Collaboration Products
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Collaboration Applications
Stay connected and productive with voice, video, and web conferencing; messaging; mobile applications; and enterprise social software.
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Cisco WebEx Meetings
- Meet with anyone online to present, share, and collaborate
- Organize and manage all meeting activities, and easily share files
- Accelerate business results, increase team productivity, and lower costs
- Cisco also offers a full suite of conferencing applications
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Cisco WebEx Social
- Combines the power of enterprise social networking, content creation, and real-time communications
- Instantly share information and knowledge across teams, departments and geographies
- Enable employees anywhere to quickly find the people and resources they need to get work done
- Create and capture intellectual capital in one secure, centralized location
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Customer Collaboration
Customer collaboration creates the foundation for positive customer service, a primary factor in building a stronger business.
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Cisco SocialMiner
- Provides a social media campaign management solution
- Monitors the social web for relevant public customer postings and helps you engage with customers proactively
- Offers context about customers by providing a social screen pop to customer service agents or other responders
- Helps you manage your brand by monitoring and responding to social media posts from customers who need assistance
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Cisco Unified Contact Center Enterprise
- Deliver state-of-the-art contact center capabilities for enterprise applications
- Support both premise-based and hosted deployments with Cisco Unified Communications Manager or third-party automatic call distributors (ACDs)
- Provide intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
- Take advantage of desktop options such as a web-based thin client collaborative desktop for agents and supervisors
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Cisco Unified Contact Center Express
- Easily deploy and use highly secure, virtual, and highly available sophisticated call routing and contact management capabilities for your contact center
- Ideal for midmarket, enterprise branch, or corporate departments
- Ideal for both formal and informal contact centers
- Take advantage of support for Web 2.0 agent desktop SDK for custom desktop development
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Cisco Unified Customer Voice Portal
- Provide speech-enabled self-service to callers with this award-winning product
- Allow calls to be treated at the most efficient location with powerful call control
- Combine open standards support for speech recognition with intelligent application development
- Deliver personalized self-service as a standalone IVR system, or integrate transparently with the contact center
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Telepresence
Cisco Telepresence powers a new way of working, where everyone, everywhere can be more productive through face-to-face collaboration.
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Cisco Pervasive Conferencing
- Simplify rich multiparty collaboration
- Deliver ubiquitous conferencing experiences on any device, anywhere
- Bring everyone together on mobile to immersive video systems
- Enhance efficiency and ROI from your conferencing infrastructure
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Cisco TelePresence TX9000 Series
- New industrial design for greater immersion
- Three very high quality simultaneous video streams and a high definition, full-motion content sharing stream for unparalleled video and content collaboration.
- Superior lighting and sound, discreet camera housing, touch-screen interface
- Helps reduce TCO with 20% lower bandwidth requirements than earlier model, faster installation, and easy servicing
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Cisco TelePresence TX1300 Series
- Single-screen, three-camera immersive system designed for general-purpose meeting rooms
- Choice of a 65-inch or a 47-inch screens
- Supports six people per room for multipoint meetings, customer presentations, and more
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Cisco TelePresence SX20 Quick Set
- Easily turn a flat panel display into a sleek, powerful telepresence system
- Multipoint support accommodates three additional callers
- Three camera choices and dual-screen option offer room size and configuration flexibility
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Cisco TelePresence MCU 5300 Series
- New product offering for midsized and smaller commercial customers
- Multipoint control unit (MCU) is field-upgradable through stacking and licensing capabilities
- Is standards-based and compatible with endpoints from major vendors
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Unified Communications
View, optimize, and manage your entire communications system from one screen.
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Cisco Desktop Collaboration Experience DX600 Series
- Collaborate instantly with integrated HD voice and video communications and web conferencing
- Expand productivity with instant access to the cloud and Android-based desktop virtualization
- Establish new workflows with communications widgets, and commercial and custom Android applications
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Cisco Midsize Business Collaboration Solutions
- Increase company productivity with secure anytime, anywhere, any device collaboration
- Consume fewer IT resources with communications that are simple to use, manage, and maintain
- Lower total cost of ownership and reduce capital and operations costs quickly
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Cisco Business Edition 6000
- Affordable, advanced unified communications and collaboration for up to 1,000 users and 50 sites
- Simple to deploy, manage, maintain solution, supporting multiple applications on one virtualized platform
- Scales with company growth at 99% investment protection of all hardware, software and licenses
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Cisco Unified Communications Gateways and Services
- The Cisco analog, TDM gateway, and session border control portfolio
- Available as stand-alone gateways or as modular deployments on Cisco ISR or ASR platforms
- Includes Cisco ISR branch service offerings such as telephony survivability and call control
- Offers solutions for businesses of all sizes, including teleworkers
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Cisco Hosted Collaboration Solution
- Use cloud services to quickly deliver collaboration applications to your business
- Reduce operational overhead with a flexible, pay-as-you-go model
- Get the same high functionality and security that on-premises solutions provide
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