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To better meet customer requirements for enhanced service assurance and fault management, Cisco is expanding its relationship with IBM to make use of IBM Tivoli Netcool technologies. The companies believe that the combination of Cisco’s Active Network Abstraction (ANA) and the industry-leading IBM Tivoli Netcool portfolio gives customers greater control over their service delivery and reduces the costs of maintaining and operating their large multivendor networks.
Cisco Assurance Management Solution (AMS) will deliver service providers and large enterprises near real-time centralized monitoring and root cause analysis, integrated with Cisco ANA. Cisco AMS provides the key building blocks for flexible deployment of end-to-end assurance management for complex multivendor networks. It extends the existing Cisco Info Center solution to provide network fault monitoring, trouble isolation, and real-time service-level management.
- End-to-end service assurance
- Flexible deployment with investment protection