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CiscoWorks Resource Manager Essentials

Sun Solaris 8 Patch 108434-11 may affect C++ Applications in Resource Manager Essentials Field Notice

Updated April 30, 2003

April 25, 2003

Products Affected

Product

Comments

Cisco Resource Manager Essentials

All versions running on Solaris 7 and 8

Problem Description

After applying Solaris patch 108434-11 on Solaris 8 or patch 106327-18 on Solaris 7, DIServer, IcServer, and all of the availability applications will fail to run. The process status is reported as:

Process = DIServer 
State = Failed to run
Pid = 0
RC = 0
Signo = 10
Start = 04/24/03 17:27:11
Stop = 04/24/03 17:27:11 
Core = Not applicable 
Info = Application failed or was registered incorrectly.

Workaround/Solution

There is no workaround other than backing out 108434-11 (Solaris 8) or 106327-18 (Solaris 7). Earlier versions of the patch down to -06 (Solaris 8) and -12 (Solaris 7) have been tested, and are known to work. If backing out the patch is not possible, the Technical Assistance Center (TAC) has a known good copy of the library that is causing the crash.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCea85674 (registered customers only)

Patch 108434-11 breaks DIServer and availability

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: