Unify Business Communications
Unify your customers’ work space to add value and enhance their experience. (4:10 min)
Unify Business Communications
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Help Transform Your Customers' Business
Transform your customers’ businesses and communications experiences with Cisco Managed Business Communications. These innovative solutions are comprehensive and market proven. Cisco Managed Business Communications solutions provide the tools you need to fully use your network to:
- Improve operational efficiency
- Create an unparalleled suite of differentiated services
- Deliver services on customer premises or in a hosted model
Span Media Types and Customer Segments
The Cisco Managed Business Communications service portfolio builds upon the Cisco IP Next-Generation Network (IP NGN). This infrastructure provides communications solutions that span media types, such as voice, video, email, collaboration, and contact centers. It also helps you span all customer segments, from smaller businesses to large enterprises.
Cisco Managed Business Communications solutions offer features and functions to help you meet customer expectations. These solutions let you create market-leading services and offer flexibility in delivering those services. Our service architectures support the following delivery models:
| Delivery Model | Description | Architecture |
|---|---|---|
| Manage Customer Premises Equipment (CPE) | Partner designs, installs, and manages, and customer hosts the solutions on their premises. | Cisco Unified Communications System |
| Hosted Services | Partner designs, installs, manages, and hosts the solution. | Cisco Hosted Unified Communications Services |
| Software as a Service | Software application is available and priced on demand and delivered via the Web. | Cisco WebEx Collaboration Cloud |
Managed Internet Protocol (IP) Trunking Service
Enable the crucial connection between the customer premises equipment (CPE) and the service provider’s network to deliver high margin advanced network services.
Cisco Hosted Unified Communications Services
With our broad array of unified communications solutions, your customers can use their legacy telephony equipment or incrementally move toward the latest IP technologies.
Cisco Unified Contact Center Hosted Services
Cisco Unified Contact Center Hosted solutions centralize contact center infrastructures and software and promote a high-margin revenue stream.
More Resources
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Relevant Products
Find details about hardware devices, software applications, and specialized components that relate to your networking solution.
