Document ID: 14239
Questions
Introduction
Where can I download the latest firmware, drivers, and software for my wireless network?
What Cisco Aironet products are Wi-Fi certified?
How does roaming work? Who roams when there is not enough signal strenght, the client or the AP?
Can the radios be damaged if they are operated without the antennas attached?
Do I need a license to operate my spread spectrum device?
Can I use my wireless device on an aircraft?
Are the WLAN cards safe to use from a health perspective since they use microwave frequencies?
The FCC limits the maximum system power to 4 watts Effective Isotropically Radiated Power (EIRP) for non point-to-point systems. However, a properly tested and certified system is allowed to exceed the 4 watt EIRP for a point-to-point system. I have two parabolic dishes aimed at an Omni. Can I exceed the 4 watt EIRP limit if I consider each leg point-to-point?
My WLAN system sees radio frequency interference (RFI) or electromagnetic interference (EMI) from another device. What can I do?
Would the frequency hopping (FH) equipment of another vendor that sits next to our direct sequence (DS) equipment have any negative effect?
My WLAN system sees interference from a cordless phone. What can I do?
What is the maximum speed of 802.11 a,b,g standards?
What antenna should I use for the Cisco Aironet 1010 access point?
I have an Aironet 1242 Access Point (AP) with one ANT1728 antenna. The signal that is about 50 feet away is very weak and there is significant interference in the path (paper storage). Would a second ANT1738 help with signal strength?
What type of antennas should I used for bridges?
Where should I install my access point?
What is channel interference?
What is Dynamic Transmit Power Control (DTPC) and how does it work?
What is the difference between 802.3 bridging and 802.11 bridging?
Which extension cable do I need between the Access Point (AP) 1242 and the AIR-ANT1728 antenna?
NetPro Discussion Forums—Featured Conversations
Related Information
Introduction
This document provides information on the most frequently asked questions about wireless local-area network (WLAN) radios.
Q. Where can I download the latest firmware, drivers, and software for my wireless network?
A. Cisco Aironet equipment operates best when all components are loaded with the most current version of the software. Software, driver, and firmware updates are available at the Cisco Downloads - Wireless Software Page ( registered customers only) .
Due to United States export compliance regulations, you must be registered on Cisco.com to download wireless software. Registration is free. Refer to the Cisco.com Registration for information on how to register for a Cisco.com account and download wireless software.
Q. What Cisco Aironet products are Wi-Fi certified?
A. Refer to Wi-Fi Certified Products
for current certification information.
Q. How does roaming work? Who roams when there is not enough signal strenght, the client or the AP?
A. Roaming is an algorithm implemented and controlled by the client adapter and it is not defined by IEEE standards. This roaming algorithm is vendor-specific. The roaming functionality is based on signal quality, not proximity. When the signal quality of a client drops, the client roams to another access point. For Cisco clients, roaming is caused by one of these events:
- Maximum data retry count is exceeded
- Missed too many beacons
- Data rate shift
- Initial startup
- Periodic client interval (if configured)
For more information about roaming, refer to How to configure roaming for Wireless LAN Clients and how the roaming capabilities can be improved.
Q. Can the radios be damaged if they are operated without the antennas attached?
A. Some radio equipment manufacturers specifically warn against this because it damages the transmitter. Most pieces of amateur or commercial radio equipment carry this warning because they operate at a much higher transmitter power. The reflected wave standing wave ratio (SWR) caused by the lack of a proper antenna or load can damage the final amplifier stage known as the power amplifier (PA).
For Cisco Aironet equipment, the transmitter power output is 100 mW for the 350 series and 30 mW for the 340 series, so damage is unlikely but possible. If you absolutely have a requirement to run the devices without antennas, it is recommended that you turn the transmitter power down to 1-5 mW or use a 50-52 ohm "dummy load," just to be safe.
Warning: Never connect the antenna port of one device directly into the antenna port of another device since this could damage the devices.
Q. Do I need a license to operate my spread spectrum device?
A. In most cases, a license is not required to operate a spread spectrum device. In the United States, spread spectrum devices fall under Federal Communications Commission (FCC) Part 15 of the rules that govern unlicensed devices. However, other countries might require a license if you operate devices that are partially or completely outdoors, such as point-to-point bridges. In addition, some countries might require the system importer to obtain a telecommunications license to sell the product.
Q. Can I use my wireless device on an aircraft?
A. Under current Federal Aviation Administration (FAA) rules, the use of wireless devices on an aircraft is permitted if the aircraft is parked at the gate and the door is open, and if usage is allowed in the airport. The device must not interfere with flight operation equipment such as navigation radar, communications, or emergency services.
The use of wireless devices on an aircraft with the door closed, whether it is sitting at the gate, taxiing, or in flight, is prohibited by the FAA and other Civil Aviation Agencies worldwide. Wireless devices used on the aircraft (when the door is open at the gate) must meet the requirements of the local country agency or have been granted a waiver by the agency or airport authority.
Wireless devices that are stored on the aircraft for use at the gate must meet certification requirements for the country that the local carrier is flagged for, and must be able to operate in the frequency band of the host country, unless a waiver is granted to the system user. It is the responsibility of the system installer to obtain all licenses and frequency or usage waivers.
Q. Are the WLAN cards safe to use from a health perspective since they use microwave frequencies?
A. The WLAN devices are safe when used under normal operating conditions as stated in the user manuals. The power levels are below the power level of a typical microwave oven. The radio modules were tested by independent test labs in accordance with various recognized standards. The levels measured when the PCMCIA antenna was 1 cm away from the user were recorded at 10-12% of the maximum level allowed.
Q. The FCC limits the maximum system power to 4 watts Effective Isotropically Radiated Power (EIRP) for non point-to-point systems. However, a properly tested and certified system is allowed to exceed the 4 watt EIRP for a point-to-point system. I have two parabolic dishes aimed at an Omni. Can I exceed the 4 watt EIRP limit if I consider each leg point-to-point?
A. No. The FCC defines the system that uses directional gain antennas as only part of the complete system. You cannot exceed the 4W EIRP for any of the legs of this system since the whole system is a point-to-multipoint. This topic is defined in FCC docket 96-8, which covers the spread spectrum transmitter.
Q. My WLAN system sees radio frequency interference (RFI) or electromagnetic interference (EMI) from another device. What can I do?
A. Relocate the Cisco Aironet equipment as far away as practical from potential sources of EMI/RFI or reorient the point-to-point antennas away from the RFI/EMI emitter.
Use a different frequency range for the phone and WLAN.
Q. Would the frequency hopping (FH) equipment of another vendor that sits next to our direct sequence (DS) equipment have any negative effect?
A. Yes. By its very nature, an FH product hops across the entire band. It therefore encounters interference from our product and causes interference to our product. There is no way to control where an FH unit hops. Blocking out the portion of the spectrum that the equipment uses is a possible solution, but in the United States the FCC does not permit FH devices to limit their hop—they must hop across the whole band.
Q. My WLAN system sees interference from a cordless phone. What can I do?
A. Most cordless phones are frequency hopping (FH) devices, with potential problems inherent to such products. See Would the FH equipment of another vendor that sits next to our direct sequence (DS) equipment have any negative effect? for more information.
If the phone is a DS device and lands on the same channel that is used by the Cisco Aironet equipment, and if the phone is close to the equipment and you use both simultaneously, then you have problems. Try any or all of these suggestions:
- Change the location of the access point and/or the base of the cordless phone.
- Switch to channel 1 on the access point. If that does not work, try channel 11.
- Use a remote antenna on the client card if it is a PCI- or ISA-based card and you have that option.
- Operate the phone with the antenna lowered, if that is an option.
- If all else fails, use a 900-MHz phone instead of a 2.4-GHz phone.
Q. What is the maximum speed of 802.11 a,b,g standards?
A. 802.11b has a maximum speed of 11 Mbps while 802.11g and 802.11a have 54 Mbps.
Q. What antenna should I use for the Cisco Aironet 1010 access point?
A. This device has a built in antenna. You do not need to connect an antenna.
The Cisco Aironet Antenna Reference Guide has all the information about the different types of antennas and accessories that Cisco provides as a part of the Cisco WLAN solution.
Q. I have an Aironet 1242 Access Point (AP) with one ANT1728 antenna. The signal that is about 50 feet away is very weak and there is significant interference in the path (paper storage). Would a second ANT1738 help with signal strength?
A. A second antenna is only helpful if the signal from the first is not good enough. Even though you can connect two antennas for diversity. The AP uses only one, it checks for interface/multipath and then chooses the best choice. Also check the transmit power (by default it is set to max), unless this has been lowered.
Q. What type of antennas should I used for bridges?
A. There are different types of external antennas which are designed for external uses only. Choose one of them as per the individual requirement (Yagi, Dish, and so forth). Refer to Cisco Aironet 2.4 GHz and 5 GHz Antennas and Accessories for more information on antennas.
Q. Where should I install my access point?
A. The co-location of an access point depends on the nature of the physical place where you need Wireless LAN coverage. It also depends on the type of facility warehousee, office, conference room, home, and so forth). The materials used in the physical place have an important role. Cisco strongly recommends to perform a site survey before any access point is placed. Refer to Wireless Site Survey FAQ for details on how to perform a site survey.
Q. What is channel interference?
A. When radios on multiple access points share the same channel or nearby channel, then frequency band overlaps with other devices. The information transmitted is lost if there is any channel interference. Refer to Troubleshooting Problems Affecting Radio Frequency Communication for more information on how to overcome problems with channel interference.
Q. What is Dynamic Transmit Power Control (DTPC) and how does it work?
A. DTPC is a new beacon and probe information element that allows the access point to broadcast its transmit power. Clients can use this information to automatically configure themselves to that power while associated with that access point. In this manner, both devices transmit at the same level. The Cisco Wireless IP Phone 7920 automatically adjusts its transmit power to the same level as the access point to which it is associated. Refer to Transmit Power Control Algorithm for more information.
Q. What is the difference between 802.3 bridging and 802.11 bridging?
A. A bridge is a device that connects two or more networks. The bridges can be separated with the media type they are connected with. If two networks are bridged together with wire then those are called 802.3 bridges while those which connect the network via wireless are called 802.11 bridges. Functionality-wise both are the same. Both IEEE standards have a different type of frame size. In order to communicate between them, there should be a translation of frame. Translation is usually done by the access point.
Q. Which extension cable do I need between the Access Point (AP) 1242 and the AIR-ANT1728 antenna?
A. The extension cable between the AP 1242 and the AIR-ANT1728 antenna is AIR-CAB005LL-R. This extension cable is five feet long. The AIR-CAB005LL-R cable has the appropriate connector to connect to the AIR-ANT1728 antenna and the AP 1242.
NetPro Discussion Forums—Featured Conversations
| NetPro Discussion Forums - Featured Conversations for Wireless |
| Wireless - Mobility: WLAN Radio Standards |
| Wireless - Mobility: Security and Network Management |
| Wireless - Mobility: Wireless IP Voice and Video |
| Wireless - Mobility: Getting Started with Wireless |
| Wireless - Mobility: General |
Related Information
- Cisco Downloads for Wireless Products
- Cisco Aironet Access Point Software Configuration Guide for VxWorks
- Cisco Aironet Access Point Software Configuration Guide for IOS
- Wireless Support Resources
- Wireless / Mobility
- Technical Support & Documentation - Cisco Systems
| Updated: Jan 21, 2008 | Document ID: 14239 |

Warning: Never connect the antenna port of one device directly into the
antenna port of another device since this could damage the devices.