Cisco Small Business Video Surveillance Cameras

Introduction

This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.

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Initial Setup/Configuration for WVC210

Q. What is the WVC210?

A. The WVC210 is an SMB solution Wireless Internet Camera. It gives the user the ability to view and have limited interaction with the camera over the Internet. This includes a new motorized lens to allow the user to move the camera view over great distances.

Q. What is the default IP address and how can I find the IP address of the WVC210?

A. The camera is set to obtain an IP automatically by default. However, you can find the IP address displayed on the LED screen in the front of the camera.

Q. How do I access the web-based interface of the WVC210?

A. In an Internet Explorer browser you must enter http://<ip address of the camera>:<Port number>, for example http://192.168.1.115:1024. The port is disabled by default but once it is enabled, this is the only way to access the camera's setup page.

Q. What is the default username/password for the WVC210?

A. The username is admin and the password is admin.

Q. Does the WVC210 support Power over Ethernet (PoE) or 802.3af?

A. No, the WVC210 does not support PoE on its own.

Q. What forms of Dynamic Domain Name System (DDNS) are supported on the WVC210?

A. There are 4 forms of DDNS supported: DynDNS, TZO, FreeDNS, and 3322.

Q. Does the WVC210 have sound? If so, can I attach an external mic?

A. Yes, the WVC210 has sound enabled by default and has a built-in mic located in the front of the camera. There is also an external mic plug located on the bottom of the unit.

Q. What is the warranty period length of the WVC210?

A. The warranty period is 3 years.

Q. What LEDs does the WVC210 have?

A. The WVC54GC has four LEDs:

• Power - Amber

  The POWER LED lights up when the camera is powered on. It flashes for about 10-15 seconds while the camera is initializing.

• Activity - Green

  The ACTIVITY LED flashes when there is activity.

• LAN - Green

  The LAN LED lights up when there is a connection to a wired network. It flashes when data is transmitted to or received from the wired network.

• WLAN - Green

  The WLAN LED lights up when there is a connection to a wireless network. It flashes when data is transmitted to or received from the wireless network.

Q. What levels and types of wireless security does the WVC210 support?

A. Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA).

Q. How many usernames can be individually configured?

A. There is one Administrator username and password. There are also twenty configurable usernames/passwords with three different levels of User Rights available.

Q. What Operating Systems (OS) can the WVC210 be used with?

A. Any OS that can run the compatible browsers.

Q. What browsers can view the WVC210 Video?

A. Internet Explorer 5 or later, and Safari.

Troubleshooting

Q. The CD is not finding the WVC210. How can I resolve this?

A. Powercycle the WVC210. If the Ethernet cable is not plugged to the unit when it is powered on, then it assumes you wish it to be wireless and vice versa. Therefore, anytime you are switching between wired or wireless the WVC210 must be powered off and back on again.

Q. I changed the Video settings on my camera but the View Video does not seem to change. How can I resolve this?

A. First, try closing the browser and re-opening since the video must reconnect in order to make the necessary changes. If this does not work, try checking which Video settings that have been modified, by default the "View Video" tab displays the MJPEG settings not MPEG-4.

Q. How do I reset the WVC210 to factory defaults?

A. Locate the reset button on the bottom panel of the unit. Then use a paper clip or something similar to hold in the button for 30 seconds.

Related Information

• Technical Support & Documentation - Cisco Systems