This document provides system-level best practices and design guidance for the Cisco Unified Contact Center Express (Cisco Unified CCX), Release 8.0.With proper planning, design, and implementation, Cisco Unified CCX provides a reliable and flexible voice processing and contact center solution for the enterprise.
This pilot program recently concluded and we're now exploring new ways to integrate commenting across Cisco.com. We value your feedback and look forward to continuing the conversation in the future.
