Document ID: 20431
Updated: May 17, 2006
Contents
Introduction
The Kill utility allows you to terminate a Cisco Intelligent Contact Management (ICM) process in a Telnet session. The termination occurs in the same way as a process termination with the use of Microsoft Windows NT Task Manager.
Note: For more information on Telnet, refer to Using Telnet to Run Utilities on Remote Cisco ICM Terminals.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
This document is not restricted to specific software and hardware versions.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Use the Kill Utility
In order to use the Kill utility, first determine which process you want to terminate. For more information on how to determine the process, refer to Using the pstat Command. For more information on the findstr command, refer to How to Use the findstr Command.
In this example, the opctest utility was not closed correctly:
The options available to use with the Kill utility are:
| Option | Definition |
|---|---|
| -f | Forces process kill |
| pid | The process ID of the process to kill, which the tlist (task list) command provides |
| pattern | Complete task name or regular expression pattern to be matched against the task names and window titles |
Related Information
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Refer to Cisco Technical Tips Conventions for information on conventions used in this document.