Explore Collaboration Technology Use Cases
Learn how different uses of collaboration technology can support your business goals.
Select a use case directly to learn about the benefits, examples, and collaboration technologies that support your business goals.
Consolidate Communications Infrastructure
Bring together voice, video, and data into a single network to simplify and support effective communications.
Enable Meetings with Remote Participants
Use web conferencing so employees, customers, and partners can attend meetings from anywhere.
Incorporate Video into Meetings
Improve communications, relationships, and productivity by making it easier to meet face-to-face over distance.
Facilitate face-to-face video communications directly from your phone or softphone application.
Collaborate from within Business Applications
Access voice, video, IM, presence, voice mail, and conferencing directly from the applications you use most often.
Enable Mobile Workers and BYOD
Make it easier for employees to use mobile devices as a highly secure extension of your network.
Support Teleworkers and Branch Offices
Let employees work from multiple locations, whether satellite offices, home offices, or when traveling.
Locate and Access Remote Experts
Identify, locate, and connect in real time with experts for advisory services using audio and video.
Create Flexible Work Areas and Office Space
Scale office space and create work areas that foster employee inclusiveness, collaboration, innovation, and teamwork.
Collaborate with External Organizations
Easily share information, interact in real time, and communicate across channels beyond email and telephone.
Deliver Rich Media for Virtual Desktops
Deploy flexible, secure desktop virtualization without giving up the rich user experience of voice and video.
Create Communities and Team Workspaces
Create shared workspaces where virtual teams can interact through interdependent tasks.
Deliver Online Events and Online Training
Broadcast live and on-demand events, meetings, seminars, and training for employees, customers, and partners.
Provide Multichannel Customer Service
Move past typical customer-interaction to create more interactive and collaborative relationships.
Provide real-time proactive response through customers' chosen channels to improve loyalty and brand preference.