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 Small/Medium Business Solutions Small and medium-sized businesses share the same basic set of needs with large enterprises: the requirements to increase productivity, improve margins, and enhance internal and external communication. The Internet today gives these companies access to the global communications infrastructure, so they can more effectively compete against their larger counterparts. Cisco's network solutions expand their market opportunities while also increasing productivity and maximizing communication. Cisco offers small and medium-sized businesses the power of networking with a wide range of flexible, cost-effective solutions that are easy to use and manage. Linked with the Internet, these networks are helping companies extend their reach beyond their office walls, making information and resources securely and readily available to branch offices, remote users, customers, and suppliers. |
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Caster Technology Corporation, with 29 employees, is a small, growing business that is leveraging its network to market its products, maintain high-quality
customer service, and maximize communication between employees. Headquartered in Garden Grove, California, the company distributes casters, wheels, hand trucks, and related material-handling equipment to users, distributors, and original equipment manufacturers.
A network built on Cisco products links Caster Technology Corporation's headquarters with its three remote locations. It enables a virtual warehouse so that employees at any location can provide customers with real-time pricing and availability for any product from any warehouse or supplier. The network also serves as an effective voice communications system. A videoconferencing feature allows an employee at a remote site, for example, to display an item for rapid visual identification by someone at headquarters. The network also allows Caster Technology to effectively conduct training across all its sites.
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