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Cisco Unified Contact Center Express

Mobile Supervisor Support FAQ

Document ID: 110562


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Mobile Supervisor Support FAQ

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    Introduction

    This document describes Cisco's support for the Cisco Mobile Supervisor.

    Refer to Cisco Technical Tips Conventions for more information on document conventions.

    Q. Does Cisco support the Cisco Mobile Supervisor applet from Apple?

    A. Cisco Mobile Supervisor is a free application available from the Apple App Store. It is an extension to the Cisco Supervisor Desktop (CSD) on a mobile device and works with Unified Contact Center Express (Unified CCX) release 5.0 and 7.0. This application reformats three real-time Unified CCX reports for display on the iPhone3G and iPod touch devices.

    Note: Cisco Mobile Supervisor is available to users for free on an "as is" basis. The Cisco Mobile Supervisor is not a Cisco-supported application. Any definitive or existing agreements for global support between Cisco Systems and any other company does not include the Cisco Mobile Supervisor.

    For a very limited best effort support, you can contact mobileSupervisor@external.cisco.com.

    Cisco Support Community - Featured Conversations

    Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers. Below are just some of the most recent and relevant conversations happening right now.

     

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    Updated: Jul 21, 2009Document ID: 110562