Installing Cisco IP SoftPhone from a Web Based Install Image

Document ID: 6180

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
Task 1: Open a Web Browser to the Location of the Cisco IP SoftPhone Install Files
Task 2: Start the Installation
Task 3: Enter TSP Configuration Information
Task 4: Select Startup Options and Rebooting
Task 5: Start Cisco IP SoftPhone for the First Time
Task 6: Verify Configuration Parameters
Related Information

Introduction

This document shows an example of a successful installation of Cisco IP SoftPhone using an install image derived through earlier examples.

This document uses the Default Device Pool. In addition, all Locations are set to <None>, all Calling Search Spaces are set to <None>, and all Partitions are set to <None>. Please make sure to adapt these fields' values to your topology when appropriate.

Note: This document is part of a document set, please refer to the Requirements section for further information.

Prerequisites

Requirements

This document is part of a document set. It assumes you have already gone through the previous steps and are able to log in as an administrator on the Cisco CallManager system. For information on each of the other documents, consult the Installing and Configuring Cisco IP SoftPhone index for this set.

Components Used

The information in this document is based on these software and hardware versions:

Cisco CallManager version 3.0 (revision 6 or later)
Cisco CallManager 3.1 requires Cisco IP SoftPhone version 1.2 or later
Windows 95, Windows 98, Windows NT 4.0 (Service Pack 4 or greater), or Windows 2000

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

For more information on document conventions, refer to the Cisco Technical Tips Conventions.

Task 1: Open a Web Browser to the Location of the Cisco IP SoftPhone Install Files

Complete these steps to open a web browser to the location of the Cisco IP SoftPhone install files.

From the previous steps, this web directory is available:
When you go to the web directory from step 1, this screen immediately appears. Click download the Cisco IP SoftPhone installation.
The local system prompts the user for clearance to perform this action. Click Yes to continue.

Task 2: Start the Installation

Complete these steps to start the installation.

Click Install Now! to begin the installation.
When the Authenticity Verified screen appears, click Next to continue.

Task 3: Enter TSP Configuration Information

The Preparing Setup screen shows you how long it takes to download the files.

In earlier examples, the user was bwayne (Bruce). This user is Tom (password: TomTom). Tom was added using the same techniques that Bruce was added with. To review the steps involved, see the Installing and Configuring Cisco IP SoftPhone index page for this document series.

Task 4: Select Startup Options and Rebooting

This procedure is designed to help the user customize Cisco IP SoftPhone's startup and presence on the desktop.

The status indicator shows the progress of the installation.
This popup shows further progress during the install.
Click either Yes or No when you are asked whether you want the installer to create a desktop shortcut for Cisco IP SoftPhone.
Setup also offers the option of having Cisco IP SoftPhone start as soon as the user logs into Windows. Click either Yes or No.
You must restart your computer before you can begin using Cisco IP SoftPhone. Click Yes, I want to restart my computer now and then click Finish.

Task 5: Start Cisco IP SoftPhone for the First Time

Complete these steps to start Cisco IP SoftPhone for the first time.

From the Windows Start menu, select Programs > Cisco IP SoftPhone > Cisco IP SoftPhone. If the desktop icon option was taken, the icon should be visible.

The first time you start Cisco IP SoftPhone, the Microsoft NetMeeting configuration program displays, followed by the Cisco IP SoftPhone Line Selection window. On subsequent sessions, the main dialing window opens.
In the NetMeeting configuration window, follow the instructions on the screen to tune audio parameters and specify user information for your system.

Note: The collaboration features of Cisco IP SoftPhone will not work unless you configure settings for NetMeeting.
In the SoftPhone Line Selection window, click the line(s) you want to control and click OK.

Note: If there are no lines displayed in the line selection window, refer to Specification for SoftPhone Client Configuration.

After selecting the lines, the display should look something like this:

Task 6: Verify Configuration Parameters

If you click the button to check the directories, notice the settings that you had for the bwayne install (illustrated in Verify Cisco IP SoftPhone Directory Services) have been brought forward to the new installations based off the original install.