Guest

Collaboration

Collaboration Portfolio

Hierarchical Navigation

Collaboration

Viewing this content requires the latest version of Adobe Flash Player with JavaScript enabled.
Get the Flash Player

Let Us Help

Overview Architecture Portfolio Get Started

Agility, Speed, and Scale

Your organization can grow if it can quickly adapt. Be there when the business needs you.

Learn More

Collaboration Community

Uncover information, real world advice, and unfiltered perspectives.

Learn More

Accelerate Teams, Accelerate Business

Unlock employee potential. Harness the power of your customers and partners. Extend the reach of experts. Enable a rich array of collaboration experiences. Do it all with fast, highly secure, and reliable Cisco Collaboration tools.

  • Conferencing

    Conferencing

    Take advantage of industry-leading voice, video, and web offerings. Give your workforce conferencing experiences that are compelling, productive, and cost-effective.
    Learn More

    • Cisco WebEx Meeting Center

      Cisco WebEx Meeting Center

      • Meet online in real time
      • Eliminate borders
      • Reduce the time needed to complete projects
      • Improve group collaboration
    • Cisco WebEx Training Center

      Cisco WebEx Training Center

      • Provides a dynamic learning environment with an online classroom
      • Takes advantage of real-time testing and grading, automated attendance, instant feedback tools, assessment tracking, and hands-on labs
    • Cisco WebEx Event Center

      Cisco WebEx Event Center

      • Promote your business and services with webinars or corporate meetings
      • Produce fully interactive online events for group collaboration, complete with personalized invitations, metrics tracking, and on-demand playback
    • Unified MeetingPlace

      Unified MeetingPlace

      • Integrates voice, video, and web conferencing using premises-based conferencing
      • Combines the cost-savings advantages of on-premises audio with the productivity benefits of WebEx web conferencing
    • Unified Videoconferencing

      Unified Videoconferencing

      • Enhances group collaboration and reduces travel with high-definition (HD) videoconferencing
      • Provides advanced video for WebEx Meetings and HD interoperability between Cisco TelePresence and standards-based video systems
  • Customer Care

    Customer Care

    Drive true customer intimacy, satisfaction, and loyalty. Create a group collaboration environment to proactively share information, expertise, and support as needed.
    Learn More

    • Unified Contact Center Enterprise

      Unified Contact Center Enterprise 8.0

      • Deliver the latest contact center capabilities over an IP infrastructure
      • Ideal for enterprise applications
      • Provide intelligent contact routing, call treatment, network-to-desktop computer telephony integration, and multichannel contact management
    • Cisco Unified Contact Center Express

      Cisco Unified Contact Center Express 8.0

      • Easily deploy and use sophisticated, highly secure, virtual, and highly available call routing and contact management capabilities
      • Ideal for midmarket, enterprise branch, or corporate departments
      • For both formal and informal contact centers - support up to 300 agents
    • Cisco Unified Customer Voice Portal

      Cisco Unified Customer Voice Portal 8.0

      • Award-winning product that provides speech- and video-enabled self-service to callers
      • Allows calls to be treated at the most efficient location
      • Works as a standalone IVR system, or seamlessly integrates with the contact center
    • Cisco Unified Expert Advisor

      Cisco Unified Expert Advisor 8.0

      • Allow presence-enabled knowledge workers to handle incoming customer calls
      • Transfer call to an expert, or conference the expert in
      • Can be deployed without any formal agents in the call flow
      • Improves first-call resolution and increases customer satisfaction
  • Enterprise Social Software

    Enterprise Social Software

    Enhance productivity and decision making by helping employees, customers and partners quickly find, access, and share relevant business information with collaboration software.
    Learn More

    • Cisco Pulse

      Cisco Pulse

      • Provide automated expertise and rich media location
      • Use network to discover useful content across silos
      • Create collaboration software mashups with an open platform
    • Cisco Enterprise Collaboration Platform

      Cisco Enterprise Collaboration Platform

      • Create team spaces and community environments as needed
      • Click to collaborate through pluggable UC integrations
      • Open interfaces into transactional and content management systems
    • Cisco Show and Share

      Cisco Show and Share

      • Reduce time spent in meetings
      • Extend communication and collaboration
      • Get closer to your employees, partners, customers and students
  • IP Communications

    IP Communications

    Extend consistent collaboration tools to employees in all workspaces, whether they are on a main campus, at branch offices, or working remotely.
    Learn More

  • Messaging

    Messaging

    Communicate securely and effectively using email, instant messaging, and voice mail. View real-time presence information. Take advantage of flexible deployment models.
    Learn More

    • Cisco WebEx Connect IM

      • Combines presence information with enterprise instant messaging, voice and video in Software as a Service deployment.
      • Integrates collaboration tools such as web conferencing, softphone and voicemail in one interface for fast, secure communication inside and outside the company.

    • Cisco Unified Personal Communicator

      • Desktop application deployed on premise that provides Cisco Unified Communications services from a single interface on your Mac or PC.
      • Connect and communicate directly from your desktop with integrated softphone, prsence, instant messaging, visual voicemail, video and web conferencing

    • Cisco Unified Presence 8.0

      • Standards-based, enterprise-class platform deployed on premise
      • Improves group collaboration by allowing you to share availability and instant messages within and between businesses
      • Delivers enhanced presence-enabled collaboration with Cisco Unified Communications and other cricial business tools.

    • Cisco Unified Messaging Gateway

      • Includes Cisco Unity Connection, Unity and Unity Express
      • Allows access to your voice messages anywhere and any time.
  • Mobile Applications

    Mobile Applications

    Increase mobile employee productivity and responsiveness to customers while controlling mobile costs by making mobile devices extensions of the enterprise network.
    Learn More

    • WebEx Meetings on 3G Smartphones

      • Fully participate in Cisco WebEx Meeting Center meetings from your mobile smartphone
      • View shared presentations, applications, and desktops with live annotations
      • View the meeting attendee list
    • Cisco Unified Mobile Communicator

      Cisco Unified Mobile Communicator

      • Easily and securely extends Cisco Unified Communications to mobile smartphones
      • Manage mobility costs and preserve your office identity
      • Increase productivity with mobile presence, visual voicemail, corporate directory access, and access to office call logs
    • Cisco Mobile Supervisor

      Cisco Mobile Supervisor

      • Free application from Apple Inc.'s app store that extends the Cisco Supervisor Desktop of Cisco Unified Contact Center Express to the iPhone and iPod Touch
      • View a list of Contact Service Queues belonging to a selected team and color-coded performance indicators
      • View a host of agents and their states belonging to a selected team
    • Cisco Unified Mobility

      Cisco Unified Mobility

      • Easily move active calls between your Cisco desktop and mobile phone
      • Redirect incoming calls to your mobile phone
    • Nokia Call Connect for Cisco

      Nokia Call Connect for Cisco

      • Address communications requirements of an increasingly mobile workforce
      • Converge cellular and business communication technologies in a highly secure, controlled, and cost-effective manner.
  • TelePresence

    Telepresence

    Create live, face-to-face communication experiences over the network for better group collaboration.
    Learn More