The Oracle Siebel CRM software helps organizations to differentiate their businesses to achieve maximum top-and bottom-line growth. It does so by delivering a combination of transactional, analytical, and engagement features to manage all customer-facing operations. Oracle Siebel CRM provides comprehensive CRM solutions tailored with industry specification, along with pre-built integrations, makes it a widely-used CRM software solution.

Since companies compete to attract new businesses and increase customer loyalty through CRM tools, demand can scale rapidly, forcing data centers to expand system resources quickly to meet increasing workloads. Oracle Siebel CRM allows data centers to scale horizontally (adding more servers at each tier as they grow), vertically (adding more powerful servers [CPUs and RAM]) or both, since it is built on a service-oriented architecture foundation.

Oracle Siebel CRM applications, running on the Cisco Unified Computing System (UCS), can reduce the total cost of ownership at the platform, site, and organizational levels, and increase IT staff productivity and business agility.

This Cisco Validated Design demonstrates how enterprises can apply best practices for Cisco UCS, the Cisco Nexus family of switches, and EMC VNX5500 storage arrays for Oracle Siebel CRM implementation.