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Voice and Unified Communications

Gartner 2008 Magic Quadrant for Unified Communications

Cisco has been positioned in the Leaders quadrant of the Magic Quadrant for Unified Communications report published by research and advisory firm, Gartner, Inc. in September 2008, and authored by Bern Elliot. This report positions vendors in one of four quadrants based on the company's vision and its ability to execute on that vision. The four quadrants are: Leaders, Challengers, Visionaries, and Niche Players.


We believe that Cisco Unified Communications solutions can help your company:

  • Facilitate collaboration to quickly adapt to changing market conditions
  • Increase productivity
  • Strengthen its competitive advantage through speed and innovation
  • Deliver a rich-media experience across any workspace, securely and with optimal quality

These solutions, available both on-premises and on demand, give customers greater choice and flexibility while providing powerful new ways to collaborate both inside and outside their organizations.

According to Gartner, the Leaders quadrant contains vendors selling comprehensive and integrated UC solutions that directly or, with well-defined partnerships, address the full range of market needs. These vendors have defined migration and evolution plans for their products in core UC areas and are using their solution sets to enter new clients into their client rosters and to expand their footprints in their client bases in new function areas.

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Gartner, Inc., "Magic Quadrant for Unified Communications" by Bern Elliott, September, 2008. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Cisco.

The Magic Quadrant for Unified Communications is copyrighted September 2008 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.