Overview
Increase efficiency, improve risk management
Cisco Smart Net Total Care Service is a network-wide support offer that simplifies and transforms your service experience, through smart services capabilities. This service offer combines Cisco's global networking expertise with secure visibility into network assets. It delivers actionable intelligence and proactive support to increase operational efficiency and improve risk mitigation.
What is Smart Net Total Care?
It is an integrated support offer that provides extensive inventory management and analysis, customized security alerts, proactive diagnostics, designated operations resources from Cisco, and optional service-level agreements and optimization services to reduce services management overhead, through consistent and coordinated delivery. Smart Net Total Care Service aligns with your business and development initiatives for increased operational efficiency and improved risk management.
Benefits
- Increase operational efficiencies and lower support costs with network-wide intelligence and customized recommendations that help reduce the time, effort and expense of managing your network
- Enhance the effectiveness of your network operations with accurate and in-depth data to enable more informed and timely decision making
- Expedite service restoration and increase uptime with escalation assistance for your network operations
- Identify your systemic network issues and solve them faster through regular communications with Cisco
- Improve your staff efficiency with customized training and support recommendations based on key metrics
Learn More
Getting Started with Inventory Collection, Reporting and Analysis
Availability
Cisco Smart Net Total Care Service is currently available to a limited number of qualified enterprise and service provider customers. For more information, please contact your Cisco Services Account Manager.
