The Cisco IP Communications Support Specialist certification was designed for those whose primary responsibility is to install and support IP Telephony multi-service network solutions. Cisco IP Communications Support Specialists can configure and troubleshoot complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans. They possess a solid understanding of traditional PSTN technology and can resolve the connectivity issues related to legacy PBX and voice mail systems.
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Cisco IP Communications Support Specialist Recertification
Cisco Specialist Certifications are valid for two years. To recertify, take and pass the current version of the required exam(s) or pass a current CCIE written exam.
