Document ID: 99876 |
FeedbackIntroduction
This document explains the recommended workaround for this MLA error message:
REMOTE SCRIPTING ERROR: Page invoked does not support remote scripting.
You might receive this error message when you enable Multilevel Administration (MLA) on the Cisco Unified Communications Manager (CallManager).
Prerequisites
Requirements
Cisco recommends that you have knowledge of Cisco Unified Communications Manager (CallManager).
Components Used
The information in this document is based on Cisco Unified Communications Mananger (CallMananger) version 4.x.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Problem
When you connect to http://<pub>/ccmadmin, this error message is displayed:
REMOTE SCRIPTING ERROR: Page invoked does not support remote scripting.
Solution
Complete these steps in order to resolve this error:
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Use regedit to open the registry.
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Go to HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Directory Configuration, and verify UseSSL=false.
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Use a text editor to open C:\dcdsrvr\DirectoryConfiguration.ini, and verify useSSL=false.
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Open C:\dcdsrvr\Config\UMDirectoryConfiguration.ini, and verify UseSSL=false.
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Restart IIS, DC Directory, and all other applications that use DC Directory.
Note: If this solution does not work, upgrade the Java Runtime Environment on the Cisco Unified Communications Mananger (CallMananger) server.
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Related Information
- Voice Technology Support
- Voice and Unified Communications Product Support
- Troubleshooting Cisco IP Telephony
- Technical Support & Documentation - Cisco Systems
| Updated: Nov 13, 2007 | Document ID: 99876 |