Cisco MC3810 Multiservice Access Concentrators

September 7, 2001

• More Field Notices

Products Affected

Problem Description

Basic FAX/Modem upspeeding is not initiated when V.21/2100Hz tones are injected into an ATM Adaptation Layer 2 (AAL2) DS0. The resulting debug output shows many CODEC mismatch messages.

A sample network diagram is represented below.

Background

Due to internal version control conflicts, certain key elements necessary to allow AAL2 connections to upspeed to G.711 when fax or modem signals are detected have been omitted. As a result, upspeeding is not working.

Problem Symptoms

Basic FAX/Modem upspeeding is not initiated when V.21/2100Hz tones are injected into an AAL2 DS0.

Workaround/Solution

You can prevent upspeeding by restricting the PVC bandwidth on the CAC master. If this workaround is unacceptable, do not use Cisco IOS 12.1(2)T images for AAL2 connections.

The solution is to update the Cisco IOS version to 12.1(3)T or later.

DDTS

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For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone