Proactive Services to Meet Your Needs

Cisco offers technical support services that deliver rapid problem resolution, proactive support, and mission-critical support for data center solutions. Cisco Technical Support and Operations Management Services simplify the ongoing management of many data center technologies, enhance the business benefits, and significantly reduce total cost of ownership.

• Cisco Mission Critical Support Service (PDF 200 KB)
  When minutes matter, this service helps minimize downtime and prevent unexpected interruptions in your data center environment.
• Cisco Data Center Remote Management Services
• Cisco SMARTnet Service
• Cisco Software Applications Support Services (SAS / SASU)
• Cisco Unified Computing Support and Warranty Services
• Cisco Allied Services (PDF - 216 KB)
  Simplifies support across multivendor solutions by providing a single point of contact to initiate and manage post-installation technical support. Provides priority access to Cisco solution experts qualified to troubleshoot and foster resolution of field issues.
  • Cisco Allied Service for SAP Appliances - support for Cisco Appliance for SAP Business Warehouse Accelerator (BWA) and the Cisco Appliance for SAP HANA
  • Cisco Allied Service for VXI - multivendor support for entire VDI/VXI solution