest depth of experience with IP Multicast in the industry, and offers multicast features such as:

Bi-dir PIM

An extension to the PIM suite of protocols that implements shared sparse trees with bi-directional flow of data.

Cisco Group Management Protocol (CGMP)

Cisco-developed protocol that allows Layer 2 switches to leverage IGMP information on Cisco routers to make Layer 2 forwarding decisions.

Internet Group Management Protocol v2 (IGMP)

Used by IP routers and their immediately connected hosts to communicate multicast group membership states:

  • Query: IGMP messages originating from the router(s) to elicit multicast group membership information from its connected hosts
  • Report: IGMP messages originating from the hosts that are joining, maintaining or leaving their membership in a multicast group

Internet Group Management Protocol v3 (IGMP)

Version 3 of IGMP adds support for "source filtering," that is, the ability for a system to report interest in receiving packets *only* from specific source addresses, or from *all but* specific source addresses, sent to a particular multicast address.

IGMP Snooping

Requires the LAN switch to examine, or "snoop," some Layer 3 information in the IGMP packet sent from the host to the router. When the switch hears an IGMP Report from a host for a particular multicast group, the switch adds the host's port number to the associated multicast table entry. When it hears an IGMP Leave Group message from a host, it removes the host's port from the table entry.

Inter-domain Multicast

Supports inter-domain routing and source discovery across the Internet or across multiple domains comprising an enterprise

Intra-domain Multicast

Supports multicast applications within an enterprise campus

Multicast Source Discovery Protocol (MSDP)

A mechanism to connect multiple PIM sparse-mode (SM) domains. MSDP allows multicast sources for a group to be known to all rendezvous point(s) (RPs) in different domains.

Multicast Routing Monitor (MRM)

A management diagnostic tool that provides network fault detection and isolation in a large multicast routing infrastructure

Multi-protocol Extensions for Border Gateway Protocol (MBGP)

Also known as BGP+, MBGP adds capabilities to BGP to enable multicast routing policy throughout the Internet and to connect multicast topologies within and between BGP autonomous systems.

Pragmatic General Multicast (PGM)

A reliable multicast transport protocol for applications that require ordered, duplicate-free, multicast data delivery from multiple sources to multiple receivers. PGM guarantees that a receiver in a multicast group either receives all data packets from transmissions and retransmissions, or can detect unrecoverable data packet loss.

Protocol Independent Multicast (PIM)

A multicast routing architecture that enables IP multicast routing on existing IP networks:

  • SM = Spare Mode (RFC 2362): Relies upon an explicitly joining method before attempting to send multicast data to receivers of a multicast group.
  • DM = Dense Mode (Internet Draft Spec): Actively attempts to send multicast data to all potential receivers (flooding) and relies upon their self-pruning (removal from group) to achieve desired distribution.

Unidirectional Link Routing Protocol (UDLR)

A routing protocol that provides a way to forward multicast packets over a physical unidirectional interface (such as a satellite link of high bandwidth) to stub networks that have a back channel

URL Rendezvous Directory (URD)

Directly provides the network with information about the specific source of a content stream. It enables the network to quickly establish the most direct distribution path from the source to the receiver, thus significantly reducing the time and effort required in receiving the streaming media. URD allows an application to identify the source of the content stream through a web page link or web directly.


For More Information

See the Multicast Web site: http://www.cisco.com/go/multicast

 

IPv6

The Internet Protocol version 6 (IPv6), most notably offers expanded IP addresses to accommodate the proliferation of Internet devices such as personal computers, personal digital assistants, wireless devices, and new Internet appliances--as well as the expansion of Internet access--particularly "always-on" connections throughout the world. IPv6 also provides integrated auto-configuration for plug-and play capabilities, enhanced mobility and end-to-end security.

Incorporating IPv6 into Cisco IOS Software enables continued growth of the Internet and its expansion into new applications and capabilities, in a way that maintains compatibility with existing Internet services.

Cisco's IPv6 solution was first made available in Cisco IOS Software release 12.2(1)T. Platforms supported include: Cisco 800, 1700, 2500, 2600, and 3600 Series Routers; Cisco AS5300 and AS5400 Universal Access Servers; and Cisco 7100, 7200, and 7500 Series Routers.

For more information regarding IPv6, see: http://www.cisco.com/go/ipv6

Cisco IOS Software Release Process

There are three categories of Cisco IOS Software releases: Early Deployment, Major, and General Deployment releases.

  • Early Deployment releases (i.e. T, S, X, E release families)--Provide advanced networking technologies to customers for delivery of leading-edge Internet applications. They offer new software capabilities, new platforms, and interface extensions. Customers for whom receiving a new feature is critical to their competitive advantage will benefit from these releases.
  • Major releases (i.e. Release 12.2)--Consolidate features, platform support, and functionality from early deployment releases, and emphasize stability. Regular maintenance releases do not introduce new functionality or platform support, but provide continuous improvement and greater quality, leading ultimately to general deployment.
  • Releases with General Deployment certification (i.e. Release 12.0)--Have had extensive market exposure in a wide range of network environments. They are qualified through extensive metrics that analyze stability, software defect trends, and customer satisfaction surveys. General deployment releases are used for major, business-critical applications.

At some point, GD releases are replaced by newer releases with the latest networking technologies. Therefore, a release retirement process has been established with three principal milestones: End of Sales (EOS), End of Engineering (EOE), and End of Life (EOL).

For More Information on Cisco IOS Software

See the Cisco IOS Software Web site: http://www.cisco.com/go/ios

 

ConfigMaker 2.5

In addition to a wide selection of powerful network management tools for Enterprise and Service Provider applications (including CiscoWorks 2000), Cisco also offers an easy to use Microsoft Windows application to configure a small network of Cisco routers (800, 1000, 1600, 1700, 2500, 2600, 3600, and 4000 series), switches, hubs, and other network devices from a single PC without requiring knowledge of Cisco IOS Software. The Cisco ConfigMaker software download is made available to customers free of charge.

Cisco ConfigMaker is designed for resellers and network administrators of small to medium-sized businesses who are proficient in LAN and WAN fundamentals and basic network design.

Cisco ConfigMaker helps you configure many Cisco IOS features, including IPSec, Voice over IP, Cisco IOS Firewall, Network Address Translation (NAT), Committed Access Rate (CAR), and Dynamic Host Configuration Protocol (DHCP).

For More Information

See the ConfigMaker Web site at http://www.cisco.com/go/configmaker

Cisco Network Management Overview

Cisco is transforming traditional network management by focusing on the strengths of Internet-based architectures for greater accessibility and simplification of network management tools, tasks, and processes. Cisco's network management strategy calls for a Web-based model with the following characteristics:

  • Simplification of tools, tasks, and processes
  • Web-level integration with NMS platforms and general management products
  • Capable of providing end-to-end solutions for managing routers, switches, and access servers
  • Creation of a management intranet by integrating discovered device knowledge with CCO and third-party application knowledge

Cisco Network Management Products

The CiscoWorks product line offers a set of solutions to assist in managing the enterprise network. Solutions focus on six key areas: wide area network, local area network, service level management, security, voice, and fault management. The CiscoWorks solutions offer the flexibility to deploy end-to-end network management when and where it is needed. The solutions are built on a CiscoWorks2000 Web-based management server that provides common services for the integration of management applications. These services result in a framework for sharing of data and system process integration, thereby improving overall system administration.

  • Cisco Secure Access Control Server for Windows (page See Cisco Secure Access Control Server for Windows 2000 and NT) provides user authentication, authorization and accounting (AAA) access control framework that manages user and administrative access to the network.
  • Cisco Secure User Registration Tool (page See Cisco Secure User Registration Tool) solves many of the day-to-day mobility problems within a campus. It creates user registration policy bindings for policy registration, mobility, and tracking.
  • CiscoWorks2000 Routed WAN Management Solution combines new and existing Cisco applications (CiscoView, Internet Performance Monitor [IPM], Access Control List Manager [ACL], nGenius Real Time Monitor [RTM], Resource Manager Essentials [RME], and CiscoWorks Server) to provide a full set of tools for monitoring the routed WAN elements in a network.
  • CiscoWorks2000 LAN Management Solution combines several Cisco management applications (Campus Manager [CM], Resource Manager Essentials [RME], nGenius Real Time Monitor [RTM], CiscoView [CV], and CiscoWorks Server) to provide strong Catalyst and Layer 2 and 3 switched network management, as well as path trace, user tracking, device inventory management, configuration tools, and device software updating.
  • CiscoWorks VPN/Security Management Solution that combines applications for configuring, monitoring, and trouble shooting Virtual Private Networks (VPNs), firewall security and network and host-based intrusion detection systems (IDSs).
  • CiscoWorks2000 Service Management Solution combines Service Level Manager (SLM) and the CiscoWorks2000 server software with a new Management Engine 1110 (ME1110) service metric/SMA hardware collector. Together, these products allow administrators to deploy and manage service level agreements.
  • CiscoWorks2000 Voice Manager (see http://www.cisco.com/go/cvm) for voice gateways provides enhanced configuration and provisioning of voice ports and administration of dial plans on voice-enabled Cisco routers.
  • CiscoWorks2000 Device Fault Manager provides real-time fault analysis for Cisco devices. Provides integration with CiscoWorks2000 desktop and server, enterprise management systems, support for Layer 2 and Layer 3 network devices
  • CiscoWorks VoIP Health Monitor is a proactive fault detection tool-kit for a converged network environment.
  • CiscoWorks for Windows (CWW) is a suite of PC-based network configuration and diagnostic tools for small-to-medium-sized networks. Easy to use and install on a laptop, CWW is ideal for departmental users, branch offices, and mobile network managers.
  • CiscoWorks QoS Policy Manager enables centralized administration and automates deployment of bandwidth reservation and prioritization policies for critical business applications.
  • Cisco 1105 Hosting Solution Engine is a turnkey, hardware based solution that provides network infrastructure monitoring and Layer 4-7 hosted services configuration and activation,
  • Cisco Catalyst 6000 and 6500 Series Network Analysis Module is a monitoring solution for the Catalyst 6000 Family that provides real time traffic analysis and troubleshooting.
  • Cisco network management tools also include other important applications and products such as CiscoWorks Blue, and Netsys.

CiscoWorks for Windows

CiscoWorks for Windows is comprehensive network management software that provides a powerful set of tools to easily manage your small to medium network or workgroup. Information such as dynamic status, statistics, and comprehensive configuration information is available for Cisco routers, switches, hubs, and access servers. Using the included WhatsUp Gold from Ipswitch, you can also monitor printer, workstations, servers and important network services.

When to Sell

Sell This Product

When a Customer Needs These Features

CiscoWorks for Windows

  • A single solution for managing all resources attached to a small multivendor network
  • A smaller solution
  • Low-cost network management

Key Features

CiscoWorks for Windows provides the following features when used in conjunction with WhatsUp Gold from Ipswitch (included in the CiscoWorks for Windows package):

  • Automatic discovery process for networked devices
  • Management of network hardware, printers, servers, and workstations
  • Customizable monitoring of services such as FTP and HTTP
  • Access to extensive data on port status, bandwidth utilization, traffic statistics, protocol information, and other network performance statistics
  • Flexible graphing capabilities for quickly recording and analyzing historical data that can be exported to files
  • Management Information Base (MIB) compiler and browser for managing third-party SNMP devices
  • Tools to simplify device configuration and management for Cisco routers, switches, hubs, and access servers
  • Threshold management features that can be set for many performance variables to generate an alarm or event notification
  • Flexible event notification, including voice, paging, and e-mail notification of user-defined events

CiscoWorks for Windows Components

CiscoWorks for Windows includes the following tools:

  • WhatsUp Gold from Ipswitch, Inc.--Provides network discovery, mapping, monitoring, and alarm tracking
  • CiscoView--Provides back- and front-panel displays; dynamic, color-coded graphical displays simplify device-status monitoring, device-specific component diagnostics, and application launching
  • Threshold Manager--Enhances the ability to set thresholds on Cisco RMON-enabled devices, reducing management overhead and improving troubleshooting capabilities
  • StackMaker--Allows users to combine multiple Cisco devices of specific types into a single stack and visually manage them in a single window
  • Show Commands--Displays detailed router system and protocol information without requiring the user to remember complex Cisco IOS Software command-line languages or syntax

Specifications

Feature

CiscoWorks for Windows

Hardware Requirements

266 MHz Pentium-based IBM PC or compatible computer

128-MB RAM total

1 GB free hard drive space

CD-ROM drive for installation

Software Requirements

Windows 98, Windows NT 4.0, or Windows 2000

Netscape 4.61, 4.7, 4.76 or Internet Explorer 5.0, 5.1, 5.5


Selected Part Numbers and Ordering Information

CiscoWorks for Windows 1

CWW-6.0

CiscoWorks for Windows, v6.0

CWW-6.0-UPG

CiscoWorks for Windows, v6.0 Upgrade from CiscoWorks for Windows v5.0


For More Information

See the CiscoWorks for Windows Web site: http://www.cisco.com/go/cwwin

CiscoWorks2000 Routed WAN Management Solution

The CiscoWorks2000 Routed WAN Management Solution is a comprehensive set of management tools that help you to configure, monitor, manage, and troubleshoot router devices in a wide-area network (WAN). The Routed WAN Management Solution can be deployed standalone or alongside existing NMS products, thus reducing the complexities of deploying both in the same network. It also offers a "load-and-launch" interface with third-party solutions. This product can be used to create a management intranet framework for integrating other browser-based management tools.

When to Sell

Sell This Product

When a Customer Needs These Features

Routed WAN Management Solution

  • Optimize router performance by automatically streamlining access control lists, and applying policy-based changes via templates
  • Understand the responsiveness of WAN connections to determine where bottlenecks are; provides real-time analysis of end-to-end hop delays
  • Increase network performance by monitoring traffic of protocols, applications, and interface characteristics
  • A watchdog system to monitor WAN characteristics
  • An accurate inventory baseline; including memory, slots, software versions, and boot ROMs needed to make decisions
  • Automate the process of updating device software and configuration
  • Graphically displays a devices operational status with tools to monitor its activity or change its configurations

Key Features

  • Access Control List Manager--Provides a wizard- and template-based approach to simplifying the setup, management and optimization of Cisco IOS software-based IP and IPX traffic filtering and device access control
  • nGenius Real Time Monitor--Web enabled traffic and performance monitoring system
  • Internetwork Performance Monitor--Network response time and availability monitoring application
  • Resource Manager Essentials--Powerful suite of Web-based network management solutions for managing routers, switches and access servers
  • CiscoView--New Web version of Cisco's graphical device management application
  • CiscoWorks Server--Simplifies integration of third-party and other management tools and user access to applications

Specifications

Feature

Routed WAN Management Solution Requirements

Server

Pentium III Class; Ultra SPARC 60 Class Dual processor required for hosting multiple management solutions

Windows NT; Windows 2000, Solaris 2.6, 2.7

Client

Pentium III Class, SPARC or Ultra 10, HP-UX workstation, IBM RS/6000

Windows 98, NT, 2000; Solaris 2.6, 2.7; HP-UX 11.0; AIX 4.3.3

Explorer 5.5; Netscape 4.75

Supported Devices

Most Cisco IOS Software routers, access servers, hubs, and switches

Supported Cisco IOS Software Versions

Generally supports Cisco IOS Software Versions 10.3 and above;

Catalyst Supervisor code 2.1 and above

Note: Some CW2000 applications require certain versions of these releases in order to operate; please see the specific application documentation and release notes for more information.


Selected Part Numbers and Ordering Information

Cisco Routed WAN Management Solution 2

CWRW-1.1-

For WIN/SOL: CiscoWorks2000 Routed WAN Management Solution includes CiscoView 5.x, RME 3.x, RTM 1.x, ACL Manager 1.x, and IPM 2.x, and the Oct. 2001 Java patch update

CWRW-1.1-P1

Cross-bundle Promotion for WIN/SOL: This reduced price part number is available to customers who have purchased LMS and want to add RWAN

CWRW-1.1-MAR-UPT

Updates for RWAN 1.0 on WIN/SOL: Includes CiscoView 5.x, RME 3.x, , RTM 1.x, ACL Manager 1.x, and IPM 2.x, and the Oct. 2001 Java patch update

CWRTM-1.3-UPT

For RWAN 1.1 customers using RTM 1.2 only; Updates to RTM 1.3 for WIN/SOL; Includes Java patch for updating CD One, 4th Edition


For More Information

See the Routed WAN Management Solution Web site: http://www.cisco.com/go/rwan

CiscoWorks2000 LAN Management Solution

The CiscoWorks2000 LAN Management Solution features a Web-based browser accessible set of applications for managing Cisco routers and Catalyst switches. This solution provides extensive switched network discovery and display, configuration, data path tracing, RMON/RMON2 traffic, fault monitoring, and LAN/WAN performance management capabilities on a device and network-wide basis.

When to Sell

Sell This Product

When a Customer Needs These Features

LAN Management Solution

  • A set of tools for managing Cisco's award winning Catalyst switches
  • Time saving user tracking and path trace analysis tools with support of IP phones
  • Automated process of inventorying network devices, updating device software, and managing configuration to reduce the time and errors involved in network updates
  • Browser-accessible, graphical tool for configuring and monitoring Cisco device components and operational status
  • VLAN, ATM, or LANE service management tools
  • RMON traffic monitoring and analysis capability
  • Active fault monitoring of Cisco devices

Key Features

  • Campus Manager--Fully browser-enabled version of Cisco's popular CWSI tools that offers Web-based path analysis, easier management of VLAN, ATM and LANE services, Catalyst switch topology tools, and user tacking capabilities
  • Resource Manager Essentials--Powerful suite of Web-based network management solutions for managing routers, switches, and access servers
  • nGenius Real Time Monitor--Web-enabled traffic and performance monitoring system
  • CiscoView--New Web version of Cisco's graphical device management application
  • Device Fault Manager--Real-time, fault analysis application
  • CiscoWorks Server--Simplifies integration of third-party and other management tools and user access to applications

Specifications

Feature

Description

Server

Pentium III Class; Ultra SPARC 60 Class; Dual processor required for hosting multiple management solutions

Windows NT; Windows 2000, Solaris 2.6, 2.7

Client

Pentium III Class, SPARC or Ultra 10, HP-UX workstation, IBM RS/6000

Windows 98, NT, 2000; Solaris 2.6, 2.7; HP-UX 11.0; AIX 4.3.3

Explorer 5.5; Netscape 4.75

Supported Cisco Devices

Most Cisco IOS Software routers, access servers, hubs, and switches

Supported Cisco IOS Software Versions

Generally Cisco IOS Software Versions 10.3 and higher

Catalyst Supervisor code 2.1 through 4.1

Note: Some CW2000 applications require certain versions of these releases in order to operate, please see the specific application documentation and release notes for more information.


Selected Part Numbers and Ordering Information

LAN Management Solution 3

CWLMS-2.0

For Windows and Solaris; LAN Management Solution includes Campus Manager 3.x., nGenius RTM 1.x, RME 3.x,CiscoView 5.x, and Device Fault Manager 1.x, CiscoWorks Server

CWLMS-2.0-P1

Cross-bundle Promotion for Windows and Solaris; This reduced price part number is available to customers who have purchased RWAN and want to add LMS.

LAN Management Solution Upgrades

CWLMS-2.0-UPG

Upgrade to LMS 2.0 for NT/SOL from LMS 1.0 or CWSI 2.X

CWLMS-1.1-MAR-UPT

Updates for LMS 1.0 on NT/SOL; Includes patches to all components of LMS 1.0

CWRTM-1.3-UPT

For RWAN 1.1 customers using RTM 1.2 only; Patches to RTM 1.3 for WIN/SOL; Includes Java patch for updating CD One, 4th Edition


For More Information

See the LAN Management Solution Web site: http://www.cisco.com/go/lms

CiscoWorks2000 Service Management Solution

The CiscoWorks2000 Service Management Solution enables IT managers to establish and validate service level agreements (SLA) for their Cisco-based networks. Leveraging embedded Cisco IOS technologies, the Service Management Solution locally or remotely deploys collection managers to collect SLA metrics, providing SLA conformance reports through an intuitive internet browser user interface.

Selected Part Numbers and Ordering Information

CiscoWorks2000 Service Management Solution 4

CWSMS-2.0

Service Management Solution 2.0; includes SLM with Collection Manager and CiscoView

CWSMS-2.0-UPG

Upgrade to SMS 2.0 from SMS 1.0

CWSMS-2.0-CM

CiscoWorks2000 SMS 2.0 additional Collection Manager


For More Information

See the CiscoWorks2000 Service Management Solution Web site: http://www.cisco.com/go/cwsms

CiscoWorks VPN/Security Management Solution

CiscoWorks VPN/Security Management Solution (VMS), an integral part of the SAFE Blueprint, is the flag-ship solution suite that combines Web-based applications for configuring, monitoring and troubleshooting enterprise Virtual Private Networks (VPNs), firewall security, and network and host-based intrusion detection systems (IDS). VMS is a scalable solution addressing the needs of small and large scale VPN and security deployments.

When to Sell

Sell This Product

When a Customer Needs These Features

CiscoWorks VPN/Security Management Solution

  • Configuring and monitoring VPN, PIX, IOS routers, and IDS devices.
  • Monitoring large remote access, and site-to-site hub and spoke VPNs from a single management console and focus on problem areas and performance.
  • Monitoring network-wide security policies to manage Cisco PIX firewalls and Cisco IOS routers running the Firewall feature set, and Cisco IDS sensors including standalone sensors and Cisco Catalyst 6000 IDS line cards without requiring extensive device knowledge and dependency on the command-line interface (CLI).

Key Features

  • VPN Monitor--Collects, stores and reports on IPSec-based site-to-site and remote access VPNs. VPN Monitor supports the Cisco VPN Concentrator 3000 Series or Cisco 7100 VPN series routers, 1700, 2600, 3600, and 7200 series routers.
  • Cisco IDS Host Sensor Console--Provides prevention and reporting of security threats, such as the code red worm, to critical servers. Includes both the management console and the evaluation sensor agents. Agents provide protection to operating systems and protection to servers. Agents are purchased separately.
  • Cisco Secure Policy Manager (CSPM)--Used for defining and enforcing security policies on Cisco PIX firewalls, and reporting and alerting of intrusions when Cisco network-based Intrusion Detection Sensors are deployed. This latest release features a new easy-to-use task-based GUI and support for the PIX 501.
  • Resource Manager Essentials (RME)--Provides the operational management features required by enterprises. Software distribution, change audit and authorization, device inventory and credentials management and Syslog analysis for problem solving and notification of VPN and security operational problems. (CD Two allows RME's inventory service to be installed as a standalone function).
  • CiscoView (CD One)--Provides administrators with browser access to real-time device status, and operational and configuration functions.

Specifications

Feature

CiscoWorks VPN/Security Management Solution

Server Hardware Requirements

System: Sun SPARC Ultra 60 or higher

Pentium III PC 550 MHz or higher

Server Software Requirements

Solaris 2.6, 2.7

Microsoft Windows NT 4.0 server or NT 4.0 workstation with Service Pack 6a, Windows 2000 with Service Pack 1

Browser Client Requirements

Internet Explorer 5.5 with Java Virtual Machine (JVM) 5.00.3182 or later

Navigator 4.75


Selected Part Numbers and Ordering Information

CiscoWorks VPN/Security Management Solution 5

CWVMS-2.0-UR-K9

CiscoWorks VMS 2.0 for WIN and SOL6 (Unrestricted License); Includes: VPN Monitor 1.1, RME 3.3, CD One 4th Edition and CD Two 3rd Edition, CSPM 3.0f/2.3.2i, (WIN Only) IDS Host Sensor v2.0 (WIN Only)

CWVMS-2.0-WINR-K9

CiscoWorks VMS 2.0 for Windows (10-device Restricted License); Includes: VPN Monitor 1.1, RME 3.3, CSPM 3.0f/2.3.2i, IDS Host Sensor v2.0, CD One 4th Edition and CD Two 3rd Edition

CWVMS-2.0-URC-K9

Conversion from CiscoWorks VMS 2.0 for Windows (10-device Restricted License) to Unrestricted License (adds Solaris versions of CV, RME, VPN, and adds an unrestricted license to CSPM for Windows)

CWVMS-2.0-UPGUR-K9

Upgrade from CSPM 2.x (Unrestricted License) to CiscoWorks VMS 2.0 for Windows and Solaris 2 (Unrestricted License)

CWVMS-2.0-WUPGR-K9

Upgrade from VMS 1.0 or CSPM 2.x (Restricted License) to CiscoWorks VMS 2.0 for (10-device Restricted License)


For More Information

See the CiscoWorks VPN/Security Management Solution Web site: http://www.cisco.com/go/vms

Cisco Secure Policy Manager for IDS Sensors

Cisco Secure Policy Manager (CSPM) is a powerful, policy-based security management system for Intrusion Detection System (IDS) sensors that can be used to monitor up to three IDS sensors. With CSPM, Cisco customers can define, distribute, enforce, and audit network-wide security policies from a central location. CSPM for IDS sensors streamlines the tasks of managing IDS sensors.

When to Sell

Sell This Product

When a Customer Needs These Features

Cisco Secure Policy Manager for IDS Sensors

  • Configuration and monitoring of 3 (three) intrusion detection sensors
  • Management of local and remote Cisco devices through secure communications
  • Configuration and testing of security policies offline
  • Multiple administrative access levels to the system are needed

Key Features

  • Provides centralized, configuration management and alarm monitoring of Cisco IDS sensors. CSPM supports all appliance IDS sensors and the Catalyst 6000 IDS linecard.
  • Offers management of local and remote Cisco devices through secure communications. Secure device management is provided via an IPSec tunnel.
  • Allows security administrators to configure and test security policies offline, without connectivity to a "live" network
  • Validates policy integrity and consistency prior to distribution to the network.
  • Provides three administrative access levels to the system, enabling roles-based administration
  • Provides real-time alarms via e-mail, pager, visual, and script notifications; Web-based reporting system for on-demand and scheduled report generation; Supports Secure Sockets Layer (SSL) for secure report access and viewing; Policy Status and Administrator Activity Reports; complements and interoperates with market leading monitoring, billing and reporting systems.

Specifications

Feature

Requirements for Cisco Secure Policy Manager for IDS Sensors

Server

Intel-based Pentium II processor, 800MHz or better; 1 GB RAM; system must be partitioned using NTFS; 1 or more properly configured network adapters

Client

Microsoft Windows NT or 2000; Microsoft Internet Explorer 5.5

Supported Devices

Cisco Secure IDS sensors running software versions 2.2, 2.5 and 2.6


Selected Part Numbers and Ordering Information

Cisco Secure Policy Manager 7

SEC-POL-MGR-2.3-R

CSPM 2.3.3 Restricted License (LITE); restricts the number of managed IDS devices to 3 units (Note: A new CSPM 3.0 version designed to support Cisco's firewall devices is being offered exclusively as part of the CiscoWorks VPN/Security Management Solution (VMS) solution (see page 9-18). VMS 2.0 also contains CSPM 2.3.3 for managing IDS sensors.)


For More Information

See the Cisco Secure Policy Manager Web site: http://www.cisco.com/go/csm

CiscoWorks2000 Device Fault Manager

The CiscoWorks2000 Device Fault Manager (DFM) provides real-time, detailed fault analysis, designed specifically for Cisco devices. It can monitor the network for a variety of fault conditions, analyze these conditions, and notify the user via "intelligent Cisco traps" when a problem has occurred that requires attention. The Cisco traps can be forwarded to other multi-device, multi-vendor event management systems installed in the network, set to e-mail/pager gateways or displayed in the DFM alarm window.

When to Sell

Sell This Product

When a Customer Needs These Features

CiscoWorks2000 Device Fault Manager

  • Administrators that need to actively monitor a wide range of problems at both the device and VLAN levels
  • Administrators that need to analyze both Layer 2 and Layer 3 devices, monitoring them individually and recognizing which ports are members of specific VLANs

Key Features

  • Actively monitors a wide range of problems at both the device and VLAN levels via Internet Control Message Protocol (ICMP) polling, Simple Network Management Protocol (SNMP) Management Information Base (MIB) interrogation, and SNMP trap reception, only tracking conditions known to help cause higher level problems in that particular device
  • Integration with CiscoWorks2000 Desktop and Server leveraging security roles, backup management services and automatic import of Cisco devices from Resource Manager Essentials
  • Integration with Enterprise Management Systems enabling intelligent Cisco traps to be displayed properly in their respective event systems
  • Analyzes both Layer 2 and Layer 3 devices, monitoring them individually and recognizing which ports are members of specific VLANs
  • Incremental device support updates which do not require any rules to be written by the user for DFM to analyze and report upon faults in your Cisco network capability--available through the Cisco Software Center

Specifications

Feature

CiscoWorks2000 Device Fault Manager

Server Hardware

System: Sun SPARC Ultra 10; Pentium PC 450 MHz or higher

Server Software

Solaris 2.6, 2.7; Windows NT, 2000

Client

450 Mhz Intel Pentium III, SPARC Ultra 10, HP-UX workstation, IBM RS/6000

Windows 95, 98, NT, 2000; Solaris 2.6, 2.7; HP-UX 11.0; AIX 4.3.3

Explorer 5.5; Netscape 4.75


Selected Part Numbers and Ordering Information

CiscoWorks for Windows 8

CWDFM-1.1

Device Fault Manager 1.1 for WIN/SOL

CWDFM-1.1-MAR-UPT

Maintenance updates for DFM 1.0 (WIN/SOL)--released March 2001


For More Information

See the CiscoWorks2000 DFM Web site: http://www.cisco.com/go/dfm

CiscoWorks VoIP Health Monitor

The CiscoWorks VoIP Health Monitor 1.0 (VoIP-HM) is a bundled suite of management applications that helps ensure the readiness and manageability of converged networks that support voice-over-IP (VoIP) and IP telephony traffic and applications. VoIP-HM tracks the health of a Cisco VoIP and IP telephony environment by proactively monitoring Cisco voice elements in the network to alert operations personnel of potential problems and to help minimize telephony network downtime.

When to Sell

Sell This Product

When a Customer Needs These Features

CiscoWorks VoIP Health Monitor

  • Administrators need to tracks the health of a Cisco VoIP and IP telephony environments by proactively monitoring voice elements to alert operations personnel of potential problems and to help minimize downtime
  • Administrators who need to use synthetic traffic (replicating key forms of network activity associated with VoIP and IP telephony) to enable around-the-clock monitoring of key voice elements in the network

Key Features

  • Cisco Voice Health Monitor (VHM)--VHM monitors the health of a Cisco VoIP and IP telephony environment by proactively monitoring Cisco voice elements in the network to alert operations personnel to potential problems and helps to minimize telephony network downtime; leverages and requires the services of DFM while providing sophisticated capabilities of its own to ensure timely information on the health of VoIP and IP Telephony environments.
  • Cisco Device Fault Manager (DFM)--DFM provides real-time fault detection and determination; reports faults that occur on Cisco devices, often identifying problems before users of network services realize that a problem exists. Features include: problem-focused fault analysis, integration with CiscoWorks desktop and server, integration with enterprise management systems, and support for Layer 2 and Layer 3 Cisco devices.
  • CiscoView--CiscoView is a web-based graphical device-management technology and is the standard for managing Cisco devices, providing back and front panel displays. Features include: Real-time monitoring of key information relating to device performance, traffic, and usage, with metrics such as utilization percentage, frames transmitted and received, errors, and a variety of other device-specific indicators.

Specifications

Feature

CiscoWorks VoIP Health Monitor

Server Hardware

PC--600 MHz Intel Pentium processor; SPARC Ultra 10; NTFS file system recommended

Server Software

Windows NT Workstation or Server 4.0, Service Pack 5 or 6a

Windows2000 Professional or Server, Service Pack 1

Solaris 2.6 or Solaris 2.7 (with appropriate patches as defined in installation guide)

Client

IBM 300-MHz Pentium Processor running Windows NT 4.0, 98, 2000

SPARC Ultra 10 running Solaris 2.6 or Solaris 2.7

IBM RS/6000 workstation running AIX 4.33

HP900 workstation running HP-UX 11

Netscape Navigator 4.75

Microsoft Internet Explorer Service Pack 1.

Java Virtual Machine (JVM) version 5.0.0.3167 or current shipping version with Windows NT, 95, 98, 2000


Selected Part Numbers and Ordering Information

CiscoWorks VoIP Health Monitor 9

CWVOIP-1.0-WIN

CiscoWorks VoIP Health Monitor 1.0 for Windows

CWVOIP-1.0-WIN-ADD

CiscoWorks VoIP Health Monitor 1.0 Add-On for existing LMS 2.0 and DFM 1.1 customers; includes VHM only


For More Information

See the VoIP Health Monitor Web site at: http://www.cisco.com/go/cwvoip

CiscoWorks QoS Policy Manager

The need for high availability and predictable performance for business- critical applications combined with the demand for advanced voice and video services mandates differentiated handling of network traffic. Cisco QoS Policy Manager (QPM) 2.1 is a key enabler of end-to-end QoS for converged networks. QPM 2.1 delivers differentiated services across network infrastructures with converged voice, video, and data applications, simply by taking advantage of Cisco IOS and Catalyst OS Software with built-in QoS mechanisms in LAN and WAN switching and routing equipment.

When to Sell

Sell This Product

When a Customer Needs These Features

Cisco QoS Policy Manager

  • End-to-end QoS configuration and automated, reliable policy deployment, while eliminating device-by-device command streams
  • Rules-based policies that combine static and dynamic port applications and host system traffic filters
  • QoS Policy Manager's services, including congestion management & avoidance, and traffic-shaping
  • Efficiently translate policies to specific QoS config commands, ensuring consistency across domains
  • Validate policies prior to deploying them quickly and reliably to LAN and WAN policy domains
  • Generate Web-based reports on QoS policies deployed in the network

Key Features

  • Network administrators can use the QPM 2.1 graphical user interface (GUI) for accurate end-to-end QoS configuration and automated, reliable policy deployment, while eliminating device-by-device command streams.
  • Achieve business-driven service-levels across the enterprise network by using QPM 2.1 to configure traffic classification and allow QoS policy enforcement through Cisco devices.
  • IP Telephony templates provide pre-defined QoS policies that ensure strict priority for voice traffic in Enterprise networks.
  • QPM 2.1 delivers the appropriate service-level to business-critical applications by supporting the extension of IP packet classification to include application signature, Web URLs, and negotiated ports.
  • Only QPM 2.1 delivers a complete set of tools for congestion management, congestion avoidance, and bandwidth control. Use QPM 2.1 with CiscoWorks2000 Service Management Solution to provision network-wide services and maintain service-level agreements (SLAs).
  • Extend security by defining access control policies to permit or deny transport of packets into or out of device interfaces.
  • QPM 2.1 allows QoS policy validation checking, uploading of existing device configuration, previewing configuration changes, incremental ACL updates, and managing policy distribution.
  • Only QPM 2.1 can be used with over 20 different Cisco routers and switches.
  • Selectively activate QoS mechanisms on intelligently grouped LAN and WAN interfaces, define access control list (ACL) ranges, and restore/apply a previous version of a policy database.
  • Device inventory import from Resource Manager Essentials (RME) shortens configuration time for devices targeted for policy enforcement.
  • Web-based reports are used to quickly view and analyze QoS policy management.

Specifications

Feature

Cisco QoS Policy Manager

Hardware Requirements

Complete QoS Policy Manager: Pentium 266 MHz processor or better. Works on single or multiple processor machines.

Remote QoS Policy Manager: Pentium 266 MHz processor or better. Works on single or multiple processor machines.

Operating System Requirements

Complete QoS Policy Manager: Any of these operating systems running TCP/IP and Microsoft Networking: Windows NT Workstation or Server with Service Pack 5 or higher. Windows 2000 with Service Pack 1

Remote QoS Policy Manager: Any of these operating systems running TCP/IP and Microsoft Networking: Windows 95 with the Year 2000 upgrade Windows 98 Windows 2000 with Service Pack 1 Windows NT Workstation or Server with Service Pack 5 or higher

Browser Version

Complete QoS Policy Manager: Microsoft Internet Explorer 5.01 or higher, or Netscape Navigator 4.5 or higher. Needed to view the online help or QPM reports.

Remote QoS Policy Manager: Microsoft Internet Explorer 5.01 or higher, or Netscape Navigator 4.5 or higher. Needed to view the online help or QPM reports.

Supported Cisco Devices

Routers: Cisco 1600, 1700, 1750, 2500, 2600, 3600, 4000, 4500, 4700, 7100, 7200, and 7500 series, and Versatile Interface Processor (VIP).

Switches: Catalyst 3500, 4000, 4224, 5000, 6000, and 8500 switch families; combination of policy feature card (PFC), multi- layer switch feature card (MSFC), and FlexWAN module for the Catalyst 6000; Catalyst 2948G-L3, and 4908G-L3; and the route switch module (RSM) for the Catalyst 5000.

Supported Cisco IOS Software

Cisco IOS Software releases: 11.1, 11.2, 11.3, 11.1cc, 12.0, 12.1, 12.1(2)T, 12.1(5)T and later, and 12.1(2)E and later. Cisco CATOS releases supported include 5.4, 5.5, 6.1, 6.2 and later.


Selected Part Numbers and Ordering Information

Cisco QoS Policy Manager 10

CWQPM-2.1-WIN

Cisco QoS Policy Manager 2.1 for Windows NT

CWQPM-2.1-WIN-UPG

Upgrade to QPM 2.1 for Windows from QPM 1.1, 2.0


For More Information

See the Cisco QoS Policy Manager Web site: http://www.cisco.com/go/qpm

Cisco 1105 Hosting Solution Engine

Cisco 1105 Hosting Solution Engine is a turnkey, hardware-based, daily operational solution that monitors and activates a variety of e-business services in Cisco powered data centers. It provides fault and performance information about the Layer 2-3 hosting infrastructure and Layer 4-7 hosted services. Cisco Hosting Solution Engine automatically discovers the hosting infrastructure and begins collecting statistics and management information. Cisco Hosting Solution Engine is a manageable Cisco device with a full Cisco Discovery Protocol (CDP) implementation and support for MIB II.

Selected Part Numbers and Ordering Information

Cisco 1105 Hosting Solution Engine 11

CWHSE-1105-1.0

Cisco Hosting Solution Engine; Includes 1105

CWHSE-1105-1.0-NA

Cisco Hosting Solution Engine; Includes 1105 with North American power cord


For More Information

See the 1105 Hosting Solution Engine Web site: http://www.cisco.com/go/1105hse

 

Cisco Network Analysis Module for Catalyst 6000 and 6500

The Cisco Network Analysis Module (NAM) for Catalyst 6000 and 6500 Series switches provides network monitoring instrumentation and web-browser based traffic analysis. The NAM's embedded traffic analyzer software provides network managers with critical information for monitoring and troubleshooting their data, voice and video network services. It employs standards based SNMP protocol extensions that include RMON, RMON2, SMON, DS-MON, HC-RMON, Application Response Time (ART) and IP Telephony (VoIP) monitoring. Monitoring of Cisco's NetFlow, Resource and VLAN traffic environments is also supported. The new embedded Traffic Analyzer Software 2.1 provides immediate visibility into network traffic status and issues simply through access from a web-browser. If network managers desire to extend the capabilities by monitoring multiple NAMs throughout their network, then the nGenius Real-Time Monitoring tools, offered as part of the CiscoWorks LAN Management Solution (LMS), can be used as a compliment to the NAM's embedded tools.

Selected Part Numbers and Ordering Information

Cisco Network Analysis Module for Catalyst 6000 and 6500 Series Software Version 2.1 12

WS-X6380-NAM

Network Analysis Module (NAM) for the Cisco Catalyst 6000 and 6500 Series. NAMs come pre-loaded with version 2.1.1 software. To order NAMs individually, please use the spare part number WS-X6380-NAM=.

SC6K-NAM-2.1.1

Network Analysis Module (NAM) version 2.1(1) software that includes a new, web-browser based Traffic Analyzer. Existing Catalyst 6000/6500 NAM customers under SMARTnet can download this software from CCO. Required for support of ART and VOIP monitoring options.

SC6K-NAM-ART-LIC=

Application Response Time (ART) monitoring option for use with NAMs running software releases 2.1.1 and 1.2.1.

SC6K-NAM-VOIP-LIC=

IP Telephony (VOIP) monitoring option for use with NAMs running software release 2.1.1 only.


For More Information

See the Cisco NAM Web site: http://www.cisco.com/go/6000nam

Cisco Info Center

Cisco Info Center (CIC) is a service-level alarm monitoring and diagnostics tool that provides network fault and performance monitoring, network trouble isolation, and real-time service-level management for large networks. CIC is designed to help operators focus on important network events, offering a combination of alarm processing rules, filtering, customizable alarm viewing, and partitioning. CIC provides a highly configurable client/server application that can consolidate, deduplicate, filter, and correlate fault information from multiple network layers.

CIC is the fault management component of the Cisco Service Management (CSM) infrastructure that provides end-to-end service management solutions for service provider and large enterprise networks. Operating at the service and network levels, CIC interacts with other management tools within the CSM product suite to provide customer-focused, service-level monitoring and network partitioning for Virtual Private Network (VPN) and Customer Network Management (CNM) services. CIC works in conjunction with network element management software such as wide-area network (WAN) Manager to provide fault and alarm management across local area network (LAN) and WAN networks.

CIC consists of the Netcool technology from Micromuse at its core plus Cisco enhancements. Cisco enhancements at Layer 2 include a customized WAN manager mediator (SV+ mediator) and Cisco developed and tested correlation rules and tools. Layer 3 events are received through the Syslog mediator.

For More Information

See the Cisco Info Center Web site: http://www.cisco.com/go/cic

 

Cisco Provisioning Center

Cisco Provisioning Center (CPC) is a service activation system that provisions Layer 2/Layer 3 (L2/L3) across Cisco Systems end-to-end networking technologies. CPC provides an integrated, automated provisioning solution for network service providers who offer Frame Relay, ATM, Internet access, data-link switching, IP-virtual private network (VPN), quality of service (QoS) and other network services. CPC works across multiple network technologies and equipment so that operators can deploy end-to-end "services" rather than just configure "boxes." By automating the process, CPC reduces the complexity and expense associated with today's manually configured services.

Cisco Provisioning Center is part of the Cisco Service Management (CSM) System of Operations, Administration, Maintenance, and Provisioning (OAM&P) and management tools for service provider or large enterprise networks. Operating at the service and network management layers of the Telecommunication Management Network (TMN) model, CPC interacts with other tools in the suite to provide customer-focused service management. It contains powerful tools for creating new services and extending them to support the specific requirements of service provider environments.

For More Information

See the Cisco Provisioning Center Web site: http://www.cisco.com/go/cpc

 


1. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

2. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

3. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

4. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

5. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability)

6. The console from Cisco IDS Host Sensor console can only be installed on a Windows NT/2000 server and CSPM can only be installed on a Windows NT server.

7. Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

8. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

9. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

10. This is only a small subset of all parts available via URL listed under "For More Information". Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

11. Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).

12. Some parts have restricted access or are not available through distribution channels. Resellers: For latest part number and pricing info, see the Distribution Product Reference Guide at: http://www.cisco.com/dprg (limited country availability).