February 25, 2000
The CISCO762M-US, CISCO765M-US,CISCO766M-US, and CISCO776M models were shipped with version 4.4.1 CE (NET3 image) software instead of the 4.3.1 US version of the software.
Due to a configuration rule error, some of the 700 series models were shipped with the wrong default software. If the customer specifically ordered software (that is, the customer requested software other than the default software), then the unit was shipped with the correct software.
Users cannot configure ISDN on the affected units.
Verify the software version by issuing the version command. If the software version contains a ".NET3" then replace the image with the US version (the software version followed by a ".US").
>version Software Version c760-i.b.NET3 4.3(1) - Feb 22 1999 19:34:34 Cisco 775 ISDN Stack Revision NET3 2.10 Copyright (c) 1993-1999 by Cisco Systems, Inc. All rights reserved. Software is used subject to software license agreement contained with this product. By using this product you agree to accept the terms of the software license. Hardware Configuration: DRAM: 1.5MB Flash: 0.5MB POTS: Type 1 (Rev. Unknown) NT1: Not Installed ROM: 2.1(1)
If you are registered CCO user, and have logged in, you can download file c760-in.b-US.43.1.bin C760/770 Series Internet Ready US here:
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: